Grande Villas Resort by Diamond Resorts3.5 out of 5.0
Recent guest reviews
Very nice. The staff was very friendly and the room was clean. There is a lot to do there especially for little ones. Our son loves the splash pad. My only complaint is that the pool hours are until 11 and sometimes it got a little loud for our sleeping 17 month old. Beautiful place.
Great place! We have a 5 year old and she loved the pools, the playgrounds and all the activities at the activities center. Was very clean in the unit, helpful staff and nice grounds. Highly recommend!
From the time we entered the check in lobby, we could tell we were in good hands. Everyone treated us sincerely like we really were guest to be pampered. We had a fantastic time! Here are some of the best assets of the resort: - fantastic staff - very close to all Disney Facilities and many large shopping malls - everything was sparkling clean inside our unit and outside around the pool and the entire grounds - anything we needed was handled by the friendly front desk professionals very quickly and with understanding - within walking distance to grocery stores - great little food store- restaurant between two of the fantastic pools; don't miss one of David's fantastic salads!!!!!!!!
Great kitchen, well equipped. Great table for family to eat together. Little store on the premises is well equipped and staff is friendly. They serve pizza & hot food too. Pools are heated & very nice. Kiddie pool for youngest & gated separately. Two hot tubs- super nice. Activity schedule for entire week. Something for everyone. Arts & crafts, games, trivia, wine tasting, sodas, etc. beds are very comfortable- bathrooms are great. Hammocks & swings on property. Mini golf course too as well as playground. Such a nice place!!
Very clean rooms, and friendly staff. Shuttle bus driver is very reliable. There is a supermarket nearby, very convenient to buy groceries.
The rooms were nice but you can hear your neighbors in the next room!! We had a bottom room and we could hear the side and above neighbors....
We where unsatisfiwd with the hotel Pictures are deceiving on the website We wanted a credit and checked into the holiday in on Hotel Avenue on Fisney Property Customer service is not there strength nor orbit Thank you
It was very nice and comfortable. However, I was disappointed that the Jacuzzi bathtub was NOT a tub with jets, it was just a garden bathtub. I was expecting it when I booked the room, because of the pictures. I should have double checked! It was still very nice, though.
The resort itself was very nice with options for activities and a little shop that has toiletries and assorted foods, as well as cooked options with delivery in the evening. Buildings surround the pool areas and the mini golf. Parking wasn't an issue for us but we were there during the slow season. Drives to the parks were short and not an issue, and only 60 miles from Port Canaveral. The rooms were nice with a kitchen stocked with dishes and cooking utensils. Bed was comfortable and bathroom was huge with a big soaker tub. Staff was friendly and helpful, providing a map of the grounds and explaining we also had access to the facility across the street as well. The pools close at 11pm, which wasn't horrible but it would have been nice to stay out in the water later. Only negative we encountered was the pushiness to purchase a timeshare with them. I understand they need to sell their product but we were asked about it multiple times when walking through and checking out, and then called at our room with the offer as well. That part was frustrating and we had to get pretty stern with our responses. Overall we would go again and we recommended it to our friends.
Our family (wife, 8 year old daughter and I) went from December 29th, 2016 to January 10th, 2017, and it was a good experience, the staff very friendly and always attentive to your requirements, the hotel facilities are very good (Golf, swimming pools, barbecues, club house, tennis court, volleyball court, and children's playground) as well as its excellent maintenance, we enjoyed the resort to the fullest and we got to feel like we were in our own house. We even celebrated New Year's Eve in the hotel pool and shared a party with the other guests. Highly recommended for families !!
The registration staff at the Grande Villas Resort were over the top excellent in customer service. It is clear they pride themselves on hospitality and expect it of all their employees. It is conveniently located to Disney Springs and nearby retailers. The facilities and room were comfortable. I loved the pillows so much, I went online to see where I could buy one. The only thing that could be better is no hot water. There is a beautiful garden tub in the room, but the water only gets to about luke warm. Overall, great experience and would recommend it to anyone.
Loved everything about the hotel, very clean, nice staff, close to theme parks
It was a great experience.. The villa that we stayed at we very welcoming. The staff were very courteous and dedicated to what they do. The environment on a whole felt like a home away from home...it was my first time in Florida I loved it. My family will definitely be back.. Awesome Experience!!
beautiful surroundings, very clean, staff is very friendly, helpful, and accomodating
Grande Villas Resort was a very quiet and enjoyable place. The pools were great for my son and the room was comfortable. Two things: first, the convenience store sell some food, which is convenient, but that food is not so great; second, you need to be aware that the room service is only once a week.
I'm totally unhappy with the way they treated my family and me. When you ask for something they don't acomidate your needs aditquitly.
I paid for extra towels and we had to call the front desk more than 8 hours lafter requesting more towels. I also requested that the ro be cleaned up while we were out and it didn't happen. When you charge for an amenity, it should be delivered
Pool closes early,and since day 1 they never cleaned the room or change the towels.
It's about what I expected for the price, but since it's more laid out like a timeshare it was really noisy the next morning. Could hear kids screaming like they were in my room.... loud. But it was fine for an overnight getaway.
staff wasnt friendly and car issue that nobody could help me out with!!!
Located in Lake Buena Vista North within 2 miles (3 km) of Lake Bryan, Grande Villas Resort by Diamond Resorts is within a few miles (5 km) of Disney Springs™. This 408-room, 3.5-star hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking. It's also close to SeaWorld® Orlando and Discovery Cove.
The 408 air-conditioned accommodations feature kitchenettes and balconies or patios, and there's space to spread out with sitting areas. Guests can expect free WiFi and TVs with cable channels and DVD players. Bathrooms have hair dryers and free toiletries. IPod docks, sofa beds, and coffee makers are other standard amenities. Limited housekeeping is available.
At Grande Villas Resort by Diamond Resorts, guests enjoy 2 outdoor pools, a children's pool, and a fitness center. If you decide to drive, there's free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a spa tub, an outdoor tennis court, and a computer station.