Ambassador Suite Hotel3.0 out of 5.0
Recent guest reviews
Staff friendly /had good knowledge of area /good english/ Room pleasant decor /clean Locaton great not in the main hub but very close to lake and restraunts shops Very family friendly great pool My final word here is i would easily stay here again
Ambassador hotel has cozy rooms, nice grounds with a very clean pool and different activities for kids. The breakfast is good and the hotel's staff is very helpful and attentive. We highly recommend this hotel and would stay here again.
Was worried about returning as had high expectations but we were not disappointed. Excellent service - from cleaning of room very day to breakfast to service from reception and the bar. Booked directly so had breakfast, AC and bike hire included. Staff were wonderful and make the difference. Football pitch such a hit with soccer mad 12 year boy and a great way to make friends. Riva beautiful town with great restaurants. A day trip to Verona recommended. If left luggage ' sold out', check out Hotel Sol just off Platform 1 . We will be back. Thanks for a great holiday.
Ambassador Suite Hotel has a very good location, beautiful garden with pretty large pool and outdoor whirlpool and many activities for children as well as adults. All spaces and rooms are very clean, breakfast was excellent. But the very best in this hotel is his staff - everybody is so nice, friendly and helpful. That´s the reason, why we are looking forward to visit "our" hotel in Riva del Garda nex year again :-)
We stayed here .the hotel is spotless very clean great breakfast . you are just beside the lake and 10_15 minutes walk to all the great restaurant's. The food at the hotel is delicious. We really enjoyed our stay. Will be back next year.
Perfect hotel with good position, excellent services and friendly staff. Nice and clean rooms, garage and stores for bicycles, large swimming pool, entertainment for kids and rich and tasty breakfast. Next year we will come again.
Four of us travellers spent 4 days from 16 May in this location, where we enjoyed boating on Lake Garda, visiting Limone, took lift to Malcesine, used local buses, savoured sights of Riva, found wonderful restaurants, and enjoyed returning to this hotel. We then moved onto Trento, another interesting historic town. Friendly staff gave us assistance with Verona Airport shuttle, recommending restaurants and buses, lent us bikes, and even gave me a razor for shaving when mine broke. We looked forward to tasty breakfasts, great variety. Rooms had great views, and kept clean. Friendly staff from reception to room cleaning does not cost extra, but makes a difference to us hotel guests.
I virtually stayed in the Ambassador Suites Hotel from May 22 until May 24 2017. I payed 207 Euros for my virtual stay. I want to describe a very sad and real situation that happened with me which is related to the Ambassador Suites Hotel in Riva del Garda - Italy My mother died on last May 14, 2017, on the same day of my scheduled flight to Italy, and obviously I cancelled my flight. I made a reservation through "despegar.com" which is an international on-line company, but according to my reservation, all the procedures would be treated directly with the Ambassador Suites Hotel, including, obviously, the payment. On last March 30, 2017 I was charged in my credit card on 207 Euros converted in 220,48 dollars under the description AMBASSADOR SUITES H. After keeping contact with "despegar.com" by e-mail and by telephone, they told me that they were only intermediaries of the whole reservation and that my relationship was directly with the hotel and that they would try to talk with the hotel on my behalf. But after many attempts to solve my problem I decided to keep contact with the hotel directly. On last May 19, 2017 (before the check-in time) I sent an e-mail to Ambassador Suites Hotel explaining the situation related to my mother's death, and sent them the death certificate and forwarded the e-mail from Swiss Air confirming the cancellation of my flight to Italy. I take a break in this description to congratulate Swiss Air that refunded me the full amount of the airline tickets after sending them the death certificate. Swiss Air did not charge me anything. They could have charged me because there was a penalty fee of 250 dollars per ticket but they did not charge me. THANK YOU SO MUCH SWISS AIR. On Saturday, May 20, 2017, 5:38 AM, Ambassador Suite Hotel wrote including other things : this is a reservation in not refundable rate with a payment already done. I am sorry not being able to help you further. This was a very sad moment for me. This is very sad and a once in a lifetime event that should have been taken into consideration by Ambassador Suites Hotel, but it was not taken into consideration. They offered me nothing back. No refund at all. I would expect at least a partial refund discounting the administrative fees, but they gave back nothing. Very SAD.
Thank you for looking after us so well! Such friendly, helpful staff - you really made us feel very welcome. Excellent breakfast with loads of variety. Clean, spacious rooms. Perfect location - set back off the main road. Everything we could possibly want was just on our doorstep. We're already planning our next stay!
Stayed here for the second time in two years and had another wonderful time. The location is perfect and the staff is very friendly and helpful! Breakfast was splendid too and our son especially liked the pancake machine! The team really works hard to keep the hotel clean and in good condition. We will stay here again on our next trip to Riva Del Garda!
- Close to La Rocca and Tower of Apponale
- Free WiFi in rooms and public areas
- Free parking
Ambassador Suite Hotel places you within a mile (2 km) of popular attractions like La Rocca and Tower of Apponale. This 3-star hotel has 77 guestrooms and offers conveniences like a bar/lounge, an outdoor pool, and free in-room WiFi. On a lake, the hotel is also close to Arboretum of Arco and Porto San Nicolo.
Start your day off with buffet breakfast, available for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 77 soundproofed rooms feature safes, phones, and desks. Guests can enjoy satellite TV and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.
Ambassador Suite Hotel offers an outdoor pool, a spa tub, and free WiFi in public areas. There's free parking and an airport shuttle. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include an arcade/game room, a library, and laundry facilities.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 206 reviews