Lapland Hotel Akashotelli3.0 out of 5.0
Recent guest reviews
Staying in a log cabin a ten-minute walk away, our tour operator used this hotel as our focal point. While I can't comment on all the facilities, we were only there for our evening meal. The food, while serving a fair number of people, was mediocre but there was a good choice to be had. The staff were accommodating, but overall, the hotel will always be a part of our beautiful memories of our break to Finland.
We had a cabin package deal in January 2018 (-15 to -32c). Our cabin was idealic, situated in Akaslompolo near the Lake, amenities such as Destination Lapland, Snow Suit, Boots & Sport Hire, a Couple of Bars, Lots Restaurants, Ski Bus Stops, Gift Shop, Taxis and a large (pricey) Supermarket. We did lots of snow shoeing through trails in the forests to cozy magical log cabin cafes. We also did husky and snow shoe sarfari and ice hotel visit which is highly recommended. You can buy a walking map anywhere. The cabin we had was 1 bedroom with upstairs twin on mezzanine. Fully catered kitchen including microwave&dishwasher. TV, Radio/Cd, DVD Player. Only 1 english speaking channel on tv though. Sauna next to bathroom. Floor heating kept us cosy. Lots excursions to keep you busy. Ingham's service and Reps were excellent, personnel on excursions also. We were delivered and collected to/at our Cabin door! Reps Very attentive and friendly. Top food etc money saving tips if you are on a budget or dont want to waste stuff; bring packaged food like porridge oats, cuppa soups, spices, tins fish, packet rice, noodles, spices, bread mix, popcorn, cake mix, cocoa, tea, coffee. (Food Bags, tea towel, wash liquid, wipes, hand soaps not provided). Supermarket: Check the freezer & clearance section at the supermarket first! Typical prices eating out; coffee&cake 7 euros, main meals 14 euros and up. Alcoholic Drinks 8 euros and up unless you find a happy hour.
We stayed two nights in a lovely log cabin. Cabin was cozy and great for two. It had a nice fireplace and an awesome sauna as well. The staff was super polite and everything was taken care of. Breakfast was delicious. The only negative thing was the high price of late check out. It costs 25 euros per 2 hours which is overpriced in our opinion. Late check out should be free of charge since the cabin is already quite pricey.
Visited for a week as a family over Christmas 2017. Based on the location and setting of this hotel, I would give 5 stars, and based on the log cabins I would give 4 stars, however I can’t give our overall stay more than a poor review, based on the facilities, food, and overall atmosphere. We booked through Inghams, and were told in advance that all dietary requirements would be met (veggies and vegans in our group). However, the buffet options for these dietary requirements were extremely disappointing and nothing was labelled. I actually accidentally ate part of a pizza slice which had ham hiding underneath the cheese which, as a vegetarian of nearly 20 years, made me feel repulsed. Even for those with no dietary requirements, the buffet food was unimaginative and fairly tasteless. On Christmas Day, the “gala dinner” was very disappointing - the same old buffet food (chips, chicken nuggets, carrot and swede mash), there was no veggie alternative and even worse, the green vegetables were mixed with ham. We politely asked one of the inghams reps to supply some vegetarian vegetables, to which she kind of shrugged and walked off. She eventually came back with a bowl of veg which had the ham picked out of it and still had pieces of meat in it, which we were appalled by. We complained again, and the kitchen made us a fried version of the carrot mash, with cheese on the side. They did their best but this does not cater for a vegan guest! Overall very disappointing to have to complain multiple times on Christmas Day, just to get a basic meal. Furthermore, the gala dinner was basically a butlins style event, very cringing. I suppose this suits some guests but we unfortunately were placed right on the dancefloor on a rickety folding table, right in the midst of the kids entertainment. Overall so disappointing. Furthermore, my parents’ hotel room was unsatisfactory, they moved rooms and the replacement one had a broken thermostat. There is an overall lack of general areas to relax or sit with a drink in the hotel, and the whole place looks a little tired, like the interiors could do with an update. On one night we were forced to leave the hotel bar due to extreme antisocial behaviour of another guest, which the hotel staff refused to intervene. On another occasion I was physically pushed away from our table at dinner by one of the catering staff. Such a shame when the hotel is in an amazing setting, but I certainly wouldn’t return. Would only recommend staying here if you are looking for a cheap Butlins-style Christmas experience.
My husband and I have just stayed in a log cabin with half board eating at this Hotel. The food was fantastic it was always hot and plenty of choice, will be revisiting in December with the family for Christmas.
We stayed here from 17-20th December. Had a 1 bedroom superior apartment. Clean and comfortable with a dryer just inside the door to hang wet snow suits after playing in the snow. Kitchenette had utensils to make tea/coffee, also fridge. Went to supermarket to get drinks, as very pricey in hotel. Plenty of sleighs for the little ones. Food could have been better. Not much choice and only usually warm, though we didn't go hungry. Take plenty of snacks for the little ones. We had an action packed 3 days. As well as the tasters in the price we done a snowmobile ride and husky ride, the grandchildren loved it, so did the adults. Its quite expensive, but you probably will only do it the once. Last night had a meal in a different hotel, then Thomson reps did a panto (Aladdin), party dances and fireworks to end the evening. Even saw the northern lights on our first evening, better on the frozen lake. The grandchildren loved seeing Father Christmas and took their lists with them. He must have been impressed as they got everything they asked for and more besides.
We stayed in Akas cabins, walking into the cabin we were disappointed. Very tired looking, very poor standard. We arrived early evening, after getting up at 3am to travel to the airport we just wanted to have a drink, but there wasn't a welcome pack, we had to go to the supermarket to purchase tea, milk, matches. We were half board so I did expect there to be at least something to make a drink with. On speaking to the rep was told 'Oh no only if the previous guest leaves anything' So hopefully the people that stayed in our cabin made use of the tea, sugar and matches we left. The cabin was very tired looking, wires hanging from sockets that seemed to have been added at a later date. 2 hangers in the cupboard, we lived out of our suitcases for the week as the cupboard in the lobby was freezing, we went skiing for the week, nowhere to dry ski kit, had to hang in the room to dry. The food in the hotel was very uninteresting and barely warm, we skipped breakfast and went into the restaurant when we got back from skiing for a drink and cake then went out for an evening meal. Skiing was very good, quite a few lifts closed due to the wind. This didn't spoil our skiing. We saw the northern lights on three nights that we went out to see them which was awesome. Ice hotel amazing, we also went on an evening snow shoe hike which was good. This was our 5th visit to Finland and our first that we have been disappointed with food and accommodation.
Stayed here and loved it. Starting with Katja and Miko the reception people, they were very well behaved. As our cabin was being cleaned up Miko made coffee for us and gave my boy cookies. Thank you. Regarding cabin - it was Clean, comfortable and had everything we would need as a family. The Sauna was great. Every crockery needed was there. A drier was provided too ( very effective in drying up any cloth as they get wet in snow). The cabin had micro-oven & dishwasher too. The breakfast was included in the price. It was in a different building few minutes walk away. Breakfast was good and in abundance. Every attendant there were well behaved. Bus from Kittilä airport directly comes to this hotel. 15 € per adult and half priced for young travellers . Comfortable journey..55 km and took 45 minutes approx( While returning we took cab it took 120 €). We loved everything. Would recommend to other travellers.
We stayed here from Christmas eve to New years eve on our Christmas 7 day break. Staff were friendly and helpful, same as the reps. I would say that elements of the hotel are a 2 star to a 3 star as tge resort is tired and needs some love. We had room 111 but swapped to 150 kindly sorted by our Inghams rep due to it being located next to the main door providing us with smokers nipping out, clubbers, drunks and children banging the doors too the early hours of the morning. We managed 2 days tgen swapped to a quiet room. Still tired but more importantly quiet. The beds dont look much, very thin and reminded me of camping but to be fair they were comfy. The cleaning staff did a great job and were quick and efficient. Tge swimming pool and sauna again was tired with cracked and chipped tiles and some rust. But it served its purpose apart from a few degrees on the thermostat wouldn't of hurt. The gym was very well equipped and the workout choice was fine, very clean. The food is where the Akas loses points, although edible most meals were not hot and overcooked chips most nights led us to outside restaurant's which was a shame as the bar food was lovely. Christmas dinner was a let down however, roasted potatoes which weren't roasted, meat which was reformed, cicken nugggets and a distinct lack of Veg made us leave early unfortunately. It would of been great to have a traditional dinner but alas not at the Akas. Overall this hotel has the making of something good, the ability to generate good food but miss the mark, great staff? Good facilities and rooms that need love and care. Free tea and coffee i would expected but only in your room or at service. Basic tea and coffee should be free with specialities costing a premium. I was also annoyed one evening when we got back from a trip, i asked for a pizza to warm us up at a cost of 13.50 € to be told no cooking now, fair enough i thought but 10 mins later pizza came out at 4.90 € a slice meaning a total cost of 19.60 € for a pizza. 🤔. It may seem doom and gloom but it is a nice place or could be, its location is ideal with very good access to cross country sking and the Y1 snow resort. Many thanks team, you entertained us for a week
We had the New Year’s Eve gala banquet which was a little disappointing given the title. A nice meal but not great, especially given the price. However, the staff were very friendly and helpful though.
- Free buffet breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
Located 1.4 mi (2.2 km) from Kellokas Visitor Centre, Lapland Hotel Akashotelli is within a 15-minute drive of Yllas Ski Resort. This 3-star hotel has 157 guestrooms and offers conveniences like free breakfast, ski-in/ski-out access, and an indoor pool. Art museum Einari Junttila is 30.5 mi (49.2 km) from the hotel, which is in the mountains.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at Äkäshotelli, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service.
Lapland Hotel Akashotelli's 157 rooms provide desks. Guests can expect WiFi and TVs with satellite channels. Hair dryers are also included.
Lapland Hotel Akashotelli features ski-in/ski-out access, a nightclub, and an indoor pool. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for EUR 15.10 per person one way. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Other amenities at this ski hotel include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 290 reviews