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Howard Johnson Tropical Garden Plaza Kunming

4.5 out of 5.0

Recent guest reviews

I stayed at this Hotel because we had an event at the convention center just 10 min walk across the stress which was very convenient, food was also great for breakfast, lunch and dinner, a variety of Chinese and western food very good and fresh, rooms are big and have nice comfy beds compare to most hotels in China, I will definitely stay here again, people very helpful, if you do not speak mandarin is not their fault, as a visitor we have to adapt and find ways to communicate google translate app works great!

I traveled with my conference group to here, frankly, we can feel warm service and caring from heart, all of members felt sanctification. Hotel staff keeps our require with very detail, and quick response; during stay, conference room and meal achieved our needs.

Really nice hotel, variety of food in lunch or dinner, located 10 minutes walk from the Exhibition Center. Large and convenient bed. However, the rooms which face the front of the hotel get extremely hot since they face south and extremely absorb the sun and heat. This would have been lovely if there was air conditioning, which is no existent. Only the fan is working. So, clearly avoid staying there during the day or during any day which is slightly pleasant outside or warmer.

Remember to ask for rooms with cooler air conditioning facilities. The thermostat in my room was broken and keeping the room toasty at 29 degrees Celsius. Combine this with morning sun, i was literally roasting! Fortunately the morning duty manager gave me access to a different room, sadly the staff in the night didn't think it was necessary to change my room when I initially complained.

Given this hotel is run by an American conglomerate it's not unreasonable to expect a modicum of English to be spoken here, particularly at reception. But this is the major problem at the Howard Johnson hotel in New Kunming. There's little to see in this part of the city, it's a fair taxi ride to the old town but we were there for business and its rates were attractive. Alarm bells should have rung when we received no email replies about transport from the airport, we had to ring a Chinese speaking friend to confirm this. But the problems really began at reception. Not a skerrick of English from anyone. First they refused the Amex card although we'd already booked the hotel with this. Then there was confusion over the holding amount for any 'extras'. I won't bore you with further minutiae, suffice it to say we got to our room 45 minutes after arriving at the hotel. Forget room service, no English, no scotch. Let alone ice! A couple of staff members had the right idea, they'd copied sentences out of an English dictionary and typed it into their phones. 'Would you like hot or cold milk with your tea?' Brilliant, they'll probably be running the hotel next time we visit! Our two day stay was boosted by a multilingual Nepalese chef who helped us with meals. I don't blame the employees, it's the owners of the hotel who are obviously trying to save a buck by not having at least one English speaker on staff. Yunnan is a lovely province, we first went there in 1993. There are many more buildings in Kunming now but unless you speak the language it's still hard work!

I was on a group tour here in late May. The rooms and general ambience are appropriate for a mid level hotel, but as a coffee drinking tourist, I really struggled, as this place is coffee-less until 8:30, at which time you can buy coffee at a nearby McDonald's. Also, the breakfast buffet reminded me of my high school cafeteria, but without any western foods.

Maybe it's because they are new or maybe it's a management problem. Checking in, even at a non-peak time with an advance reservation was like re-inventing the wheel. Frantic running around, scratching through stacks of paper. Finally got it done. Room well furnished, but tiny. No in-room safe. At least I could open a window for fresh air. But outside it's noisy, even at midnight, with trucks roaring down a nearby 4-lane street. This often happens in China. At night trucks run through urban streets instead of on the highway because it saves a few tolls. This hotel is not far from the airport, but they offer no shuttle. Taxis don't like to go here on the meter because it's too close. My driver wanted to bargain the fare, starting at 120 Yuan. The best I could do was 90, and that was still a lot more than the meter would have shown had he agreed to use it. Not far from here to the East Bus Station 东部客运站。But requires a taxi. Too far to walk. Not sure about a bus. Breakfast in the "mess hall" involves long lines, and another mob scene. Sloppy with not enough staff. Checkout took nearly 45 minutes of standing in the lobby. People cutting in line left and right, no orderly system. Sometimes a manager was present, but made no move to maintain order. What has happened, I'm pretty sure, is that this hotel has just been completed a short time (less than a year) and they don't have enough standard occupancy to cover expenses. So they have made cut-rate deals with travel agents. Many of the people in the lobby, especially during check-out had a hand full of room cards, not just their own. This, and the busses outside, are signs of group tours being a major player. Always a bad sign. Management gives the tour organizers kickbacks and quality concerns are secondary. All in all it was stressful and unpleasant. I would never stay here again.

This is a decent hotel - nothing fancy, but also nothing to complain about. Rooms a functional and clean, breakfast is ok, gym is large and well equipped. But be aware that this hotel is located in "New Kunming", which is a completely new city pretty much still in the making, there is absolutely nothing to see and to do here, no shops, only one restaurant (just outside, quite good). The drive to the center of Kunming takes at least 45 minutes and in the evening when there are a lot of trucks on the road well over one hour.

What everyone said about the hotel's air-conditioning is true. It's useless calling room service as all they do is to come in and turn the thermostat to 16C. Spent 3 nights in April with warm and stale air. Fortunately, my wife was smart enough to insist in having a standing fan in the room. It was just bearable with the window opened and the fan circulating the air. Bear in mind, the outside temperature was averaging 20C but the room was averaging 28C! The temperature must be centrally controlled as after much complain from us and other guest, the air conditioning starts to work! Hotel is also far away from everywhere - no shops, no restaurant. Basically, a nice hotel in the middle of a new district with hardly any facilities. To be fair, you can find one restaurant in the hotel and one outside. Wifi is only available in the lobby. They have limited wifi routers for room.

New and Grand Property but far away from the City. I have invited there with my family for dinner. Very large Buffet dinner and separate corner for Yunnan Specialty Rice noodles. Overall good place but far away from the city centre. Also, you can go to the Kunming's wholesale market (Losiwan LITC) from this hotel. If you are planing to go to LITC for shopping, better take a Chinese interpreter.

No 888 Chunrong Street Kunming Yunnan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Howard Johnson Tropical Garden Plaza Kunming places you 5.8 mi (9.4 km) from Willows Beach. This 309-room, 4.5-star hotel has a restaurant, free in-room WiFi, and free self parking. Tuodong Stadium is also within a 30-minute drive.


Dining

This hotel has a restaurant where you can enjoy a bite to eat.


Rooms

Howard Johnson Tropical Garden Plaza Kunming's 309 rooms provide minibars, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include phones, ironing boards, and desks.


Property features

At Howard Johnson Tropical Garden Plaza Kunming, guests have access to a fitness center, a spa tub, and a sauna. If you plan to drive, free parking is available. A multilingual staff is on hand to help secure valuables, and offer sightseeing advice. Other amenities at this luxury hotel include free WiFi in public areas, 7 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

47.0% of guests recommend this hotel

Total of 43 reviews