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Ameron Hotel Flora

4.0 out of 5.0

Recent guest reviews

Very nice hotel, welcoming staff, great location. We travelled with a infant and the hotel provided extra amenities especially for her care. The crib she received was also very comfortable and nice and clean. Very nice hotel restaurant and bar with great coffee and beer as well. 5 minutes walking distance from the train station and most of the attractions are very close by. They also provide a free tram pass to explore areas little bit out farther if needed. Clean rooms, clean beds and comfortable. We enjoyed our stay and highly recommend the hotel.

Great location, near the train station, the boat station and downtown

within 5 min walk to Lucern train, bus and boat station, also with 15 min walk to city center of old town and lion monument.

We had a great stay in the Ameron Hotel Flora while in Lucerne. We only stayed one night, but the room was perfect for us and clean. Staff was friendly and let us check-in early. The location was conveniently just a a few minute walk from both the train station and Old Town. We would definitely recommend this hotel and will stay there again if we go back to the Lucerne area.

Not only does this hotel have a perfect location, it also was extremely comfortable and well kept. Modern and chic, the room had the most comfortable bathtub I've ever sat in in my life! That's enough for the five star for ,e, but on top of it, great restaurant and fascilities. Would highly recommend.

Very nice hotel my only issue was with the staff not helpful or friendly at all

Very nice hotel close to everything My only issue was with the staff very unfriendly not helpful at all

Was a great hotel and good place to get our Europe trip started. The breakfast was a great part of the trip.

After booking on line with you a superior double room at the hotel in Lucerne on behalf of my guests and receiving numerous written email confirmations plus two verbal confirmations from the staffs booking clerks had phoned twice as I live locally), I arrived there with my guests on Saturday 24 to be told that the hotel was "over booked" and "sorry" the room was actually NOT available. They wanted to send us to another hotel not of my choice out of town where they had found a room. I had chosen this hotel as it was centrally located in so my guests could maximize their experience. I told the Hotel this was simply not acceptable and eventually they said we could have the room that was originally booked. Let me tell you it was not pleasant and I was personally embarrassed to be placed in the situation of having to 'face down' the staff on reception. The hotel eventually acquiesced but this should NOT have happened in the first place. a confirmed booking should be a confirmed booking full stop. .my friends were not the only guests standing at the counter being told they would have go to another hotel.Had the booking gone as planned, I would have given the hotel a better rating but I cannot recommend the hotel to a friend as they might not actually get the room booked, and I cannot give the staff a good rating as I consider I was let down badly...

Very good location, about 80meters from the Luzern Wooden Bridge and a 5min walking from the cozy downtown, and also 5min from the Bus&train Station. Very friendly staff!!

The location of this hotel was great! Just a one minute walk to the train station and to the rest of Lucerne. If we went back to Lucerne, I would stay at this hotel again because it was so conveniently located to all of the sites. In addition, the room was very modern, clean and comfortable. The only draw back is that there is no view of the lake or sites. Our bedroom window opened to an alley/parking area. The breakfast buffet was adequate and was held in the hotel restaurant.

Great location near train and bus station. Great breakfast. Helpful staff. Triple room was extra cot (comfortable) in room. Didn't spend much time in room, only one night, but great experience.

Nice location, very central, and good value for money.

It is a great little joint that is really close to everything in Luzern. We had a great time and the place is really clean and just barely remodeled with new everything, TV's, beds, bathrooms, etc. Its is quite small, but that is to be expected anywhere in Europe. Highly recommended

The best selling point for the Best Western Flora is its proximity to the most scenic portions of the city. Our room's balcony with a few of the Watertower of the old bridge three properties away and a view of one church and three of the towers along the old city wall made gave the feeling of being a twenty four hour tourist. The lack of a direct elevator connection from the lower level parking garage that is shared with a department store led to this seventy year old having to drag his bags around the block. The dining room and much of the first floor other than the lobby was being refurbished and the parked trucks of the construction persons meant that there was no place to pull in and unload our bags. We would suggest that at least two spots be reserved for guests coming or departing since it was back through the department store on the way out. The room was of average size and comfort and the prices were comparable to other hotels close to the center of the city.

I believe the hotel was making the best effort to take care of their guests during a difficult construction phase. I would not recommend this hotel till the construction is finished.

Seidenhofstrasse 5 Lucerne LU

Hotel highlights

  • Walking distance to Chapel Bridge and Lucerne Town Hall
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

Ameron Hotel Flora places you next to Chapel Bridge and within a 5-minute walk of other popular sights like Lucerne Town Hall. This 161-room, 4-star hotel has a restaurant, free in-room WiFi, and a 24-hour business center. Located in central Lucerne, the hotel is also near Loewenplatz and Swiss Transportation Museum.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 161 soundproofed rooms provide espresso makers, free weekday newspapers, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.


Property features

Ameron Hotel Flora features free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. Self parking is offered for CHF 26 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, express check-in, and express check-out.

Room options

Premium Room (Smart)

Queen 1 | Twin 2 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Comfort Room

Twin 2 | Twin 1 | Sleeps 3

Premium Room, Mountain View (Smart)

Queen 1 | Twin 2 | Sleeps 2

Guest reviews for Ameron Hotel Flora

Everyone (5) Couples (9) Family (1) Other (1)
5

highly recommend

Everyone

Very nice hotel, welcoming staff, great location. We travelled with a infant and the hotel provided extra amenities especially for her care. The crib she received was also very comfortable and nice and clean. Very nice hotel restaurant and bar with great coffee and beer as well. 5 minutes walking distance from the train station and most of the attractions are very close by. They also provide a free tram pass to explore areas little bit out farther if needed. Clean rooms, clean beds and comfortable. We enjoyed our stay and highly recommend the hotel.

By , from Boston, MA on Jun 5, 2017

Review comment responded on Jun 7, 2017

Thank you so much for your highly recommendation. We are very happy to hear that you had a wonderful time staying at the AMERON Hotel Flora and we thank you for underligning our warm kids welcome as well as the extra amenities to please your stay, sunny greetings Jessica Ternes and Team

5
Everyone

Great location, near the train station, the boat station and downtown

By on Jun 5, 2017

Review comment responded on Jun 12, 2017

It was a pleasure reading your review. It is fantastic to read that you had a great time in Lucerne and enjoyed your stay . We take great pride in our typical welcoming AMERON-atmosphere and I am really happy to see that you liked it. We would be even more happy to see you soon again in Lucerne, Jessica Ternes and Team

4

convenient location

Everyone

within 5 min walk to Lucern train, bus and boat station, also with 15 min walk to city center of old town and lion monument.

By on May 21, 2017

Review comment responded on May 26, 2017

Thank you very much for your feedback - we are pleased that you enjoyed your stay. Please note that you may serve yourself with hot water from the inroom tea- and coffeemaschine. Warm regards, Jessica Ternes and Team

5

great hotel close to the train station & old town!

Everyone

We had a great stay in the Ameron Hotel Flora while in Lucerne. We only stayed one night, but the room was perfect for us and clean. Staff was friendly and let us check-in early. The location was conveniently just a a few minute walk from both the train station and Old Town. We would definitely recommend this hotel and will stay there again if we go back to the Lucerne area.

By , from Columbus, OH on Apr 24, 2017

Review comment responded on Apr 26, 2017

Thank you for taking the time to write a review about AMERON Hotel Flora. Thank you for highlighting our friendliness and sharing your overall experience with us. We hope to welcome you back to our hotel in the future. Warmest regards from Lucerne, Jessica Ternes and the Flora-Team

5

fantastic hotel central in lucerne

Everyone

Not only does this hotel have a perfect location, it also was extremely comfortable and well kept. Modern and chic, the room had the most comfortable bathtub I've ever sat in in my life! That's enough for the five star for ,e, but on top of it, great restaurant and fascilities. Would highly recommend.

By on Mar 10, 2017

Review comment responded on Mar 15, 2017

We are happy that you enjoyed your overall stay at the AMERON Hotel Flora and underligned the warm welcoming service from our team. Your recommendation means a lot to us - a big motivation. Thank you and we would be pleased to have you soon back staying among us, sincerely yours Jessica Ternes and Team

4

trip

Couples

Very nice hotel my only issue was with the staff not helpful or friendly at all

By on Nov 21, 2015

4

trip

Couples

Very nice hotel close to everything My only issue was with the staff very unfriendly not helpful at all

By on Nov 21, 2015

5

great stay in lucern

Couples

Was a great hotel and good place to get our Europe trip started. The breakfast was a great part of the trip.

By on Jul 30, 2015

1

after three written confirmations, were told room was not available!

Couples

After booking on line with you a superior double room at the hotel in Lucerne on behalf of my guests and receiving numerous written email confirmations plus two verbal confirmations from the staffs booking clerks had phoned twice as I live locally), I arrived there with my guests on Saturday 24 to be told that the hotel was "over booked" and "sorry" the room was actually NOT available. They wanted to send us to another hotel not of my choice out of town where they had found a room. I had chosen this hotel as it was centrally located in so my guests could maximize their experience. I told the Hotel this was simply not acceptable and eventually they said we could have the room that was originally booked. Let me tell you it was not pleasant and I was personally embarrassed to be placed in the situation of having to 'face down' the staff on reception. The hotel eventually acquiesced but this should NOT have happened in the first place. a confirmed booking should be a confirmed booking full stop. .my friends were not the only guests standing at the counter being told they would have go to another hotel.Had the booking gone as planned, I would have given the hotel a better rating but I cannot recommend the hotel to a friend as they might not actually get the room booked, and I cannot give the staff a good rating as I consider I was let down badly...

By on Aug 26, 2013

5

very good location

Couples

Very good location, about 80meters from the Luzern Wooden Bridge and a 5min walking from the cozy downtown, and also 5min from the Bus&train Station. Very friendly staff!!

By on Aug 6, 2012