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Reviews

4.4 / 5Excellent
987 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Los Lagos Hot Springs
    2 min walk
  • Popular Location
    Paradise Hot Springs
    10 min walk
  • Popular Location
    Baldi Hot Springs
    13 min walk
  • Airport
    La Fortuna (FON-Arenal)
    10 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-26. Try updating your dates to see prices for your trip.

    About this area

    La Fortuna

    Located in La Fortuna, Hotel Los Lagos Spa & Resort is in a rural location. The area's natural beauty can be seen at Arenal Volcano National Park and Arenal Volcano, while Kalambu Hot Springs and Mistico Arenal Hanging Bridges Park are popular area attractions. Traveling with kids? Consider Arenal Natura Ecological Park and Ecoglide Arenal Park.

    Popular Location

    What's nearby

    • Los Lagos Hot Springs - 2 min walk
    • Paradise Hot Springs - 10 min walk
    • Termales Los Laureles - 12 min walk
    • Baldi Hot Springs - 13 min walk
    • Ecotermales Fortuna - 13 min walk

    Getting around

    • San Jose (SJO-Juan Santamaria Intl.) - 152 min drive

    Restaurants

    • Las Palmas – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner.

    About this property

    Hotel Los Lagos Spa & Resort

    This smoke-free hotel features 11 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an indoor pool, a nightclub, and a bar/lounge. All 96 rooms offer room service, plasma TVs with cable channels, and hair dryers. Safes, showers, and free toiletries are among the other amenities that guests will find.

    Property amenities

    Internet

    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    Free buffet breakfast available daily 6:30 AM–9:30 AM
    1 restaurant
    1 poolside bar and 1 bar
    Room service available

    Things to do

    11 outdoor pools
    Children's pool
    Full-service spa
    Hiking/biking trails
    Horse riding/rentals
    Hot springs
    Indoor pool
    Nightclub
    Spa tub
    Ziplining

    Family friendly

    11 outdoor pools
    Children's pool
    Indoor pool
    Laundry facilities
    Waterslide

    Conveniences

    Front-desk safe
    No elevators

    Guest services

    Daily housekeeping
    Front desk (limited hours)
    Laundry facilities
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    2 meeting rooms
    Business center
    Conference space (5382 square feet)

    Outdoors

    Garden
    Pool umbrellas
    Terrace

    Spa

    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Reflexology

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Eco-friendly toiletries
    Hair dryer
    Shower

    Entertainment

    Cable channels
    Plasma TV

    More

    Recycling
    Safe
    4.4

    Excellent

    5 - Excellent
    575
    4 - Good
    305
    3 - Okay
    77
    2 - Mediocre
    21
    1 - Poor
    9
    4.5
    Cleanliness
    4.4
    Service and Staff
    4.5
    Amenities
    4.4
    Property condition

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 3 nights in Feb 2020

      3/5

      • Liked: Cleanliness, property conditions & facilities
      • Disliked: Staff & service

      The rooms smelled like mold. The restaurant staff was very amicable, however, the reception staff was not very friendly. We asked the lady for late check out and she gave us an extra 20 minutes but when we got to our room we were locked out. The property has good amenities but the lobby staff needs a training of how to be welcoming.

      Stayed 1 night in Feb 2020

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 2 nights in Feb 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Very nice design. Felt small but expansive. Rooms were clean. Staff was friendly. Hot springs were great

        Stayed 2 nights in Feb 2020

        4/5 Good

        • Liked: Cleanliness, amenities, property conditions & facilities

        Beautiful grounds with attractive and fun water (thermal) facilities. Some of the facilities were closed due to what appeared as work being done on the sidewalks - causing some (not great) inconvenience when walking around - via the Detour routs - between the facilities. As a note to improve, I would mention the somewhat “suspicious feeling” I got at registration when told and asked to read and sign a page with the ‘rules of the hotel’, including and especially the procedure to receive pool towels. Also, we booked our room through Expedia and weren’t aware that the room was somewhat of a distance from two separately booked room of our children’s families. When asked to switch to a closer room to our kids, the request was granted- however with an “upgrade” price of a room that was a few square feet larger (too large with no affect on convenience) and not yielding (reception staff and her manager) to a request to comp the “upgrade”. ...these two things made the “welcome” a bit less 🙂 than the rest of the stay.

        Stayed 1 night in Feb 2020

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