Hotel City House Los Tilos4.0 out of 5.0
Recent guest reviews
We left a hotel reservation, for this amazing city, way too late. This hotel was reasonably priced £121 for 4 of us, compared to £250-350 elsewhere. It is outside the city, 20 minutes away from the centre, but there's a bus outside (no 6) which cost €1 and is every 30 mins and we got a cab back from Santiago late at night for €9 - all relatively simple. The hotel is a 1970s conference style building and a bit frayed around the edges ( think beige and brown!) but it was clean and perfectly suited us for one night. The buffet breakfast was passable - not great- but cheap and all in al the overnight stay more than adequately met our needs. Reception staff helpful and friendly. Less of a holiday stay, more of a city break stay.
The hotel itself is quite nice, but it is situated in the residency district , very far from the center. The closest restaurant is 30 minutes walk away, a very simple place. We ended buying cheese and wine and had dinner in our room !
When our group arrived, we noticed lights kept flickering till it was complete darkness. Some of the people were trapped in the elevator. I went down to reception and they said it will be fixed. Much later I noticed there was some noise and I asked if they are using a generator and they said yes. Hardly anyone speaks english. They tried to look for a staff who does because its been hours late at night and we were all jittery with the unstable power supply. Apparently the hotel runs on generator at all times! We asked for flashlight because you can't see anything in the room. I just used my phone as light. It was a horrible evening. Their dining area looks like a worn cafeteria. I asked our tour operator to change our hotel or I sue. In the morning there was power but it still kept flickering. The location is outside santiago de compostela and our driver said it was in a diff city up the hilll. Nothing around. I can't imagine why it was rated a 4 star hotel. Its more like 1 star.
we were here for an overnight stay in connection with our Marian pilgrimage. The hotel is not too friendly with senior citizen guests. However, the staff are polite and friendly. Rooms, though a bit old, are properly maintained and breakfast was great,.
We were in a pickle with the French air traffic control strike and the staff went out of their way to be helpful, always with a smile, spoke perfect English as our Spanish is poor, they printed our documents and helped with bookings, the hotel was a good rate and the decor although tired in places was clean and had everything we needed, we would definitely use them again!
The hotel is set on the outskirts of Santiago, a bus right to the centre leaves almost outside the hotel every 20 minutes and costs €1. Small commercial centre, cafe (not brilliant) and small supermarket in the vicinity little else. A small grassy area with tennis courts used by locals. We parked in a little car parking area below the hotel. It's quite a steep slope up. Both the area and the hotel from the front don't give you much confidence in what you are about to receive. Both look run down, loads of graffiti on the local commercial centre and units closed, rubbish and graffiti round the hotel area , long grass and weeds surrounding the hotel. Took absolutely ages for someone to come to reception to check us in although later he was extremely helpful in telling us how to get to Santiago centre. Twin room OK, good size but a bit dark and gloomy outlook. Fridge with two bottles of water in (were they free or not?). Bathroom good size but chipped tiles, worn bath, hot/warm water coming from both taps on basin, clean towels. Large TV and Wi-fi, neither used. The whole hotel felt 'dead' and 'gloomy' maybe because it was out of high season. That feeling continued through breakfast which ostensibly was a buffet. Very little choice, only one other person in the dining room, server not particularly friendly, made us coffee and that was about it. For one night it was adequate but I wouldn't want to stay there any longer.
The decor of the hotel is a bit old, rooms are fine and clean, but old furnished. Food was good and the staff pleasant. The hotel is situated in the middle of nowhere, on a very steep hill. It has free wi-fi everywhere (including each room).
food was very good,staff pleasant,rooms fine but location middle off nowhere and impossible to have a walk for elderly and infirm people as it is on a very steep hill
The only good thing about this hotel is that it is near a bus stop that only costs .80 E to get to town. Other then that, the breakfast is practically non existant, good luck finding a glass of orange juice and I couldnt find any sugar for my coffee. I skipped their sorry pastries and hauled out something I had purchased the day before to eat instead. The staff is surly- the whole lot should really get out of the hotel business. Judging from the breakfast, we forgoed our prepaid dinner and had pizza and beer in town.
Sono stata due giorni ospite di questo hotel e meno male sono stati solo due. Si fregia di 4 stelle quando ne vale appena 2. Maleodorante, poco servizio, tavoli con tovaglia di carta, buffet scarso e pessimo tanto a colazione che a cena. Bagno e camera no comment.... dicono che è in ristrutturazione ma forse era meglio se lo riaprivano una volta ristrutturato non si possono ospitare le persone con così pochi servizi.
- Free buffet breakfast
- Free WiFi in rooms and public areas
Hotel City House Los Tilos places you within 3 miles (5 km) of popular attractions like Santiago de Compostela Cathedral and Obradoiro Square. This 92-room, 4-star hotel welcomes guests with conveniences like free breakfast, a coffee shop/café, and free in-room WiFi. Also nearby are El Corte Ingles Shopping Center and Galicia Parliament.
Free buffet breakfast is served each morning from 7:30 AM to 10 AM. Get a pick-me-up at the coffee shop/café.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Hotel City House Los Tilos offers free WiFi in public areas and 4 meeting rooms. A multilingual staff is on hand to assist with tours or tickets, luggage storage, and securing valuables.
Reviews from Trip Advisor
40% of guests recommend this hotelTotal of 124 reviews