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Location location location is the key benefit for the swan and dolphin. This is my family’s fourth stay here and likely our last. Rooms are overall clean and extremely comfy beds. Pretty property and smells lovely throughout. Walking distance to Epcot, Hollywood Studios and the Disney Boardwalk. Very good dining options and we ate at Todd English Blue Zoo which was great. The problems with this resort lie with the customer experience, which is lacking, especially versus our prior stays. Front desk staff were inflexible when my child fell very ill on the first night of trip. We booked a refundable room. We were fine paying night one but wanted to check out early and move to somewhere with a suite to keep our six year old comfortable and no one was willing to help or discuss. Orbitz was great trying to help but Dolphin would not. Housekeeping was mediocre at best, often not cleaning the room until after 4pm when we were trying to get ready for dinner and then would have to come back later in evening after we left. Pool drink service was horrible. 60-80 minute wait for two cocktails was the norm even though they promote using the App to order mobile. For a luxury resort you’d expect them to be staffed to handle spring break crowds. From a value perspective there are not much better for this location, but know you will be giving up a ton of customer service to do so.
Great location
The water fountains were beautiful!
Great location. Clean quiet and entertaining
Really enjoyed our stay. Very nice hotel.
Rooms are outdated with some mold in bathrooms, weird smells, but great location if you want to walk or water taxi to Epcot and Hollywood Studios. Staff was rude, I wouldn’t stay there again.
Don’t good.
Amazing time
Good stay
Can’t beat the Location
We were very disappointed with the room we got. We had stayed at this hotel before and never had issues. The sliding glass doors to the balcony would not open. I had to request to change rooms, and they game me one in the same area. We could never get the internet to work. It made an otherwise fun weekend be a hassle and stressful.
Located in Bay Lake, Walt Disney World Dolphin is within a 10-minute drive of popular attractions such as Disney Springs™ and Disney's Hollywood Studios®. This 1509-room hotel has 3 outdoor pools along with a private beach and a full-service spa. It's connected to the convention center in central Lake Buena Vista and also close to Epcot® and Disney's Animal Kingdom® Theme Park.
This hotel serves as home to a lobby lounge, along with a café that specializes in American cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:30 AM.
Guests can expect to find free WiFi and 49-inch flat-screen TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and laptop-compatible safes. Change of towels is available on request.
Walt Disney World Dolphin features a private beach, a full-service spa, and 3 outdoor pools. Parking is available for USD 36 per night (USD 44 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, access to locker space, and dry cleaning/laundry. Other amenities at this beach hotel include karaoke, a children's pool, and a 24-hour gym.
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Location location location is the key benefit for the swan and dolphin. This is my family’s fourth stay here and likely our last. Rooms are overall clean and extremely comfy beds. Pretty property and smells lovely throughout. Walking distance to Epcot, Hollywood Studios and the Disney Boardwalk. Very good dining options and we ate at Todd English Blue Zoo which was great. The problems with this resort lie with the customer experience, which is lacking, especially versus our prior stays. Front desk staff were inflexible when my child fell very ill on the first night of trip. We booked a refundable room. We were fine paying night one but wanted to check out early and move to somewhere with a suite to keep our six year old comfortable and no one was willing to help or discuss. Orbitz was great trying to help but Dolphin would not. Housekeeping was mediocre at best, often not cleaning the room until after 4pm when we were trying to get ready for dinner and then would have to come back later in evening after we left. Pool drink service was horrible. 60-80 minute wait for two cocktails was the norm even though they promote using the App to order mobile. For a luxury resort you’d expect them to be staffed to handle spring break crowds. From a value perspective there are not much better for this location, but know you will be giving up a ton of customer service to do so.
Great location
The water fountains were beautiful!
Great location. Clean quiet and entertaining
Really enjoyed our stay. Very nice hotel.
Rooms are outdated with some mold in bathrooms, weird smells, but great location if you want to walk or water taxi to Epcot and Hollywood Studios. Staff was rude, I wouldn’t stay there again.
