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Cascada Swiss Quality Hotel

4.0 out of 5.0

Recent guest reviews

Very clean and roomy. The free minibar was a major plus. Also the breakfast included was fabulous (lots of choices and yummy food)! Can't say more to praise this hotel! Would love to come back to Luzern just because of Cascada!

I gave this hotel 4 stars rather than 5 stars because of the location and size of room. The location is somewhat convenient but not centrally located. It is about 10 minutes from main train station (although not an easy walk with luggage) and on a bus route so that helped. You are given a bus pass that is good for the length of your stay which is nice for getting around. Our room was small. It seemed dark and musty. Thankfully we had 2 small windows that would open to let fresh air in. It was a quiet hotel so we were able to sleep. Breakfast was included which was nice. There was a good variety and you could order eggs cooked the way you liked them. The people working at breakfast were always pleasant. We found the front desk people to be very nice and helpful. They went out of their way to accommodate us and help us with getting around Lucerne.

Returning to Lucerne has been on my list for a long time now and our stay at Cascada made the return perfect. The location is perfect just 5 mins walk from the railway station and the famous wooden bridge too. Such friendly welcoming and helpful staff. Great comfy bed room, wet room. Free WiFi and soft drinks in the mini bar. The breakfast buffet is the BEST we have had in ages. Such a wide choice of both cold and hot items, temptingly displayed, replenished often, and eggs cooked to order in front of you. Lovely friendly morning happy staff too. The restaurant is also a tapas and wine bar called Bolero - not to be missed. We had two very enjoyable evenings here, the tapas was hugely tasty and the house red, from the owners very own vineyard in Spain, must be tasted. We SHALL return and highly recommend you stay here when you visit Lucerne. Thank you to all the passionate staff for making our stay such a memorable experience.

The service was great, it was an easy walk to/from the train station, hotel room was clean and just plain perfect! We got free drinks and snacks in our room and overall just couldn't have asked for a better experience. Ask for a room in the corner facing the street if you can! you get extra room and it's very nice! Breakfast was a great way to start our days as well!

this hotel is definitely recommended if you are looking for a nice comfortable room with a great staff. its about 12 mins walk from the Lucerne train station. local bus stop is around 3 mins walk round the corner. staff is really very good and helpful. they actually helped us plan our travel not only in the city but also in Switzerland. there recommendations for the chocolate and souvenir was really appreciated. guidance of front office staff "Christel Planzer" really helped. she was really very helpful and down to earth. infact the entire staff we came across were really wonderful. they were the best we meet in all the hotels we stayed in entire Europe. Breakfast is really good and not to be missed. rooms were good, clean and well maintained. our room had a balcony. The rooms a bit small in size. the distance of the hotel was the only thing making me give it a one star less. Definitely recommend this hotel.

This hotel was a lovely surprise! It was our honeymoon and upon arrival they upgraded us, put a cute banner on the door and decorated the room. Reception was lovely and really helpful with our questions and breakfast was included in our rate. You could make your own coffee and there was an omelette station. The hotel is also situated in a good spot for exploring. It is a little older but they keep it clean and it’s a great price point for Switzerland. I would stay again if we returned to Luzern!

Loved tis place!! Rooms are on the small side, but what they lack in size, they make up in amenities. Breakfast is included, and breakfast is good! They even have champagne and liquors available for brunch-y breakfast drinks. It's also only a quick 10 minute walk to Old Town and the train station is right across the street. The hotel is close enough to all the attractions, but also far enough away so that you can sleep with the windows open and have a peaceful night. Staff is friendly and speak many languages. We came in after 1AM since we had driven from Burgenland Austria to Lucerne. At that time the hotel bar and restaurant were already closed. After talking to the bar manager about our long day he quickly poured us two drinks that we could take to our room and asked if they could provide us with any snacks. wonderful people Thanks you! I would stay there again in a heart beat

We stayed at Cascada November 4 & 5 and this hotel was really a nice place to stay. Location is about 10 minute walk from train station and very convenient to bus stop. Hotel will give you a pass to ride tram which makes getting around very easy. The Bolero restaurant is also located at the hotel and it is outstanding. Breakfast is a lovely buffet with eggs cooked to order.. At the front desk, Arlinda & Dominik are outstanding. Both are very patient and more than willing to explain how to get places with trams as well as recommending places to eat or attractions to see. They are top notch employees! We highly recommend this hotel in Lucern!

Sejour of three days (two nigths). Friendly atmosphere in a modern structure fitted with all one may need for a leisure visit to Luzern. Hotel is located 10 minutes walking time from the city center and vicinity to the rail station should be regarded as a pro rather than a con. Room we had was nice and confortable with all appliances perfectly working. Breakfast more than satisfactory. Just one note for whom who may concern: it is not designed for wheelchairs, too many architectural barriers.

Great location, very clean and the staff are very courteous, they try their best to make you comfortable, the breakfast is European style but they can make your bacon and eggs, or a very good omelet. They have a limited parking lot (just a few spots) which you have to pay for it. It's just 10 min walking from Kapellbrücke and Chapel bridges, there are several restaurants around the hotel and two supermarkets. The bathroom we got had a shower bathtub with a box door which was great, but it looks like from other reviews that they have some rooms without the box. It's better check ahead.

Bundesplatz 18 Lucerne LU

Hotel highlights

  • Walking distance to Chapel Bridge and Lucerne Town Hall
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Cascada Swiss Quality Hotel places you within a 10-minute stroll of popular attractions such as Chapel Bridge and Lucerne Town Hall. This 4-star hotel has 66 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a fitness center. Located centrally in Lucerne, it's also close to Loewenplatz and Swiss Transportation Museum.


Dining

Free hot/cold buffet breakfast is served each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


Rooms

Cascada Swiss Quality Hotel's 66 recently renovated rooms provide free minibar items, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers and free toiletries. Rooms also include safes.


Property features

Renovated in 2015, Cascada Swiss Quality Hotel offers a fitness center, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for CHF 22.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, coffee/tea in a common area, and free use of bicycles.

Room options

Superior Room

Full 1 | Twin 2 | Sleeps 2

Superior Room

Full 1 | Twin 2 | Sleeps 2

Deluxe Room

Twin 1 | Sleeps 2

Triple Room

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 976 reviews