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Located in Mastichari, Neptune Hotels Resort, Convention Centre & Spa is 0.8 mi (1.4 km) from Lido Waterpark and within a 10-minute drive of Mastichari Beach. This 569-room, 5-star hotel welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and a water park. It's on the beach and also within a 15-minute drive of Tigaki Beach.


Free buffet breakfast is served each morning from 7:30 AM to 10 AM. Relish the international cuisine at Proteas, one of 4 onsite restaurants, which serves dinner, or enjoy the pool views at Taverna. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.


All of Neptune Hotels Resort, Convention Centre & Spa's 569 air-conditioned rooms provide balconies or patios, refrigerators, and coffee makers. Guests can expect free WiFi and wired Internet, along with satellite TV. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.

Property features

Neptune Hotels Resort, Convention Centre & Spa features a full-service spa, 4 outdoor pools, and a free water park. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Other amenities at this beach hotel include an indoor pool, a children's pool, and a fitness center.


  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Neptune Hotels Resort, Convention Centre & Spa

Mastichari Dikaio Kos Kos Island 85302

Hotel Amenities

Hotel Amenities

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Neptune Hotels Resort, Convention Centre & Spa you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 8 bars/lounges. A computer station is located on site and high-speed wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.

  • Dry cleaning/laundry service 
  • Full-service spa 
  • Spa treatment room(s) 
  • Meeting rooms 21 
  • Steam room 
  • Sauna 
  • Multilingual staff 
  • Coffee/tea in common areas 
  • Spa tub 
  • Arcade/game room 
  • Porter/bellhop 
  • Free breakfast 
  • Coffee shop or café 
  • Children's pool 
  • Number of buildings/towers - 37 
  • ATM/banking 
  • Free water park access 
  • Terrace 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Turkish bath/Hammam 
  • Computer station 
  • Luggage storage 
  • Pool umbrellas 
  • Billiards or pool table 
  • Number of outdoor pools - 4 
  • Conference center 
  • Outdoor tennis courts - 4 
  • Snack bar/deli 
  • Year Built 1991 
  • Conference space size (meters) - 1775 
  • Number of meeting rooms - 21 
  • Tennis on site 
  • Waterslide 
  • Express check-in 
  • Indoor pool 
  • Conference space 
  • 24-hour front desk 
  • Express check-out 
  • Total number of rooms - 569 
  • Number of floors - 2 
  • Gift shops or newsstand 
  • Hair salon 
  • Garden 
  • Elevator/lift 
  • Breakfast service 
  • Number of bars/lounges - 8 
  • Number of poolside bars - 2 
  • Fitness facilities 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Water park 
  • Children's club 
  • Number of restaurants - 4 
  • 24-hour business center 
  • Free self parking 
  • Spa services on site 
  • Supervised childcare/activities 
  • Wedding services 

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pools  
  • Indoor pool  
  • Children's pool  
  • Waterslide  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Snack bar/deli  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

Neptune Hotels Resort, Convention Centre & Spa offers 569 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Kos hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

  • Free cribs/infant beds 
  • Balcony or patio 
  • Free toiletries 
  • Desk 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Slippers 
  • Satellite TV service 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Hair dryer 
  • In-room safe 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.

Proteas - Overlooking the ocean and pool, this fine-dining restaurant specializes in international cuisine and serves dinner only. Open select days.

Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner.

Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner.

Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scooter/moped rentals nearby 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach volleyball on site 
  • Fitness classes on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Miniature golf on site 
  • Hiking/biking trails on site 
  • Mountain biking on site 
  • Pilates classes on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Sailing on site 
  • Snorkeling on site 

Spa Services

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 
  • Sauna in spa 
  • Minimum age to access spa is 16 
  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Detoxification wrap 
  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time ends at 2 AM

Check-in time starts at 2 PM


Check-out time is noon

Payment types


  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Debit cards not accepted

Hotel Registry Number - 1143K015A0333100

Only service animals are allowed

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: EUR 50,00
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Neptune Convention Centre
  • Neptune Convention Centre Kos
  • Neptune Hotels Resort
  • Neptune Hotels Resort Convention
  • Neptune Hotels Resort Convention Centre
  • Neptune Hotels Resort Convention Centre Kos
  • Neptune Hotels Convention Centre Kos
  • Neptune Hotels Convention Centre

We should mention

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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