Carlton Lausanne Boutique Hotel4.0 out of 5.0
Recent guest reviews
Well located and close to metro. Good parking and responsive very helpful staff. Basic facilities. Good and tasty breakfast, but only available after 07:00. Rooms are a bit small but clean. Situated in a nice area.
Don't get me wrong, this is a perfectly nice hotel with a good location, but that word is overused and just isn't correct. This is a very nice traditional hotel, but not a boutique hotel. Everything seemed to work ok, but the shower was wild and likely to soak you before you got in, and the only lift wasn't worth the effort of waiting. Other than that, fine.
We stayed 3 nights. The room was very clean and beautifully decorated. Next to the metro station. Walking distance from ouchy. It is not wheelchair accessible. But the front desk is very friendly. Negotiated for a balcony room and it was worth it. Will go back again.
Positives, room was nice enough, location is good especially for the lake, IMD etc. and reception were eager to please and be helpful. The negatives - the bathroom was quite dated and nothing special. On night of arrival at 9.30pm room service was not available (??), as restaurant had closed before it was due for o close (10pm), and breakfast was overpriced and in my opinion fairly poor - limited options, my request for an omelette was declined and the napkin had a black stain on it. Overall I probably would not return, for me it's not on the same level at the other hotels in Lausanne in this price bracket and I was a little disappointed.
We organized a 2-days seminar and all ran at perfection. The seminar rooms are fully equipped and we could even get a larger room the second day. The hotel was renovated recently and the beds are TOP quality! Even if there are parking spaces almost all of us came by public transportation as the metro station is right next to the hotel. Thanks to nice weather we could also have our lunch on the lovely terrace - and the cook is fantastic! Being in the heart of Lausanne (7min walking from main station and 7min down to the lake), this charming Boutique Hotel is a great quality/price ratio. The staff helped us on the logistic for our event and everyone was so nice, from the welcome until the good bye... for us certainly a "see you next time". Thank you !
Despite the fact that I had made a reservation months in advance, while I was traveling in other parts of Europe I got an email notification from the Carton that they had no room. To their credit, they did book me at the Hotel Mirabeau at Lausanne, I have no information on the Carlton itself, but it was disconcerting to have made a reservation through Trip Advisor and then find it was not directly honored. I did find the Hotel Mirabeau very good and, in fact, more conveniently located.
I could not be more grateful to all the staff in Carlton Lausanne for the support provided for my wedding. I booked several rooms, I had to book and cancel and modify several times (so sorry for that!), and they have been supportive and understanding during the process. My (now) husband and I got an upgrade to a Junior Suite, and when we arrived all the rooms were ready for the check in (even 30 min. earlier), and they included for each guest a mobility pass (for free transportation in Lausanne during the stay). The hotel is SUPERB!!!!! It is farrrrr the best quality-price deal in Lausanne!! Traditional, beautifully decorated with so much class and quality, amazing services, excellent maintenance (difficult in such a place, with so many sophisticated items in the room), right next to the subway and 1 block from the bus, so in 5 minutes you are everywhere, including downtown, gare, lake, etc. Thanks a lot to Catherine, Carolina, Simona, Pierre-Hugo, Cedrid, and the manager of the Hotel for everything!!!! Thanks a lot! PS. The hotel looks just like in the pictures online (or even better I have to say).
The location is next to metro station - 20m away! As a guest you will receive free travel card from the hotel! We used driver-less metro line 4-5 times a day as town is on the slope of the big hill. We slept very good in the hotel, the pillows, blankets - were all top class.
The hotel itself is very good, but it's unacceptable it charged the credit card "without any confirmation" from my side to cover the costs of an Ironing board that was already broken. Additionally, considering that the amount asked is nearly 5 times higher than the normal price an ironing board, I consider this unjustified and abusive charge as a fraud.. It looks like this hotel is replacing it's furnitures at the cost of its customers. Unacceptable
Excellent location half way between the lake & the historic old town making both very accessible by foot or the nearby metro station. The single room was a perfect size for one person- with a comfortable double bed- and incredibly clean... plus AC in Switzerland is a huge bonus! The whole hotel was well maintained and I was very impressed with the value and the facilities.
- Walking distance to Olympic Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Business center
Olympic Museum is a short stroll from Carlton Lausanne Boutique Hotel, and other popular attractions like Lausanne Cathedral are within a mile (2 km). This 47-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi. It's in central Lausanne and also a short walk from Ouchy Port and International Institute for Management Development.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.
All 47 soundproofed rooms provide minibars, coffee makers, and free bottled water. 32-cm LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes and desks are other standard amenities.
Guests of Carlton Lausanne Boutique Hotel enjoy access to free WiFi in public areas, 5 meeting rooms, and conference space. Self parking is offered for CHF 15 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 292 reviews