Radisson Blu Hotel, Lucerne4.5 out of 5.0
Recent guest reviews
I have been in the hotel for two nights and i book two rooms without breakfast once we checked out they ask us to pay for the breakfast since someone went to have the breakfast and use our room number and the hotel treat us in a rude way and ask us to pay for the breakfast which someone else went to eat it. I dont know how their policy work but this is very bad customer service. We lost the trust to this hotel.
I booked to stay in the hotel on a trip to Switzerland to celebrate my mother’s 60th birthday. I am from Dubai and my mother came in from South Africa. We were extremely happy with this hotel, from booking, to check in and for the duration of our stay. Location: 500m walking distance to the train/bus station, which also has a variety of shops and restaurants in the station. Across the road from Lake Lucerne and from a lovely park. Bicycle hire nearby. Sauna, gym and restaurant available in the hotel. Room: we were given a free upgrade to a lake view room. I highly recommend this room as the view is absolutely stunning. Room was spacious with all required amenities. Cleaned daily and tea/coffee and toiletries replaced. Service: we felt like the reception staff knew exactly who we were on every interaction... the service was personal and always very friendly. They also provided my Mum with a surprise slice of birthday cake sent to the room! I would certainly recommend this hotel to anyone visiting Lucerne
The location is behind the KLL, not in the exact tourist destination but not a far walk either. Rooms are great, with an excellent fitness center. I highly recommend it. You receive a City pass to use the public transport which is always a winner. On the down side, the Service could be better, the fitness center closes at a fairly early 11pm and the breakfast could improve. Not great but definitely worth a stay.
The sink wont going down x I try to get hold of them twice but no one answer so I went to down the lobby request fixing it in person. and I order electric kettle, but It take 40 minuts get it, they upgrade my room but couple of things are not satisfied
We (family, two kids) came in late for our one night stay during marathon weekend. Reservation over the phone was very convenient - tremendously friendly staff recommended the (cheaper) junior suite instead of two doubles. The junior suite was huge, meticulously clean and equipped with everything one could possibly need during a city break. The view across city, lake and moundains was simply breathtaking (4th floor). And breakfast buffet with live cooking was simply out of this world. All in all: The perfect place for a getaway in Lucerne. Thank you to the wonderful staff who truly spoiled us ;-)
We stayed for 3 days in Radisson Lucerne . As we are vegetarians we ask restaurant staff to make our food hot in there oven.They say it’s not possible.Then we ask for plates on table for our food they say they will charge for plates . Then we ask please send plates to our room.Then they say u carry the plates .. Other wise we will charge u .if u want to send plates in room we will charge u So being as 4 Star Hotel we felt 2 Star Hotel is better than Radisson Blu lucerne . So I won’t never stay in this hotel in future. Disappointing Restaurant service.
Lovely hotel with warm, accommodating reception staff. We were shown a choice of two rooms which were very, very nice with full length windows. Ultra modern and spacious bathroom. The breakfast was plentiful but the cafeteria atmosphere let it down a bit.
The hotel is situated close to Lake & Station. There is also a shortcut to the station if you ask at the reception. The hotel's decor is very modern and rooms & Bathrooms are big. The front office people are very polite and humble. The let us check In at 10:00 AM. We enjoyed our stay at Radisson Luzern. Highly recommended.
This hotel was part of our cruise package with AMA Cruise Lines. It is your typical large hotel. Modern design. Large, comfortable rooms with very simple modern furnishings. Our visit to Lucerne was near the end of our cruise, and we were spoiled by beautiful breakfasts both in our hotel in Amsterdam and on our cruise ship. Radisson Blu's breakfast presentation was adequate, but not outstanding. We ate at their restaurant on one of nights in Lucerne because it was raining that evening. Food and service was fine, but once again, not outstanding.
Great Buffet for breakfast, nice display and good food. Friendly staff, efficient reception. Clean and comfortable hotel within an easy walk from the Station. Near town center and railway station but not noisy. Nice hotel.
- Walking distance to Chapel Bridge and Lucerne Town Hall
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Radisson Blu Hotel, Lucerne places you within a 15-minute stroll of popular sights such as Chapel Bridge and Lucerne Town Hall. This 189-room, 4.5-star hotel has a restaurant, free in-room WiFi, and a fitness center. Located in central Lucerne, the hotel is also near Loewenplatz and Swiss Transportation Museum.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with breakfast, served for a fee from 6 AM to 10:30 AM.
Radisson Blu Hotel, Lucerne's 189 rooms are soundproofed and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include laptop-compatible safes and desks.
Guests staying at Radisson Blu Hotel, Lucerne enjoy a fitness center, a sauna, and free WiFi in public areas. Self parking is available for CHF 32 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 13 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
81% of guests recommend this hotelTotal of 1178 reviews