- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a smaller more relaxing property. The staff was very attentive! The room was nice, beds were comfy, and the rainfall shower was nice!. The staff remembered our name from the time we walked in until we left. Room service was quick and food was hot. The main pool was so relaxing and very warm sometimes hot which felt amazing! The other 2 pools were nice as well, one being cooler and the other warm. The hotel was 5 min walking distance to a convenience store. A bit more pricey but a $7 taxi ride to town is worth it. Lots of shopping and restaurants in town. The hotel offers lots of excursions. We did the hanging brides/waterfall tour, sloth and birds, zip lining, ATV's, and chocolate/coffee tour. All were well worth it! The breakfast which is included was amazing! Hot and cold foods with a omelet station. We saw 3 toucans out on the second level smoking deck! Overall I would saw this is a 5 star hotel. Would definitely go again!