Pavilion Queen's Bay4.0 out of 5.0
Recent guest reviews
Hotel would have been grand in its day, but a little run down now. Room is huge with a large wooden swing on the balcony, our room smelt a little damp but only stayed for 5 nights. Was fine for the stay but couldn't have stayed any longer. The pools are stunning and hotel is around a 15-20 minute walk to the beach. Breakfast isn't great but you get a few course for 280 baht which was roughly £5 so wasn't really worth it.
Fromt Desk to service mind Deluxe room is too old build with most of wood Elevator is to antique. Have a little parking lot Everyday Breakfast are the same. No renovation for this hotel since many years ago.
This is very good value for money in a convenient location. But, it has seen better days and is in need of some refurbishment. We were up-graded to a suite and were impressed with the size and features of the accommodation. The bedroom was huge with an equally impressive balcony facing west (good for sunsets). The shower room was large and functional. Finally, there was a large and comfortable 'lounge' for sitting and relaxing indoors. Breakfasts were good buffets served by courteous staff. The restaurant is on the roof of the hotel and the views out to sea are to die for! So why do I describe it as fading opulence? It needs painting inside and out - particularly outside but the cost would be prohibitive and there are new complexes close by which are competing for business. However, it's good value for money and I would go again.
My wife and I stayed here for few nights and we are very happy with our stay. The hotel is quite big, spacious. This hotel has a big 3 tiered infinite swimming pool with nice view. Our room was quite big huge balcony with a swing and sea view and room is quiet. Bathroom is very large, has a bathtub. The swimming pool area is awesome and is very big. Beds are big and comfortable and clean. Choose higher floors if available. The hotel is just 10 min. walk from the ao Nang beach /ao Nang beach road and near to the street food vendors/restaurants/massage parlor shops. Island hoping / tours / the Ao Nang long tail boat booking counter very close to this hotel. From Krabi Airport it is around 1 hour by Airport shuttle Mini Van / Bus. Airport shuttle will drop you at the hotel. You need to mention the hotel name before boarding the bus at the airport. The breakfast was very good - many verity - there are lots of option from American to Thai cuisines, a running counter for omelet/other egg items. But we recommend more Halal food for the breakfast. The staffs are very friendly and helpful. The check in and over all services of the hotel were smooth. We like to pass our sincere thanks to Rabeeya Inamuna, the front office manager, Jintana,Nisarat and Kamonwan of the front office. All of them were very helpful We recommend this hotel.
The hotel is bit old fashion If you looking for niche hotel this is not a hotel for you. Basically this hotel have all the necessity (Huge room, 3 level pool, simple restaurant). Pros: Pools & Huge room, affordable price. Easy access to main road and food nearby (local stall & 7-11), near to village area for local food. Cons: Old room & building, tear off towel (you may need to bring your own towel, unstable wifi. I may or may not visit this hotel again (depend to budget).
Pulling up,to the hotel I thought it was derelict. The amount of maintenance is ridiculous and the owners should be ashamed. The building structure itself is grande and impressive but needs so much maintenance to put it back to how it should be. The rooms are huge but again dirty and in need of major maintenance and updating. We had three different rooms during our stay. Level 3 room being the best of a bad bunch. The pool area is very nice. However there are only 16 sun beds of which 50% are broken. This was not a problem as most days we were the only people round the pool. Staff advised us there were only 30 guests in the hotel. Food at breakfast was just ok nothing special.. The saving grace for this hotel are the staff. By far the most friendly we have come across working with very little. Definitely a credit to the hotel. Would I stay again. Only if major upgrades were done please don't go by the pictures on various booking sites as they just don't match reality.
After reading reviews I expected a decades old premier building getting a bit worn but still a 3 star ( OK but worn ) . Alas , the next day , after adjusting to the dim table lamps , I discovered there was a lot mildew fungus on walls & furnishings which took it down to 1 star . I went looking for another hotel but it was high season & many places were full . The travel agency suggested I speak to management . I was reluctant thinking all the rooms would be similar but spoke to them and they cleaned up another room in the south building . It was cleaner ( altho the glass doors to the balconies still did not appear to have been cleaned in years ) and there will still worn issues but not so much mold / safer . Because manager did try to resolve problem , I gave them an extra star back . After googling Pavilion QB , I discovered it was Not old but built in 2001 and it was just a lack of ongoing maintenance that gives it the current appearance . Apparently this was a small town 15 years ago then experienced a large boom in tourists and buildings but the growth was way bigger than the skilled local labor force so ongoing cleaning & maintenance is limited . It's probably OK for a day or 2 but not much longer until they are able to address the major backlog in cleaning and maintenance .
My wife and I stayed here for 1 night and we are very happy with our stay. We were little hesitant while booking this hotel because of some bad/avg reviews. But when we first entered the hotel for checkin, we were pleasantly surprised. The hotel is big, spacious and looks like a thai traditional building. We didnt feel it like an old building as mentioned by some reviewers. It has a big 3 tiered infinite swimming pool with nice view. Location: The hotel is just 10-15mins walk from the ao Nang beach/aoNang beach road and near to the street food vendors/restaurants/massage parlor shops. The Ao Nang long tail boat booking counter is also around 10 min walk from this hotel. From Krabi Airport it is around 1 hour by Airport shuttle Bus. Airport shuttle bus will drop you infront of the hotel. You need to mention the hotel name before boarding the bus at the airport. Rooms: Rooms are large with a huge balcony with a swing and sea view. Rooms are quiet. Bathroom is very large, has a bathtub. The swimming pool area is awesome and is very big. Beds are big and comfortable and clean. Choose higher floors if available. Breakfast: You will get the best breakfast of thailand in this hotel. Lots of option from American to Thai cuisines, a running counter for omelet/other egg items. Lot of varieties of fruits, pan cakes/waffles. The breakfast is served on the top floor with open terrace sea view. I bet everyone will give a five star for this. Staff: The staffs are very friendly and helpful. The checkin was smooth. If you are looking for an early checkin before 2PM, then you may get it based on the availability of the room. Hotel has a travel desk to book different one day tours or one way trip to phiphi/phuket etc. Though the price of these tours is little higher than the roadside tourist information counters(by 50-100 baht). Given the price, this is a real gem in Ao Nang area.
Worst hotel I have stayed in, staff are ignorant and hotel looks like extremely tired...... Shame as the Thai people I have met elsewhere and they are lovely as are the islands and places we have visited
Check in was a breeze with a cold welcome drink. Let me start with the pros : 1) Spacious room and toilet with a swing on the balcony 2) Ocean view 3) Good and decent breakfast 4) Friendly staff and tour desk Cons 1) Cleanliness 70% 2) No ironing board 3) No tooth brush and tooth paste 4) Slow housekeeping The room although spacious but it is not clean. Dirty walls. This hotel needs a fresh coat of pain. Location was good, walking distance to most shops and restaurants. Breakfast was good but needs to work on cleanliness. A lot of ants and flies all over. Display food in enclosed containers would be more hygienic. For the price we pay, complete toiletries would be good. Gym is beyond use, poor maintenance. View from the balcony is excellent. The ceiling where the swing is attached, has water droplets coming down the swing hooks, looks so disgusting with rust and algae..
- Close to Ao Nang Beach and Nopparat Thara Beach
- Onsite dining
- Outdoor pool
Pavilion Queen's Bay places you within a mile (2 km) of popular attractions like Ao Nang Beach and Nopparat Thara Beach. This 4-star hotel welcomes guests with 100 rooms and conveniences like a full-service spa, an outdoor pool, and a spa tub. Also near this Krabi hotel are Ao Nang Krabi Boxing Stadium and West Railay Beach.
Enjoy dining at Montienthong Restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All of Pavilion Queen's Bay's 100 air-conditioned rooms provide balconies, sofa beds, and refrigerators. Guests can expect to find WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, coffee makers, and free bottled water.
At Pavilion Queen's Bay, guests enjoy a full-service spa, an outdoor pool, and a children's pool. For transportation, you can make use of an airport shuttle (available on request) for THB 700 per vehicle one way, as well as limo/town car service. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Other amenities at this spa hotel include a spa tub, a sauna, and conference space.
Reviews from Trip Advisor
54% of guests recommend this hotelTotal of 214 reviews