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2.5 out of 5.0

Recent guest reviews

Very nicely renovated hotel. All original windows but all new everything else, extremely comfortable bed, big screen tv, nice bidet that raises its lid when you’re near. Beautifully redone. Close to everything in the quaint city of Lanai. The only downsides: Definitely not sound proof, every noise from other rooms can be heard. Very tight and small room. Limited space for luggage and clothing. Very small refrigerator. Lots of construction directly outside our windows, though, when completed, the landscaping will be top notch. Upsides: The staff was very friendly and helpful. Very clean throughout. See review above. I would highly recommend staying here as an option to the much pricier Four Seasons, although they are both owned by Ellison. Be sure to stay in a room with the lanai, especially if you’re claustrophobic or ask for a larger room!

Lanai City and Hotel Lanai is like entering a time machine and going back to an era when life was easy, slow and small town wonderful. This place is a lovely stop although we didn't stay here. We had a drink, at the bar (friendly staff and great musical duo) and ordered a few appetizers instead of dinner. The food was delicious although a small portion so don't go super-hungry. When the duo started playing several people wanted to dance but be warned. Their liquor license does not include dancers so you can't dance here. The decor is Lanai chic/ plantation house slick and worth going in to see.

We stayed our first night on Lanai and the Hotel Lanai before heading over to The Four Seasons. After reading all the TripAdvisor reviews I was a little apprehensive- and was grappling with how the rates could start at $250 on weekdays and $300 on weekends. Boy was I pleasantly surprised. The hotel closed in May, 2018 for a 7 month top to bottom renovation so ALL of the prior reviews are essentially reviewing a different hotel. It looks like I am the first reviewer since the hotel reopened just before Christmas, 2018. The rooms have been gutted and fully renovated. We reserved the less expensive garden room. Our room #3 was compact with just a queen bed but the 9-10 foot ceilings made it so it did not feel cramped. It featured every possible high tech feature - starting with an electronic display panel to control the lights, shades, climate control etc. The bathroom features a $2,000+ Toto bidet/toilet combo. The lid lifts automatically when you approach and it flushed, cleans itself and closes the lid when you are done. High end amenities and beautiful tile work completed the bathroom. Our room also featured a gigantic smart TV (at least 60”, maybe 70”). The bed had high end linens and a great/pricey mattress. If we were staying longer I would opt for the larger/more expensive room. This room had limited space to unpack but we were just living out of our suitcases for the one night. We also had dinner at the restaurant - it was another pleasant surprise and one of our best meals so far in Hawaii. There was also live entertainment (Friday and Saturday nights). The menu was very creative and reasonably priced. The included continental breakfast was a nice spread that included eggs, thick cut bacon and potatoes as well as fried rice in addition to the usual selection of continental items. Service was friendly and professional. We had no issues with noise - our room was quiet. We stayed here because we were arriving after 7pm on Lanai and I wasn’t in the mood to spring for another $1,000+ for an extra night at The Four Seasons. I had very low expectations based on the other TripAdvisor reviews. As you can see I was wowed and I would highly recommend this hotel for a longer stay - but understand it is a duty hotel and has no resort amenities.

The Hotel Lanai is not for everyone. If you need a tv or have children or talk loudly or are a sensitive sleeper, this is not your place. But if you are mindful of others, like to hear the Cook pines’ response to the hillside winds, and enjoy coffee on a quiet lanai in a rocker watching kolea, this is heaven. I hope the coming upgrades don’t price us out.

Living on Oahu can be very busy, so the chance to take my wife to Lāna’i for the weekend was a golden opportunity to unwind and relax. We enjoy quaint charming hotels and look for the unexpected. Lāna’i City is a small community without a stoplight and a 25-35 mph speed limit. The hotel at omne time was the Guest house for the Dole Plantation. Our room had a nice blue Hawaiian quilt and was very comfortable for 2. We didn’t have any issues with the shower, my wife ran the hot water in the sink for a few minutes and there was still plenty when I jumped in. The only real downside was the thin walls, we stayed in room 4 which is close to the reception desk and the ladies restroom, we could hear both talking and heels on the wood floors. It wouldn’t stop us from visiting again, but did want to point out. The room did have disposable earplugs in the nightstand. We did enjoy just sitting in a rocking chair reading the paper Sunday morning before we departed back to Oahu.

Lanai City is a cozy village on an island that is a mix of the ultra-luxurious (Four Seasons) and the essentially simple—a step back in time and pace (Hotel Lanai and Lanai City). I am really glad that we chose the Hotel Lanai. Although not luxurious and of course tucked into the hills rather than on the beach, it is friendly, comfortable, and somehow makes you feel like part of the island family. Sarah at the front desk is as friendly and helpful as other reviewers have said. Particulars: the Hawaiian quilts on the beds are lovely and the simple furnishings really are all you need, if sparse. Sitting in the rocking chairs on the veranda with a beer and a good book in the late afternoon was so relaxing. Our dinner at the restaurant was delicious. I did not have any problems with the shower that others have mentioned: the water just takes a minute or two to warm up. The only suggestion I have is to improve the quality of the breakfast—particularly to offer more choice in tropical fruits (mango and papaya please!) and yogurt, and almond milk for vegans.

We stayed here for a night recently on a weekend getaway and it was fabulous! Staff is nice, hotel is from the 20s and is well maintained, and right in the middle of lanai square! Continental breakfast was a nice touch. Would definitely stay here again. If you don’t want the price of the 4 seasons and don’t mind no tv or ac than stay here! We loved it

We wanted to visit Lanai, but remain on a reasonable budget! Hotel Lanai was perfect! We stayed in the cottage, which is just off to the side of the hotel. The cottage gave us more space with the 1 Br, 1 BA, and living room with pull out sofa. The cottage comes with an outdoor patio area which was great for relaxing in the evening! I appreciated that the hotel even made up the pull out sofa bed for our daughter! The hotel staff were very helpful and gave us a cooler to use on our various trips to beaches! As Lanai is at a higher elevation, it does get cool at night with breezes. My husband is a stickler for wanting air conditioning and even he agreed that it was not needed in Lanai City. Nights were very comfortable for sleeping! The hotel breakfast wasn't fancy, but it was adequate to get us started for the day! The hotel restaurant is beautifully restored and makes you think of its history and what it was like being used by Dole for managing the pineapple plantation! The grounds were well manicured with beautiful floral vegetation! Dole Park is a short walk across the street! In Lanai, there is a public pool and golf course free of charge. We took the Ferry from Maui to Lanai which took about 45 minutes and was a lovely ride! Do rent a jeep from Dollar Rental Car if you want to visit remote beaches! It was difficult to get a reservation so do start inquiring at least 6 months in advance of your stay.

We stayed here for only a night, but we had such a wonderful experience!! The check in was smooth. We arrived early expecting to ask them to hold our bags, but Sara said our room was ready and we could check in right away! What a nice surprise! Went out sightseeing and came back to a very delicious dinner at the Lanai Bar and Grille right at the hotel. Such great service! Our waiter was really friendly and more than helpful with suggestions. We also had the bread pudding for dessert! Amazing!! You MUST have that to top off your meal! I also met Allison, the manager who was super friendly and the most down to earth person. She really runs a wonderful hotel. You can tell by all of the people who work there, all very very friendly and cheerful! I would definitely return and recommend to anyone heading to Lanai. It is a older hotel, but it truly adds to the charm and nostalgia of the place. We loved our stay!! Thank you very much to all at Hotel Lanai for making our very first visit to your island memorable!

We had a great time in Lanai. It’s right in town and close to the shops and restaurants. And perhaps the best restaurant is right at the hotel. It was very convenient and served a simple cold breakfast. The staff was very friendly and the Jeep rental (Cheap Jeeps) dropped off and picked up right at the hotel. They had live music on Friday night. A much better idea than the super expensive Four Seasons. Give them a try.

Hotel highlights

  • Onsite dining

This 11-room hotel offers guests a restaurant.


Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


All 11 rooms provide ironing boards. Hair dryers are also available.

Property features

Onsite parking is available for a fee.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 215 reviews