I had to deal with a mix up the previous week but the manager took care of it. They are always friendly and the rooms are great 👍!
The room was falling apart. Many of the lightbulbs were removed along with the door to the bathroom. There was no smoke detector and bare wires were exposed
Pool was green so no pool available. No breakfast or coffee served either when listing says you get breakfast included. Sheets completely stained and whole room just felt dirty and had a bad odor.
Hotel is ok. Stairway in the back must be where people smoke cigarettes which is not a pleasant smell. Staff is friendly and nice.
This property is “tired” security doors lock assemblies are missing, light and fan did not work in bathroom. Overall cleanliness was terrible. I’ll not stay here again.
We went through 3 rooms before we found a room decent enough to stay in. The rooms smelled horrible. The first 2 rooms looked ransacked. I will never ever stay in another Sleep Inn due to this experience.
This is an older hotel that has been updated. It was clean. The beds were comfortable. Room was small. Not many TV channels. Breakfast was okay. (eggs, waffles, biscuits and gravy exc.) It was a good hotel for an overnight stay
I really enjoyed my stay!! All of the staff were super kind and friendly from check in to check out. The room was very neat and clean.The breakfast was hot and delicious!! Quiet location and close to many restaurants. I would definitely stay again!
The staff was very helpful, the decor up to date, the breakfast particularly good. Would stay here again. Good value.
This is a deceiving property... Doesn't look like much from the outside - very plain and unassuming- but then you get inside and it is beautiful, clean and very up-to-date. The room are small yet spacious with all the modern conveniences and more... I highly recommend this property to all...
Reserved a room for the night while traveling. Check in was easy and rooms that said they were recently renovated were very nice. Enjoyed a hot breakfast in the morning and we were on our way. Would definitely stay again if we travel in the area.
Hotel was very easy to get to from the interstate. The room was cozy. Service was good. Breakfast options were plentiful. Would stay there again.
The staff was very polite and kind. The room was comfortable and clean except the bathroom could have used a little more elbow power in the shower. For the money it was a good stay with a good breakfast bar. We would stay again.
Great place to stay. rooms clean and close to knoxville
I like it since it is way above my expectation. It does not have a expensive lobby, but good enough for small group meeting. Staffs are excellent.
The front desk staff was very pleasant and efficient. The room had everything and more than we needed. It was clean and had a large desk with a comfortable desk chair and comfortable beds. The continental breakfast was very adequate. Good stay and we'd book there again while traveling. The only fault I found was that the book on places to eat was not updated ... we wanted Outback but didn't know it was there since it wasn't listed in the guest book. They also missed an O'Charleys and a few others ... only listed Applebees and some local restaurants.
The staff was very friendly and helpful. The room was nicely updated, clean and comfortable. The location was convenient and close to good restaurants. Nice place for an overnight.
Rodeway Inn is located 1.2 mi (2 km) from Knoxville Expo Center and within a 10-minute drive of University of Tennessee. This 53-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.
Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also available.
At Rodeway Inn, guests have access to free WiFi in public areas, coffee in a common area, and express check-out. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, a TV in a common area, and an ATM.
I had to deal with a mix up the previous week but the manager took care of it. They are always friendly and the rooms are great 👍!
The room was falling apart. Many of the lightbulbs were removed along with the door to the bathroom. There was no smoke detector and bare wires were exposed
Pool was green so no pool available. No breakfast or coffee served either when listing says you get breakfast included. Sheets completely stained and whole room just felt dirty and had a bad odor.
Hotel is ok. Stairway in the back must be where people smoke cigarettes which is not a pleasant smell. Staff is friendly and nice.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
This property is “tired” security doors lock assemblies are missing, light and fan did not work in bathroom. Overall cleanliness was terrible. I’ll not stay here again.
We appreciate your feedback, and take your comments and suggestions seriously. The compliments are something we take great pride in and we work very hard to ensure the quality of service meets not only our standards but yours as well. I will pass along the compliments to our GM, Pooja as I know she will appreciate it as well....We look forward to the opportunity to serve your future travel needs. Best regards
We appreciate your feedback, and take your comments and suggestions seriously. The compliments are something we take great pride in and we work very hard to ensure the quality of service meets not only our standards but yours as well. I will pass along the compliments to our GM, Pooja as I know she will appreciate it as well....We look forward to the opportunity to serve your future travel needs. Best regards
We went through 3 rooms before we found a room decent enough to stay in. The rooms smelled horrible. The first 2 rooms looked ransacked. I will never ever stay in another Sleep Inn due to this experience.
Thank you for sharing feedback on your recent stay with us. We take a lot of pride in our guests being satisfied and I apologize that we were unable to meet that expectation. I am working with our Team Members to prevent this from happening in the future. I hope that if your travels bring you back to the area, you will consider staying with us again.
This is an older hotel that has been updated. It was clean. The beds were comfortable. Room was small. Not many TV channels. Breakfast was okay. (eggs, waffles, biscuits and gravy exc.) It was a good hotel for an overnight stay
Thank you for taking the time to write a review. We are happy you chose us. We hope you will stay with us again!
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.