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Best Western Hotel Galicya

3.0 out of 5.0

Recent guest reviews

We stayed at the Hotel Galicya for 4 nights in July & were travelling with my parents. We've stayed in a Best Western hotel before so had an idea of the standards they have & I have to say we were more than impressed when we arrived here. The receptionist who was on duty was incredibly friendly & helpful & happily answered all of the questions we had. The check in procedure was simple & efficient & we were pleased to discover we had been given rooms next door to one another - perfect when you're travelling as a group. We were pleasantly surprised to discover that there were tea & coffee making facilities in the rooms (We stayed in Rooms 215 & 216) & taken aback to discover there were also 2 bottles of water for us (1 sparkling, 1 still) We thought this might have been a "welcome to our hotel" type of thing but every day we were there, the bottles were replaced. The rooms themselves were clean & modern with spotless bedding & controllable air conditioning which was a blessing. The bathrooms were spotlessly clean & there was hair/body wash in the shower - perfect if you're travelling light & don't want to take your own toiletries (unless you're fussy like me lol) Breakfast was included in our booking & we were more than happy with the options that were available. There was a selection of cereals with plenty of toppings (raisins, coconut, sunflower seeds) Porridge was also available along with fresh fruit. There was a choice of cooked foods (eggs, sausages & my favourite, pancakes!!) There was also the typically European selection of breads, cheeses, cold meats & salad. I honestly think there was something for everyone. We didn't use the hotel restaurant at all so cannot make any comment on the meals or the drinks at the bar. The hotel was just a couple of minutes walk from the tram stop & the number 8 tram took you straight to the main square. We bought a 2 day travel pass & it was just £5 per person. On the first night we got a taxi into town which cost £4.50 for the 4 of us. We were going to get the tram back after our night out but there was a heavy storm so we jumped into a taxi. Please bear in mind that the prices are slightly more after 10pm - we paid £9 for the 4 of us - still so much cheaper than the UK. The hotel had lots of maps available & were happy to highlight the best tram stops & the best sights to see. To sum it up, we couldn't fault the hotel in any way. If you choose to stay here (unless you're very picky) I don't think you'll be disappointed.

I stayed there as part of a business trip, and it was really ideal for this. The hotel is in a very quiet location, which is very relaxing after a tiring day. The breakfasts were fine and the personnel was very much service-minded: eager to help with anything and to suggest best things to see and to do. I was picked up and taken back from/to the hotel by my business partners, but I noticed very good transport options around the location. A slow walk will take you to the downtown in around 20 minutes, so if you are in Krakow to explore the city, this should be fine :)

The hotel is quite near to major shopping areas, and has undergone a refurbishment. Basic amenities, breakfast buffet is okay. Fit my purpose for weekend stay to catch up with family and friends and formed a reasonable part of a flight and hotel package.

Check-in and check-out very quick and efficient. Reception staff very friendly and helpful. Quite near stop for tram number 8 for ten minute trip to centre of town. Rooms were clean and comfortable with tea/coffee making facility and also free water (both sparkling and still). Overall a nice hotel and ideal for five day stay. No bar service after 10pm.

stayed here for a weekend with friends, the location is ok, only about a 5 min taxi right into the centre of Krakow, rooms are basic but clean, the breakfast isn't the best, cold meats and bread, the only hot food while we was there was hot dog sausages and scrambled eggs, but overall if I was in Krakow again I wouldn't mind staying here. for the price we paid I was pleased

Just stayed here with a group of friends. There was also a school party and some Brits on a drinking binge weekend. I guess that says it all. The good points: Fast check in / out. Clean rooms The not so good: Hard towels Soft Mattresses No bath - just a basic shower cubicle The view of the industrial / commercial estate The location - it's a 30 minute walk through a run down area into the old town The dog barking at night The (very) poor breakfast - made up of cheap ingredients - processed cheese slices etc.... Krakow itself is an interesting place to visit - but there will be dozens of better places to stay even at comparable prices.

Well it has clean but basic rooms, bathrooms ok. Breakfast buffet is not well presented and the frankfurters and eggs need replenishing each time and you have to wait five mins or so for them to do so! The tram stop is close by, and 15 mins into Kraków centre for only 2.80 zloty!

Rooms were average, standard hotel room. Bathrooms were clean and nice. The hotel from the outside was very nice looking as well. But the food was terrible. The only thing I had there was cereal and the soup at night. Lucky we went to shops in the day to buy food, otherwise I would of been very hungry for the whole trip

The staff were very friendly and helpful and able to answer any questions I had, the rooms were all kept clean and breakfast was filling and gave a lot of variety. Although the hotel is not in the centre of town a tram stop is located just outside the hotel allowing easy access into the town.

I'll start with the positives,we had a small twin room,tea and coffee facilities,hair dryer and pretty much everything we needed for our stay,the beds were comfy and we both slept well. Wifi was available,we had a bit of trouble logging on but the guy on reception sorted that straight away. Negative's - the restaurant was uninviting,the staff were friendly but usually on the phone and didn't acknowledge us stood at the bar,we only had breakfast there...well we had toast because all the other food wasn't to our taste and certainly not to a child's taste. I would like to thank a guy that really made me feel at ease,I didn't catch his name but he was in the reception area on our first full day,my son became ill at the breakfast table and ended up being sick all over the entrance to the hotel,I was mortified but he was ill there was nothing I could do,I went into reception and asked if I could get a bottle of water for him and the guy on reception handed one over and didn't say a word,I then went back in and asked for a mop or something to clean up and then headed back out to my son,then the lovely guy came out and asked if there was anything he could do,I just said I'm sorry but he's been sick everywhere and the guy said he would clean it all up and is there anything I need or anything he could do to make it better,out of all the staff stood around looking at us he was the only one to come to me and at that moment I really appreciated and needed it,so thankyou and I really hope you get to read this

ul. Rzemieslnicza 4 Krakow Lesser Poland

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Debniki, Best Western Hotel Galicya is within 2 miles (3 km) of popular attractions such as Wawel Castle and Galicia Jewish Museum. This 63-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. Main Market Square and Old Synagogue are also near this Krakow hotel.


Free breakfast is included with your stay. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


All 63 air-conditioned rooms feature coffee makers and free bottled water. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Rooms also include free toiletries.

Property features

Guests of Best Western Hotel Galicya enjoy free WiFi in public areas, a meeting room, and express check-in. If you drive, self parking is PLN 20 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include express check-out, laundry facilities, and wedding services.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Premium Room, 1 King Bed

King 1 | Sleeps 2

Premium Room

Twin 2 | Sleeps 2

Superior Room

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 266 reviews