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Cascada Swiss Quality Hotel

4.0 out of 5.0

Recent guest reviews

We loved this hotel. It's in a perfect location for the train station and a 10 minute walk from the centre. The hotel is clean and stylish. It provided a good breakfast with lots of choice. As it was my husband's birthday, we received a room upgrade and some prosecco. I would definitely recommend this hotel. Luzern is also a beautiful place to visit.

We booked 2 rooms directly and were upgraded upon our arrival. The rooms were very nice and had plenty of space. The front desk staff was very friendly and helpful. The hotel is in a great location (short walk from the train station and old town.) The refrigerators were stocked with our selected drinks- good to complete the information before you arrive. Breakfast was excellent with friendly, helpful staff. We also made use of the William Tell pass which all 4 of us received for booking directly. It was a wonderful weekend.

We were only in Lucerne for the one night and are really glad that we chose the Cascada , it was very convenient for access to the railway station and the city centre with both in easy walking distance. The Hotel was very modern and clean and all the staff were extremely helpful and friendly.Breakfast was very good. Our one night stay coincided with my birthday so we were even more delighted to be given an upgraded room and to be provided with some nice birthday treats and touches to our room -the Hotel would have been memorable and got a great recommendation even without this extra touch which just proved to be the icing on the (birthday) cake -many thanks to everyone

A great hotel. Small room, more than adequate with a desk for working, a large flat screen tv and a comfortable bed. Hotel staff very friendly and helpful. The breakfast selection is good with the staff giving you a vitamin juice each morning with breakfast. A great stay for 6 nights. I will definitely stay here again when in Lucerne.

Loved this hotel. The front desk was wonderfully nice and knew the answers to all our questions. They actually listened to our special request in the comments section when booking the room also, instead of ignoring it like so many other hotels. The breakfast was one of my favorite hotel breakfasts ever. Lots of items, and they rotated some in and out so there was something new to try every day. Someone was even walking around the dining room handing out freshly blended smoothies. The only con is the size of the bedroom and bathroom. We were staying in a standard double room, and the bathroom was really small. You can only fit one person in there. The shower is especially hard to maneuver in, and if you're 6'4" or above, you absolutely will hit your head on the ceiling of it. We were just a couple staying in this room and I am pretty short, so none of this bothered me particularly, but be warned.

This hotel is a very good choice for a stay in Lucerne. It is well staffed and well equipped and lies within walking distance to the lake and the train station. The room interior is comfortable and looks sharp in a modern design. The food is fresh and good. The staff is friendly and attentive.

We had a lovely 2 night stay at this delightful hotel. Rooms are very clean and well appointed. Comfy bed, great shower. Delicious breakfast and excellent on site restaurant. Service at this hotel was amazing, staff were always helpful and charming. Its only a short walk into the old town of Lucerne. We would definitely stay here again!

Made a quick weekend side trip to Lucerne with my wife, daughter, son-in-law and grandson. We had two rooms for two nights and the staff took great care of us. The mini fridges were stocked as requested, a stool and nightlight for the 3 year old were in place and extra pillows for my daughter were all in the rooms when we arrived. The multilingual staff at the front desk were superb. The tip they gave us to go immediately to the tourist office in the train station saved us a bundle on local transportation including the gondola, amd cog train during our Sunday trip up to the ski hill.

What a lovely hotel, this was our favourite on a rail holiday, just wished we were there for more than one night. It is short walk from station and staff were most welcoming. There is free mini bar for soft drinks, wifi, tea coffee in room and bus pass. Breakfast was included and there was good choice of food. Didn't eat in restaurant Bolero, but looked very nice. The rooms are all named after waterfalls, which you can read about. Very enjoyable stay

Very clean and roomy. The free minibar was a major plus. Also the breakfast included was fabulous (lots of choices and yummy food)! Can't say more to praise this hotel! Would love to come back to Luzern just because of Cascada!

Bundesplatz 18 Lucerne LU

Hotel highlights

  • Walking distance to Chapel Bridge and Lucerne Town Hall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Cascada Swiss Quality Hotel places you within a 10-minute stroll of popular attractions such as Chapel Bridge and Lucerne Town Hall. This 4-star hotel has 66 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a fitness center. Located centrally in Lucerne, it's also close to Loewenplatz and Swiss Transportation Museum.


Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Cascada Swiss Quality Hotel's 66 recently renovated rooms provide free minibar items, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include safes.

Property features

Renovated in 2015, Cascada Swiss Quality Hotel offers a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for CHF 22.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend this hotel

Total of 1000 reviews