Hotel Palacio del Carmen, Autograph Collection5.0 out of 5.0
Recent guest reviews
I was struggling between the choice of this hotel and the more renowned hospital parador, but decided on this autograph collection in the end. This hotel is a blissful stroll of 15 mintues away from the city center. It is refurbished from a historical building and in a very beautiful surrounding. In winter time, the restaurant was not always staffed and you have to wait a little for the hot breakfast. The cold dishes were typical Spanish. The room was great. I was also the only guest in the swimming pool. Amenities were strangely the same as all the other AC hotels. The room was clean, but the noise isolation was not great. I did not see a tissue box in the room.
lovely hotel in a restored convent. the newer sections respected the old architecture making a scenic setting in itself. the staff were very attentive and efficient. location is very good. breakfast was excellent.
We were in Room 113 that had a view of a lawn courtyard. Hotel is quiet and we experienced good service. Breakfast comes with the room and you can order eggs in addition. We liked the bar area for a lunch when we arrived. Simple fare. Front desk was helpful with directions. It’s a close walk to the old town (not so uphill until you make your way to the Cathedral then you will have an incline) and good restaurants. Tip: O Curry da Parra restaurant is located just past the Cathedral and it has a small area on the second floor that is very intimate.
We thoroughly enjoyed our 4-night stay at the Palacio del Carmen which is an old, restored convent. The hotel is a 10 - 15 minute walk to the center of town (uphill on the way in and downhill back) but that puts it in a quiet neighborhood which is worth it to us. There are some great restaurants within a 5 minute walk that the hotel steered us to. The room was huge, absolutely quiet, great A/C. We found the front desk staff to be polite, accommodating and extremely helpful. Did not have breakfast but had a light meal in the bar the night before we left and it was fine. Would stay again if in Santiago and recommend.
The room size was large 10 minutes walk (up hill) to the cathedral Bed is a huge king, medium hard. Good Air conditioning Bathroom large Free parking on site Breakfast was ok, but pricey. We found the local coffee shop to be better. If you have had a big lunch, then consider a 3 scoop Gelato as the perfect dinner.
We’ve only been here a few hours and I’m already writing this review because I believe the amazing place won’t let me down. As a platinum member, my wife used points and was upgraded to a beautiful junior suite with views of the cathedral. A lovely cake awaited us. We also had the choice of cheese plate or ice cream delivered. Two scoops of chocolate and two scoops of tangerine later I am finally looking into the free minibar with a couple beers, Cokes, juice, water, pringles, candy bar- all free! Buffet breakfast free to Marriott gold and platinum as well. Wow! Pinch me. The room is lovely and unique. Other reviewers cover the hotel’s history. Beautiful grounds. Good, quit location. Free parking. I’m afraid it can only go down from here but I am positive it will not. Thank you to the general manager and staff for such treatment.
Service was lackluster. We actually wrote an email to the General Manager while we were at the hotel, Pablo G, while we were there and never got a response. The email best explains our poor review ranking. Buenos Dias Pablo, I arrived at the beautiful Palacio Del Carmen last night with my family and the lovely hotel was overshadowed by a very unpleasant situation with Manuel at the front desk. We all booked three rooms individually for two nights upon my recommendation as I am a Starwood/Marriott gold rewards member. Manuel was not only rude and lacked basic hospitality courtesies but did not pay the most minor attention to the room assignments and details. He ended up giving the room assigned to me which was clearly an upgrade (room 301) to my sister in law. When we asked why the second room was a different price since it was booked at the same time as the other room, he seemed annoyed that we would even ask and could not give an explanation. I had to insist that he verify if my breakfast was included because he announced that none of us had breakfast with the room. In the end, I was embarrassed to ask Patricia to give back the room that was assigned to me. I am hoping you can rectify the situation by [addressing certain items]. I await your response. It is hard to sleep with doors slamming if there is a group bus tour check out early in the morning,
We enjoyed our stay at the hotel. It is an uphill walk to the cathedral, so the location is for those with good knees and legs. Our room was super quiet and well maintained. Our maid did an excellent job and always ready to assist with whatever we needed. We had great service at the bar and enjoyed the bar menu in the evening. Very good breakfast with the best fruit anywhere. Santiago is spectacular!
A suburban preserve just a 10 minute walk to the Cathedral. Leave the busyness of the Plaza do Obradorio behind in moments. Nicely appointed rooms,decent breakfasts and a well appointed bar (with excellent cheerful service) makes for a very good stay. Strongly recommended.
Obviously the location and the season come with a price but for the price range I was expecting a bit more. Breakfast was good but not great and the restaurant was also good but not excellent as the pricing might have suggested.
- Walking distance to Santiago de Compostela Cathedral and Obradoiro Square
- Free WiFi in public areas
- Free parking
- Onsite dining
Hotel Palacio del Carmen, Autograph Collection places you within a 10-minute stroll of popular attractions such as Santiago de Compostela Cathedral and Obradoiro Square. This 5-star hotel has 74 rooms and welcomes guests with a restaurant, an indoor pool, and free self parking. Centrally located in Santiago de Compostela, the hotel is also a short walk from Raxoi Palace and Monumento a Manuel Ventura Figueroa.
This hotel serves as home to a gastropub, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
All 74 soundproofed rooms provide minibars, phones, and desks. LCD TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries.
Guests staying at Hotel Palacio del Carmen, Autograph Collection enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 7 meeting rooms, a business center, and free newspapers.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 638 reviews