MIRA Hotel Schloss Rosenegg4.0 out of 5.0
Recent guest reviews
4 stars hotel? I don't think so...maybe 1 or 2 stars could be. Hotel rooms looks like they were built 30 years ago, dinners is like from cantine. The only good thing on this hotel is that hotel is close to skibus and the stuff is kind and speaks 4 languages.
Very spacey family room which is great. But tired and with Wall to wall carpet. (Yuk). Went to spa both days which is great. Ok breakfast. Had dinner one night which none of us liked actually. And this is rare from 4 people.
Just retuned after a February half-term visit to Fieberbrunn which was booked through Crystal in the UK. It was our second visit to Fieberbrunn but first time to this hotel. Upon arrival, we were given our room cards and I couldn't fail to notice that we had originally been allocated two superior rooms next to each other but as we arrived towards the end of the day, one of rooms had been reallocated to another guest as the original number had been crossed out and replaced with a room 3 floors away from our teenage children. In the end, it didn't really matter but the receptionist made no effort to rectify the problem and no apology or explanation was given. The room we ended up with (232) was nice and spacious with a table in the turret which was good for family card games. The room was clean but the decor was very tired; crack in sink and lots of old filler around the bath and terracotta tiles from floor to ceiling. We didn't find the waiting staff all that helpful and some were grumpy (apart from one who was very helpful) and at times felt we were in an episode of Fawlty Towers. The food portions were huge; you won't go hungry in this hotel but the combinations of foods was sometimes a bit odd eg pasta filled with pears and beef in a citrus sauce. Breakfast was fine with a good selection of cereal, cooked breakfast, breads and a continental spread (no croissants though). Another odd combination on offer when we returned from skiing, was cake and soup! The cakes offered were what was left over from breakfast or puddings from the previous evening. As soon as we sat down with some cake, the waiters are very quick to come and ask if we wanted to buy a drink. It would have been nice to have had a free cup of tea but instead we had to pay for this. Timings are very prompt in this hotel. Cake & soup is whisked away at 4.30 so don't expect anything at 4.35 as it will able be cleared up by then. The pool was OK, but the smallpool with the jets wasn't very warm so we didn't stay in for long. The sauna and steam room are traditionally Austrian, so don't expect to keep your swimmers on in here. There is a large room with an open fire which is a nice place to relax and read a book or play cards. There is also a pool table in this room. You are generally left in peace here. Watch out for 'Peter Pan' who we think was in charge of the children's clubs. He loiters in the common areas and as soon as you make eye contact, he is over like a shot asking lots of questions about your family. He is the keen to sell you lottery tickets which we found a bit annoying. I won't be returning to this hotel and certainly wouldn't give it 4 stars. Last year we stayed in the Austrian Trend hotel which was much better all round and right on the edge of the piste. At the end of the day, you get what you pay for. The skiing in Fieberbrunn is excellent the the with Tirol S lift over to Salbach and Hinterglemm, the ski area is extensive and not too busy. We caught the free bus from a stop next to the Spar supermarket. The buses went regularly so this was easy. One day, we skied over to Leogang and caught a free ski bus back to Fieberbrunn at the end of the day which took about 35 minutes along the valley. We hired our skies and boots from S4, a shop next to the lift station which we booked in advance from Snowbrainer.com. We rented a locker (for 4 sets of skis and boots) for the week for €40 for 6 days but there was a locker room in the hotel so this was unnecessary but nice not to have to catch a bus at the end of the day carrying skis.
Stayed for a week ski holiday. Large family room with balcony and good views. Clean and comfortable. Stayed HB. Breakfast was good and cakes and soup available when returning from day on the slopes. Evening meal was OK. Minutes from ski bus and short ride to slopes. Pool area was good, had gym and sauna area. Overall a good stay.
We had a lovely time at this hotel. Our bedroom was enormous with a seating area in the corner. You get the ski us outside the Spar supermarket which is a three minute walk away. The journey to the lifts takes about five to ten minutes. There is plenty of good skiing in Fieberbrunn, but we also skied over to Saalbach/Hinterglemm on most days. Be careful though as the last lift back to Fieberbrunn is at 3.30. We missed it and the lift guys told us to ski down to the middle station where we waited for a minibus to take us back to Fieberbrunn. There were about 30 of us and we had to wait while the taxi went to the village and came back. It cost us 5€ each. Not sure how long the taxi keeps coming though and the guys at the middle station lift all went home. Two of our party didn't make it in time to take this option and ended up with a 90€ taxi bill from Saalbach. My advice is DONT MISS THE LIFT! The Fieberbrunn runs lost the sun in the afternoon (January) so we stayed in Saalbach until about three (making sure we were very close to the linking lift!! The hotel Schloss Rosenegg has a lovely bar and a big room with an open fire where we were served by the lovely Salvatore. We found all the staff really nice.Breakfast is buffet and the usual cold meats, cheeses, plus hot choices. Our party had mixed views on the evening menu. The hotel is really quirky, but we really liked it.
I Have been staying at the hotel for five days with my girlfriend. We really enjoyed our stay: the hotel is an ancient castle , an example of tyrolese traditional desing , it looks like a fairytale one. The staff is very well trained to satisfy customer's requests. We skied al day long and every evening we had dinner at hotel's restaurant: here you can find true Austrian dishes like gulasch and baked trouts. The service in the restaurant is also excellent like the food. Tank you Mira hotel, we will see again in the future.
Hotel is deep in history, the former castle has plenty of old things on display. Hotel is spread over 3 (perhaps 4) buildings. It's a bit tricky to carry your heavy suitcases to your room; you will need an in-house GPS. We arrived around midday, but the room was not ready until 3pm. It becomes strange when you find out the hotel was only half full. The upgraded room is spacious, Austrian twin plus sofa bed; and clean. We used the whirlpool/swimming pool one day; but disappointed the whirlpool water is below body temperature (so it is not a hot tub), a glorified cool bath tub that is not helping those tired muscles. There are plenty of sunbeds, but no sun to bathe in. Restaurant is below par. For breakfast, you don't always know if you will be eating in the downstairs or the upstairs section. Selection is reasonable, but quality is only average. Dinner generally has a choice of 3 mains (2 meat and 1 veggie) and you choose it on the evening before (you will be reminded several times), but please take note it is an Italian dinner. If you are hoping for Austrian food, you will be disappointed. In terms of quality, average will be a generous score. Service at restaurant will need some serious improving. It is customary to have at least two waiting staffs asking us for drinks and often you don't get what you ask for. Your pasta dish will be served while you are half way through your starter. Some waiting staffs are clearly more experienced than others and good luck for getting them for your stay. If you speaks Italian, it will be very useful. Parts of the restaurant is in the former guardhouse (turrets); bring a coat, you will need it. The bar is okay. But your schnapps will not be served in a frozen glass, as one Austrian told me how it should be done. It is worth a mention the "Peter Pan", activities for the kids. But they do try hard to get the grown ups to take part in bingo and buy some popcorns.
The hotel itself is really picturesque with unique rooms in the older parts of the facility. Significant work is needed to update and renovate common areas. Wait staff is overwhelmed and can barely keep up with serving meals. Main courses served to groups are bland, not hot, or late in arriving. Management clearly knows they have issues and make many apologies, but that doesn't make up for a less than satisfactory stay.
Most staff except one are good and helpful. A waiter called Paolo was not the most helpful. I am an English-speaker and he seemed rather displeased to serve me, muttering words under his breath in German and Italian. I found that quite unpleasant indeed. In fact, I noticed occasions when other tables spoke English and he would reply in German in a most unenthusiastic way, but when the same guests replied in German it was noticeable that his German was not good enough. Later I have noticed he often got drinks and dishes wrong to many tables, needing other waiting staff to rescue him. Perhaps the management should review his attitude and performance. The restaurant served Italian food, which was strange because the hotel's setting is medieval Austria. The quality of Italian food was ok rather than fantastic, and did not quite justify as food from a 4-star hotel. Breakfast time was very busy in the Breakfast Room because it had not enough tables, which clearly had upset and disappointed some guests. Hotel (and it is a 4 star) should not expect guests to share a table. The swimming pool was big but quite cool. The rooms are kept very clean. The location of the hotel was very good for the buses. Alessandro who was seconded from "Peter Pan" was always pleasant and enthusiastic. Bar service was generally good, but sometimes no one was at the bar.
Great management trying to please. Sets you back in the 1970´s. Definitely not a 4 Star. Rooms outside the castle are large but 70´s style. The rooms in the castle have at least the history but are still old fashioned. Breakfast rather poor.
Located within 2 miles (3 km) of Fieberbrunn Cable Car, MIRA Hotel Schloss Rosenegg places you within a few miles (5 km) of Buchsteinwand Cable Car. This 125-room, 4-star hotel has 2 restaurants, a full-service spa, and an indoor pool. On a river, the hotel is also within a 15-minute drive of Hochfilzen Biathlon Stadium and Panorama Badewelt.
Free buffet breakfast is included with your stay and is served from 7:30 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Quench your thirst with a drink at the bar/lounge.
The 125 rooms are air-conditioned and have safes. For entertainment, guests can expect to find TVs. Hair dryers are also included.
Guests of MIRA Hotel Schloss Rosenegg enjoy a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 6 per day, and there's also a free ski shuttle. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this ski hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 370 reviews