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Best Western Plus Hotel Steinsgarten

4.0 out of 5.0

Recent guest reviews

I have stayed in this hotel many times and always had a good stay. Rooms are clean and tidy plus it also has a small swimming pool. My only comment is that you have to pay extra for the air conditioning in the summer if you want it.

Stayed for a business conference for 3 nights. My room was a single room. Size wise, it was much bigger than standard single rooms in Germany, but the bed was quite small, so had some worries about falling down in the middle of the night (Which didn't happen after all). Room was clean and had all the basic features + (Safe, minibar). Wifi was free, but was a bit slow from time to time. Breakfast had much wider variety than average hotels in Germany and if you're into fresh veggies, for sure you'll find much much more options than other German hotels. The hotel has a small bar, which was nice to have on a cold, rainy, evening. Overall, a recommended option in Giessen.

The staff at the reception was very atentive. He thanked me for caling ahead to let them know i was arriving late. Even though it was nearly 22h i could still have dinner. I had the liver, which was very good. The room was clean and comfortable. If you come by car you have to note that there is a parking fee. Do not forget to pay it at check out.

I have stayed at this hotel many times on business and the standard remains high. Clean well appointed rooms with nice clean bathrooms. Large modern Flat Screen TV, Free Wi-Fi, Mini Bar. The staff are welcoming and friendly, speaking excellent English. Great choice and variety of food at breakfast both cooked and cold, English and Continental. Lots of different local breads and pastries. Large variety of Teas. Coffee and Espressos available also with fresh Oranges to squeeze for yourself for the ultimate fresh healthy juice. (I find this is always a lovely bonus at hotels). Gym and pool facilities available if you have the time. Quaint cozy bar with a large assortment of drinks, especially Whiskys. Used by a lot of businesses this hotel can be a little noisy at times from the bar area. Especially if your room is close to it.

This hotel offers clean, pleasant rooms with comfortable beds, adequate bathrooms and reasonable wifi. The staff were friendly and helpful and breakfast offered a good assortment. A small drawback is that it is not terribly convenient for the centre of Giessen. Despite that, I'd stay again.

This hotel may be a little priceier but well worth it. The staff are friendly and speak english. The rooms are a realnable size with real comfy beds not hard. The only down side was there were no family rooms and we had to rent 2 rooms. The rooms came with mini fridge, coffe machine, safe, closets, pants press free wifi, washclothes and a complimentary sparkling water. The breakfast buffet was extra but really good. Parking is 8 Eureos extra as well.

The room was clean and nice, and it was not that pricey. But... impossible to get onto the internet as too many other people trying to do the same thing. The walls were paper thin, enough to hear music / TV / voices from those around you.

It was a nice, clean and beautiful hotel. The people are very friendly. I enjoyed it very much. It was the second time, and if I'm in Giessen again, I certainly return here. The breakfast was excellent.

We booked two rooms for a business trip for two nights. When we arrived (at 23:00) we were told that only one twin room was available. They gave us some story about a "window in one of the rooms being broken"! The receptionist did offer to find a room in another hotel for us, but given the late hour, and the fact that when originally booking a hotel we found that most hotels in the area were already booked out, myself and my colleague decided to share the room for one night on condition that we could be guaranteed separate rooms for the second night. We then discovered that they had only booked us for one night, but luckily two rooms were available for the second. When we finally got to our room, we found that it was not a 'twin' room, but in fact a double room. Almost immediately after arriving to our room the porter knocked at our door offering a spare bed which of course implied that they were aware all the time that the room was not a twin. When the spare bed arrived, it was unfit for use and another spare bed was duly delivered to our room. In fairness to the porter, he was very helpful and courteous and offered us a drink in the bar. We departed for our seminar the following morning, and when we arrived back to the hotel were relieved to find that we had been allocated an additional room. When we arrived back to our room for my colleague to pick up his luggage, we found that the room had not been made up; towels were not changed, bed was not made and spare bed was still in the room (also unmade). The receptionist did get the room attended to very quickly so I suppose that was some consolation. I forgot to mention that when the porter was moving furniture around to fit the spare bed, he found an un-smoked cigarette and some other rubbish under one of the chairs in the room, so the cleaning of the rooms is cursory at best. Overall I would rate our experience as very poor and would not recommend this hotel to anyone.

We came in "from the street" and asked for an available room which they had @ 164€ incl breakfast, don't want to argue about that but why on earth are you charging additional 5€ for the remote to the aircondition in the room? I can't imagine we are the only ones who gets pretty upset about that... Breakfast buffet was ok and not more than that. Friendly young girl at the reception and she was the only member of staff we had contact to.

Hein-Heckroth-Straße 20 Giessen HE

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Best Western Plus Hotel Steinsgarten is a short stroll from Stadttheater and Giessen Botanical Garden. This 4-star hotel has 122 guestrooms and offers conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's also near Liebig Museum and Mathematikum.


Free buffet breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All 122 rooms feature coffee makers, safes, and desks. Guests can expect to find free WiFi and satellite TV. Rooms also include hair dryers.

Property features

Best Western Plus Hotel Steinsgarten offers an indoor pool, a sauna, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. This hotel also has conference space.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Executive Room, 1 Single Bed (Cozy)

Twin 1 | Sleeps 1

Executive Room, 1 Double Bed (Cozy)

Full 1 | Sleeps 4

Junior Suite, 1 Double Bed (Cozy)

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 108 reviews