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Hotel Palacio del Carmen, Autograph Collection

5.0 out of 5.0

Recent guest reviews

My husband and I recently spent 4 days at this hotel. The walk to the historical district was a very pleasant and short one yet we felt great to be in a quiet setting at night. The staff was extremely accommodating and the hotel had all the modern amenities that you would want. Our room was spacious, comfortable, and quite luxurious. I highly recommend this hotel.

Galicia is an autonomous community of Spain, located in the north-west of the Iberian Peninsula, whose roots intersect with those of Portugal. The Celtic origins and subsequent Roman, Visigothic and Christian influences are reflected decisively in their culture. The mysticism of this region and the marked imprint of religion are everywhere, and the "Way of St. James" (“Camiño de Santiago”) is one of the paths chosen by the Christian pilgrims. Also in the Galician architecture one can appreciate the mixture of traces of the pre-Christian, Romanesque, Gothic, Baroque, Plateresque and contemporary era. Another of the high points are the fantastic landscapes that can be enjoyed in Galicia, as its mountains and rias that cut the land in huge cliffs. On the other hand, the Galician gastronomy offers typical dishes of the region with excellent fresh fish and seafood. And for us, Portuguese, it is extraordinary to find and hear a language so similar to ours that, as we have said, only proves our roots in common. All of these were strong reasons that led us to visit Galicia for a few days in early July. As a starting point for our incursions we chose the Hotel Palacio del Carmen, Autograph Collection, in Santiago de Compostela, capital of Galicia. This hotel was, in the 18th century, a convent of the Oblate Sisters. It is located in an extremely quiet place of the city, only ten minutes, walking, of the historical center, where is the cathedral. We considered this location of the hotel, away from the center, a bonus, because we had an opportunity to notice the noise of the central zone, even at night, and we imagined how difficult it would be to rest in the hotels there. Upon checking in we were recognized as Platinum members and were offered an upgrade to a superior room on the second floor (#217). A Santiago cake waited us in the room, upon arrival, as a welcome amenitie. The room was similar to the one in the Hotel Palacio de Santa Paula, Autograph Collection, in Granada, where we had been, in the past. It was in good condition, with good lighting provided by two windows, overlooking the garden, with a reasonable size, with a comfortable bed, allowing us a good quality sleep, and with a quiet air conditioning, offering the right temperature. The bathroom was large with two basins, tub and bidet. The varied amenities provided included, even, anti-fatigue face cream, a detail that was a nice touch. There was Nespresso coffee and, most surprisingly, minibar, with water, soft drinks and beer, replenished daily, and free of charge, being, these amenities, included in the upgrade of the superior rooms. Pity was that there was no safe in the room, nor turndown service... We had included buffet breakfast which had excellent natural orange juice, Spanish tortilla and great cold meats, with the remaining items being regular. We dined twice in the hotel restaurant and we considered having been offered meals with typical Galician food, with excellent value for money. The hotel has a cozy garden, a small indoor pool, a mini-gym and free parking. We emphasize the good performance of the hotel's Wi-Fi, not found in many cases. Regarding the staff we must say that it was nice, cordial and helpful. Therefore, we conclude: although, as far as we are concerned, the hotel does not fully meet all the predicates required to be considered a luxury hotel; even so, we are convinced that we have made the right choice for our stay in Santiago de Compostela; here we have been able to rest appropriately and we think this property has an excellent relation quality / price. Definitely we recommend it!

After staying in Madrid for a few days we checked into this hotel while we explored Galicia. The hotel was once a convent and its peaceful setting remains. The rooms are charming and the views are spectacular. They come equipped with toiletries and the showers are great. The only problem is the floors are wood and we received a complaint from the floor beneath us when we ordered room service. Lastly, the workers could be a little friendlier especially in the breakfast area.

I stayed at this hotel twice, once at the beginning and once at the end of my trip. They were very accommodating to my friend checking in before I arrived. They willingly stored some luggage for 9 days when we left the city. The rooms are very comfortable and a nice size with a small refrigerator. The staff is very careful and polite. The hotel is about a ten minute walk from old town, the cathedral and the church of San Francisco. I would stay here again.

We looked for an hotel which would be located near the centre but far enough to stay in a quiet environment. That hotel was just what we wanted, again with friendly staff, good spacious rooms. There is a small indoor pool, the gym consists only in 2 cardio machines, but our stay was good.

My wife and I stayed here two nights. The room was very nice and quiet. The bed was extremely comfortable. The TV had lots (>50) channels, but only 3 English speaking channels. The breakfast was very tasty and offered must everything a person would want or need. The wifi was very fast and reliable. The hotel's location was close to the cathedral (about 10-15 minutes walking time). Well worth a stay when in Santiago de Compostela.

Good position for cathedral short walk but uphill. Rooms very well equipped and spacious. Ground floor rooms have outside patio. Breakfast were ok but not up to the standard I would expect for a hotel of this rating. Dinner in the hotel is rather odd and we were not impressed with the Galician food.

Welcoming hotel and staff with efficient front desk service and status recognised. As expected, suite was very comfortable (a bit dark in the separate bedroom) and spacious with a distant view of the Cathedral. Free mini-bar was a bonus, especially as it was quite hot when we were in Santiago de Compostela. Decent breakfast. Only a 10 minute stroll to the Cathedral, but in a quiet area. Undercover parking available at no charge. Good value and highly recommended. Also stayed at the Parador and while the AC Palacio del Carmen lacked the grandeur and location of the Parador, it did have some history (previously a convent) and was a better value proposition with more welcoming staff. Both places commendable in their own way.

A bit hard to find without a GPS, this wonderful hotel is in a quiet garden spot just out of the center of Santiago. The Cathedral Plaza is a 10-15 direct walk. The hotel has excellent parking and a beautiful setting. The room are pure luxury and the hotel restaurant was excellent both for dinner and breakfast. It kept up with or exceeded what we have experienced in the some of the best of Spain. All the staff were helpful and the price was really worth every cent.

This is a great hotel in a quiet location, but still walking distance to the cathedral. The rooms were very nice and the beds comfy. Breakfast was quite good too. Sit at a table in the front of the building and have a drink looking at the cathedral!

Oblatas, s/n Santiago de Compostela La Coruna

Hotel highlights

  • Walking distance to Santiago de Compostela Cathedral and Obradoiro Square
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Hotel Palacio del Carmen, Autograph Collection places you within a 10-minute stroll of popular attractions such as Santiago de Compostela Cathedral and Obradoiro Square. This 5-star hotel has 74 rooms and welcomes guests with a restaurant, an indoor pool, and free self parking. Centrally located in Santiago de Compostela, the hotel is also a short walk from Raxoi Palace and Santiago de Compostela Cathedral Museum.


This hotel serves as home to a gastropub, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


All 74 soundproofed rooms provide minibars, phones, and desks. LCD TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries.

Property features

Guests staying at Hotel Palacio del Carmen, Autograph Collection enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 7 meeting rooms, a business center, and free newspapers.

Room options

Superior Room, 1 King Bed, Garden View

King 1 | Sleeps 2

Room, 1 King Bed, Garden View

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 597 reviews