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Country Inn & Suites By Carlson

3.0 out of 5.0

Recent guest reviews

Second time we have stayed at a Country Inn and Suites. Great location and wonderful staff. The only problem was when the electricity went off while we were in the hot tub. There were emergency lights in hallway and pool area. No emergency lights in the room which was in solid darkness. The lights stayed out completely until @ 5:00 am. They did try to come on twice during the night; once around 12:00 and again around 3:00 am. Both times we were awaken and it was hard to go back to sleep. Not a restful night.

bathroom small. had to.go around the toilet to.shut the door but otherwise great place to.stay!

Excellent experience from check in, staff, room and breakfast. We had a late night check in and it was issue free. We also were able to check out an hour late. Appreciated the courtesy of the staff.

This hotel is a good value for the price. Staff is courteous and helpful. Room was clean. The only fault that I noticed was that the floor in the breakfast room was sticky even though the hour was early therefore, it would seem that it was not cleaned the night before. Everything else seemed fine.

Great stay for a couple or a family. Hotel is next to the amusement park and across from a great ice cream place! Close to Lake George! Hotel has a great free breakfast and coffee in lobby all day. Good value for the money.

Very nice, clean and peaceful hotel. The breakfast was very delicious but a little chaotic! The should have staff member at the waffle station since many guest take advantage of their turn.

have stayed here many times over last few years. great staff, nice facility. sometimes only for a night, other times for multiple nights. service is consistently at a high level.

we stay here several times a year for the last several years.....that says it all

Services was veey good. Hotel was extrenely close to a nice town that had an under armour!

This is our favorite place to stay in Queensbury. The staff goes above and beyond to be friendly and helpful. We visit often, as our son lives in the area. So if a suite is available they will often upgrade us (out of season, of course). They serve a terrific breakfast in their dining room. Housekeeping does a good job with the rooms. They offer a small workout center, which we use. Across the hall from the workout center is a pool, which we have not used, but it is clean and well maintained. I recommend you try it. You'll like it.

Our room was a handicap accessible room, even though we didn't require one. The bathroom allowed for a wheelchair to be rolled into the shower but the shower floor (lack of pitch), curtain and drain were not adequate to keep the water from spilling out onto the the bathroom floor which created a problem. The breakfast area was overwhelmed by the number of guests making seating difficult and limiting the available selections. Property directly next to Great Escape park so hotel and area packed with kids.

The desk staff and breakfast room staff were very nice, friendly and helpful. Very well trained in how to be good hosts and hostesses. Hotel is fine especially with young kids doing the park next door and other activities. It did not necessarily suit what we were doing. The outside porch and being across from ice cream stand was +++.

We decide to come to this hotel after reviewing the people ratings. It was also less than 30 minutes from SPAC (Saratoga Performance Arts Center) so it was nice spot. The room was large, the bedroom was firm. The continental breakfast provide a good added value. Tip: If you planned to sleep late, it might be hard because music from Six Flags (Great Escape) starts around 10 or 11am. Overall, it deserve the 4.6 rating from the people's rating.

We were en route from Plattsburgh to eastern CT and wanted to get some of the trip behind us. This location was close to the highway yet not a cookie cutter experience. The staff was gracious and gave us an excellent recommendation for dinner. The room clean and attractive. The included breakfast was generous. I would recommend this hotel for an overnight or even a few days to explore the area.

I was traveling for work and found this hotel to be wonderful. The festive Christmas decorations were beautiful and gave a very cozy and welcoming feel to visitors. Also breakfast was great and I got a great deal, which also was awesome. I plan on staying there again when I'm back for business.

This is our second trip and we love it here!!!!!!!!!

Staff was FANTASTIC! Family owned and operated. Very clean. Friendly staff, lots of parking, quiet at night. Would definitely stay here again!

The hotel is beautiful, clean and elegant. The staff members were friendly and helpful. Wireless worked on the first try!

Very quiet family oriented facility. My room was comfortable and clean. Bed was very comfortable. However, the suite my friends stayed in were a bit dusty, not good for allergy / sinus problems. Pool a bit small mostly for kids. Great location especially for kids, lots of sorounding fun spots. Great outlets shopping.

Loved the hotel! Courteous, prompt staff; great location in town; pool and hot tub; vending machines; comfortable and clean room. Breakfast was "meh" but can't expect much when it's free. :) Would definitely stay here again!

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Suite, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 6

Guest reviews for Country Inn & Suites By Carlson

Everyone (2) Couples (8) Business (2) Family (12) Friends (1) Other (1)
4
Everyone

Second time we have stayed at a Country Inn and Suites. Great location and wonderful staff. The only problem was when the electricity went off while we were in the hot tub. There were emergency lights in hallway and pool area. No emergency lights in the room which was in solid darkness. The lights stayed out completely until @ 5:00 am. They did try to come on twice during the night; once around 12:00 and again around 3:00 am. Both times we were awaken and it was hard to go back to sleep. Not a restful night.

By on Oct 31, 2016

Review comment responded on Nov 29, 2016

Thank you for taking the time to review our property and give us some feedback about your experience. I do apologize for the inconvenience you faced when the power went out during your visit. As the winter season approaches and outages become more likely we are working on procedures and policies to assure our guests feel comfortable and safe during such situations. Thank you again for your comments and we hope to welcome you back to our hotel soon (on a nice sunny day!) All the best, Allison

4
Everyone

bathroom small. had to.go around the toilet to.shut the door but otherwise great place to.stay!

By , from Rainbow Lake NY on Oct 24, 2016

Review comment responded on Nov 7, 2016

Thank you for sharing your feedback with us! We appreciate you time as we are always looking to hear what we are doing well and what we can improve upon. We are delighted that you enjoyed your stay and hope to see you again in the future!

5

great one night stay

GetawayWithFriends

Excellent experience from check in, staff, room and breakfast. We had a late night check in and it was issue free. We also were able to check out an hour late. Appreciated the courtesy of the staff.

By on Jan 1, 2016

5

amenities

Families

This hotel is a good value for the price. Staff is courteous and helpful. Room was clean. The only fault that I noticed was that the floor in the breakfast room was sticky even though the hour was early therefore, it would seem that it was not cleaned the night before. Everything else seemed fine.

By on Nov 14, 2015

5

quick trip

Couples

Great stay for a couple or a family. Hotel is next to the amusement park and across from a great ice cream place! Close to Lake George! Hotel has a great free breakfast and coffee in lobby all day. Good value for the money.

By on Sep 20, 2015

5

great hotel

Families

Very nice, clean and peaceful hotel. The breakfast was very delicious but a little chaotic! The should have staff member at the waffle station since many guest take advantage of their turn.

By on Aug 22, 2015

4

great place

Couples

have stayed here many times over last few years. great staff, nice facility. sometimes only for a night, other times for multiple nights. service is consistently at a high level.

By on Mar 12, 2015

5

consistant high quality

Couples

we stay here several times a year for the last several years.....that says it all

By on Nov 7, 2014

3

business trip

BusinessTravelers

Services was veey good. Hotel was extrenely close to a nice town that had an under armour!

By on Oct 11, 2014

4

great place to stay

Families

This is our favorite place to stay in Queensbury. The staff goes above and beyond to be friendly and helpful. We visit often, as our son lives in the area. So if a suite is available they will often upgrade us (out of season, of course). They serve a terrific breakfast in their dining room. Housekeeping does a good job with the rooms. They offer a small workout center, which we use. Across the hall from the workout center is a pool, which we have not used, but it is clean and well maintained. I recommend you try it. You'll like it.

By on Oct 4, 2014