Grand Hotel Adriatic II3.0 out of 5.0
Recent guest reviews
I come from Hongkong wishing to have a relax trip in Croatia. The place is cozy and just few minutes walk to the beach, bars and nearby markets. Luckily I could have a sea view room to enjoy the beautiful and lovely Slatina Bay. The room is clean and neat and the wifi is strong which is very important to nowadays travelled.
We were here on a tour from US. Hotel is situated overlooking Adriatic Sea, but couldn't see it unless you crane your neck out. It overlooks the casino, which we later found out was closed. Room wasn't anything exceptional. Serivce: Asked for an electrical adapter/convertor and they didn't have one. Asked if they had a water heater or coffee maker - I was told, a bit ... snobbish (?) that I can come down to the bar and get a hot cup of water - yes, I always want to dress decently, come down the elevator, get my one cup of hot water and slosh it around back on the elevator to my room... Obviously, service people need to be a bit better customer-oriented. I felt uncomfortable asking any of the service people for help as it always seems that they are doing you a favor, you should know better, or whatever - not friendly at all. After the first few inquiries on various subjects, I gave up asking and just asked others out on the street or tour guide. We did get a ceramic teapot from the bar that we could take up to our room, which we accepted. Although the waterfront was below, it was a bit of a walk to get into town. Dinner buffet was ok - nothing great. One thing that WAS interesting - Wok cooking to order! Didn't expect that here, but noticed during the time we were there, nobody stood in line there! The 3 elevators are small - 4 people with luggage would have trouble squeezing in. One couple on the tour had a light that flickered all night; they complained and was told "It's nothing and they'll fix it next day." They were a bit leary, but tried to sleep anyway. Next day, after we all got back from our tour, it was still flickering and then -- I'm hearing this second-hand - the electricity went out completely, so they had to pack up and move to another room. Whoever the genius was in deciding how high up the towel bar rack should be - he must be close to 7' high. I'm 6' tall, and my wrist barely goes over the bar at the top. Does management realize these problems? More importantly - do they CARE? I would NOT recommend staying at this hotel
It's over looking the coast of the Adriatic Sea, it's on the main coastal toad, its close to the center of the city , it just wasn't all that good as the rooms are concerned. The elevator was as tight as the rooms are, but just slower. The rooms had a window that looked directly to a wall. No view. The hallways were very narrow. To be fair, they said that it was under remodeling construction, as some areas were blocked. The breakfast was nice and plenty of food. The manger in the restaurant was very impressive, as he was the hardest worker there, who did everything. There was one person at the reception who should not work there as he was nasty and very short with us and a couple of others when we attempted to discuss an issue with our room. It was pouring rain at that time, but the area was just beautiful.
I stayed in this hotel in May 2017 as part of a Gate 1 tour. I paid for a single supplement so I expected my room to be smaller. What I did not expect was the extremely small shower. The shower was an enclosed tube that I could barely move in, so shaving or washing my hair was not an option. The room was clean, yet small, but it was slightly noisy at night as my room faced a parking lot where a lot of the employees would congregate after their shifts. Decent hotel, but lacked the views of the Adriatic Sea from the room. Breakfast had tons of variety.
I am sorry to give only a 2-rating to Grand Hotel Adriatic but there were just too many things that made our stay compromised. We, as part of a tour, were placed in the more northern of the 2 sections of the hotel. We had a view of the Adriatic Sea but only if you looked to your left from the sliding door of the French balcony. Speaking of the sliding door we noticed it was ajar when we entered the room (we were on the 4th floor) and we opened it to enjoy some fresh air and enjoy the view. Upon closing it we found it would not lock and after inspecting it we found visible broken parts that prevented the slider from locking. Yes, we let the front desk know so they couldn't pin it on us but we also did not expect them to fix it (which was not done during our two night stay). Again we did not have a lot of concern regarding safety as we were up high enough and the mechanism to to try to get from an adjacent room would not have been easy. Okay what else? The armchairs were horrible, they could be tipped back too easily and each arm rest was of a height that I was constantly banging my elbows on their ends, ouch!. The AC would come on by itself even after I had turned it off. I won't get into the light switches because that problem is becoming more and more evident around the world. The drapes would not close properly because only one side worked with the pulley system. The bathroom was not designed for ingress/egress as even I, at 68" and 136 pounds had to turn sideways to get past the sink. The shower with its 2-part partition was useless in keeping water off the floor plus it didn't help that the shower head is on the wall opposite the shower partition which always increases the likelihood of water on the floor. Also the Europeans still have not figured out how to make the bathtub bottom equal in height to the bathroom floor necessitating a larger step out/down when exiting the tub; this is and always will be a big safety issue. Okay so the room had plenty of space and a useful closet. The front reception staff I found to be helpful and friendly but the dining room staff was indifferent at best. The food at breakfast and an included buffet dinner was maybe average even with the many options. The dining space is large and brings in plenty of natural light but some tables are just too close to one another. The elevators are all tiny and max out at 480 kg/1,076 pounds. Depending on where you want to go in Opatija it can be a walk to get to some spots but that was not a hindrance to us as we enjoyed a restaurant at the more northern part of the main drag. Opatija is a resort town and there are plenty of accommodation choices depending on your price range. The Grand Hotel Adriatic was a miss but if they made the requisite improvements the rating would go up.
The place is average at best. We were on a tour so we didn't expect a high end hotel and we didn't one so we were not particularly disappointed. Had trouble finding light switches. Lousy towels and really small bathroom. Place leave a lot to be desired.
I stayed in this hotel like twenty times until now. It was always good. Not spectacular, but really ok. Now something happens to them. I don't know if a new owner wants to reduce costs, or what. This morning I spent 15 minutes trying to pay for the room I used, and I was the only guest being served at the reception desk. There was a receptionist who was obviously not entirely competent for the job. I don't resent her as such, but a hotel of that size should not leave young inexperienced people without anyone else around to help when needed. The lady was very nervous, with chip on sholders, she could not cope with billing software, and after a fifteen minute struggle she issued me a wrong type of receipt. So, my room is still not payed as I write this review. Then she even started to raise her voice at me. Again: I don't resent that young person's behavior. She is really NOT guilty for that. In a similar situation I would probably be even more nervous than her. She was left there alone, and she could not get anyone on the phone to ask for an advice on what to do. I think the owner should think through the business policy they implement. Because, you see, it's not good now. Honest. I recommend: go there, it's a nice hotel, but do request to be served as it is proper for a four star hotel.
The Grand Hotel Adriatic was our first stop for two nights on a 12 day tour of Croatia and Slovenia. The hotel is at the south end of town, but very accessible to the Longomare seaside esplanade which provides for great strolling along the Adriatic shoreline. We were totally impressed with this public amenity and how it showcased the town. One could hardly walk for 2-3 minutes without finding another gelato stand, each looking more tempting than the last! Also the water of the Adriatic is amazingly clear. One could easily see the bottom in 20-25 feet of water. The hotel is somewhat older, but in decent shape. It appears that there are at least two sections of the property and our tour group was assigned to the older, cheaper portion. The dining room where our arrival dinner was hosted as well as the morning buffet, was large. The food was good for buffet fare including special prep stations. Based upon the seating availability in the dining room, it was obvious that the place was not full. Being at the middle of April, we were definitely at the very beginning of the tourist season. That said, it probably shouldn't come as a surprise that the room didn't face the water. While I'm sure that they had plenty of inventory this early in the season to put us in a waterfront room, our room faced the back hillside and had a 50 foot view of the parking lot and service areas. Too bad the hotel didn't have the foresight to upgrade us to a waterfront room. Their cost is exactly the same. Their clientele's experience is not.
A couple of questions.How do you turn on the lights placed on the side tables close to the beds? Second question, how do you operate the air condition?I didn't sleep well due to the temperature being 24.5 which was way too warm for a small room.Maybe it was too late and I might haven't notice the obvious stuff but I tried for some time and found no solution for neither.The hotel itself is nice.Staff is polite and professional and the breakfast was awesome.
This hotel is within walking distance to the waterfront and many souvenir shops. There is also a casino in the hotel. I stayed there only for 1 night. The room is spacious, clean and comfortable. The room is exceptionally bright with lots of ceiling & wall lights and 6 plug points. Unforfunately I couldn't get a room with a sea view - my room windows open out to a roof terrace - so for all intents and purposes I couldn't open the window as anyone could pay visit via the window. The attached bathroom is also big and reasonably well equiped. There is the usual mini bar but the hotel doesn't provide kettle for boiling water. Guests are expected to go to the bar on ground floor to request for hot water. The bartender claimed that the tap water is fit for consumption without boiling. There are 3 small lifts - one lift is nearer to the check-in counter at the left passage wheareas the other 2 lifts are abit further inside. All the lifts can only handle 4 passengers with 1 small luggage each and thus the queues could be quite long. I took the buffet dinner but I found it funny that drinks were charged separately during dinner. However drinks were free flowing during the breakfast buffet. Generally, the spreads were fantastic with wide varieties to satisfy all category of guests. Since it was a public holiday, the restaurant was packed just 15 minutes after it opened at 7am. Guests sitting by the restaurant windows would have a great sea view and also enjoy the bright morning sun. Unfortunately, the windows had water marks and I couldn't take nice photos through them. This is one of the best hotels I have stayed in Croatia and if I am fortunate to pass this city again in the future I would gladly stay there again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Grand Hotel Adriatic II is a short stroll from Croatian Walk of Fame and Slatina Beach. This 3-star hotel has 136 guestrooms and offers a full-service spa, a private beach, and an indoor pool. It's in central Opatija and also a short walk from Church of the Annunciation of Mary and Juraj Matija Sporer Art Pavilion.
Free buffet breakfast is included with your stay and is served from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.
All of Grand Hotel Adriatic II's 136 air-conditioned rooms provide minibars, phones, and desks. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters.
Guests staying at Grand Hotel Adriatic II enjoy access to a full-service spa, an indoor pool, and a sauna. Valet parking is offered for HRK 75 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, 5 meeting rooms, and a conference center.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 595 reviews