Very unfriendly staff compared to any places I have been in Phuket/Bangkok/Thailand. English is not so good relatively, reception not so polite and cold. The hotel is full of group tourist. Breakfast is absolutely disguisting and foul. Room is far from the reception, gym and breakfast. It was a very rainy day and not very easily accessible. Good at least reasonable price room service thai food on its average.
NH Boat Lagoon Phuket Resort places you next to Boat Lagoon Marina and within 2 miles (3 km) of Royal Phuket Marina. This 271-room, 5-star hotel has a marina, a full-service spa, and a restaurant.
This hotel serves as home to a restaurant, which has pool views and specializes in Thai cuisine, along with a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and first-run movies. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Refrigerators, minibars, and electric kettles are other standard amenities.
Guests of NH Boat Lagoon Phuket Resort have access to a marina, a full-service spa, and an outdoor pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 1000 per vehicle one-way. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a children's pool, a gym, and free WiFi in public areas.
Very unfriendly staff compared to any places I have been in Phuket/Bangkok/Thailand. English is not so good relatively, reception not so polite and cold. The hotel is full of group tourist. Breakfast is absolutely disguisting and foul. Room is far from the reception, gym and breakfast. It was a very rainy day and not very easily accessible. Good at least reasonable price room service thai food on its average.
Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We will working harder to fix the issue you experience. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team