Skip to main content
Beginning of main content

Park Plaza Kolkata Ballygunge

4.5 out of 5.0

Recent guest reviews

It was my first stay at Park Plaza Kolkata and that too for five days... It is a nice property with good restro and bar. The rooms are neat and clean with good sleep quality.. The breakfast and dinner buffet is also good and food is tasty (you don't have much options nearby) .But the room service is little lethargic, have to remind them that you requested something a while ago same goes for the reception staff, at the reception I had to wait for 5 minutes for someone to address me even though one of the guys was standing idle...

Stayed 2 Nights in June at this property. Was hosted very well by the quiet operations team. Food in the breakfast restaurant was top class. Chirantan (Duty Manager) was exceptionally good , so were others --- Mir, Ayan , Sanjay at B/Fast ..Chef Jayanta..Ram , Manik Das & Faizul at House Keeping...Tanmoy at the Breakfast Restaurant ..Sudipto , Anindya , Debashish at Front Office, Mohammed at Front Office, Romika the hostess at breakfast & Debabrata the smiling bell desk boy...all were great & good in their respective area. The Corner room was spacious & quiet. All in all very satisafactory experience. Cheers

We the batchmates of 1979 pass out from Patha Bhavan School Kolkata decided to have a get together so we were searching for a place, finally we decided to go to Park Plaza Hotel Kolkata. First we went to their lounge bar, it's really a fantastic experience , the ambience, food & impeccable service is out of the world. After having drinks & snacks we went to the Coffee Shop for dinner. Food was excellent & the Executive Chef of the hotel Mr Jayanta Banerjee is a gem of a person, he offered us a complimentary cake on his behalf . Thanks all the staff member & the Executive Chef on behalf of our friends. We highly recommend this hotel for any occasion.

I have stayed in so many 3-5 stars Hotels but staying at this hotel is one of the worse service I have ever faced. what they wants is only money. tasteless foods with very high price , lazy staffs, delay in service. I will never recommend any one to stay here,

Comfort, Food & Spacious Room and Value for money you get here at Park Plaza Hotel. The Entire Staff of the Hotel is very courteous and Very Helpful. The rooms are very clean and very spacious. The Food at the Coffee Shop is really very delicious. Must try once and you will love the place.

From June 24-26, 2017, I stayed in Kolkata in India at the Park Plaza Hotel. I had gone to print my books at the CDC printing plant in Kolkata, which is a very large printing house equipped with state-of-the-art machines. My stay was very pleasant in this lux hotel where the agents supported by their reponsables are very nice.

Me and my friend stayed in this hotel to attend a marriage of my colleague. I find hotel with very good services. Chefs of hotel can prepare or mold recipe as per your taste. Rooms having one point control and can be controlled electronically.

The service of this hotel is one of the worst ever. It is unimaginable that the restaurant is serving semi cooked food. The pancakes are soggy, the dosa is also half cooked and what is more shocking is the negligence the people have. Even after complaining and asking for new dishes, we had to wait a good half an hour and yet the dishes were not there. This is not an event that just happened once. Every time I have visited this place the same thing happened and the restaurant manager is ready with a very unprofessional answer of serving it in the room. If we were to have breakfast in the room then we would not have went down in the restaurant the first place. Now coming to the staff itself. Very very scantly trained in how to manage guests in the restaurant. Instead of being of service and promptly asking the guests of what they need, one will see them standing. We always have to call them every time whether it be for a napkin or a plate, which I believe should be done automatically by them being in such a reputed hotel.

Poor service - both at the reception and in the room. I had booked the hotel for my mother and brother to stay for couple of nights which has been a disappointing experience. Inspite of consciously finishing the checkout formalities the night before, they were hassled during the check out process early morning. The reason we finished the check out formalities the night before was a seamless checkout due to an early morning flight. As a result of this the pre-booked taxi to the airport had gone and it was not a good situation. The hotel didnt have any taxi either to help them which is frustrating.

It was my 3rd time visit to kolkata. i did a big mistake of choosing park plaza. they charged net of around 8200+ for nothing...Hotels gangways, carpets were dirty. not gives star hotel feel. simple room. but breakfast was pathetic. on 8th June morning they served fish in buffey...and it was totally rotten. One more clever guest able to find out that was same fish served previous day night..when we asked the answer. Tea smelled bad..they named it as "Masala tea" with slice of bread..we all had to finish breakfast.. asked for some whole fruits in the evening..they said it was chargeable.. Raised all complaint to one manager lady over phone. he assured for call back; but no call.. Overall for 8000+ nothing i got apart from usual bed and pillow. Never recommend to anybody. Mob : 7898916367

17th Garcha 1st Lane Kolkata West Bengal

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Ballygunge, Park Plaza Kolkata Ballygunge is within a mile (2 km) of sights such as Deshapriya Park and Quest Mall. This 92-room, 4.5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool. Also nearby are Victoria Memorial and Rabindra Sarobar Stadium.


Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 10:30 AM. There are ample dining options with 3 onsite restaurants, including K19, which specializes in local and international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.


All of Park Plaza Kolkata Ballygunge's 92 air-conditioned rooms provide sofa beds, minibars, and coffee makers. Guests can expect 42-inch LED TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free newspapers, free bottled water, and laptop-compatible safes are other standard amenities.

Property features

Park Plaza Kolkata Ballygunge features a full-service spa, a nightclub, and an outdoor pool. Parking is INR 0.00 per stay (INR 0 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for INR 1900 per vehicle one-way. Staff members are on hand to provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour health club, a spa tub, and a rooftop terrace.

Room options

Premier Room

King 1 | Sleeps 3

Executive Suite, with AC

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 766 reviews