Skip to main content
Beginning of main content

Best Western Kitchener-Waterloo

2.5 out of 5.0

Recent guest reviews

We stayed overnight at the Best Western Kitchener on our way to the airport to fly back home after the Christmas holidays. It is close to the airport, which was key for our early morning departure. The bed was extra comfy and the service was great. The couch in the room was a little dated but overall we were very happy with the comfort of our room. We could not take advantage of the breakfast, but only because of our schedule. We would certainly stay here again.

This is a very nice place to stay - Clean - Comfortable - Nice Light Breakfast - Accommodating - Staff was very helpful recommending place to eat. - As I checked in very late at night the front counter person was great friendly and helpfull

We went to Kitchener for a curling event and needed a nice and comfortable hotel for the boys. We found it at the Best Western. The rooms were clean and the beds were comfortable. The staff from check-in to the cleaning ladies to check-out were very friendly and helpful . The hot and cold breakfast was very good. Over all I would come back and also recommend this hotel to anyone visiting Kitchener

Well priced, good location, great breakfast, clean, quiet, friendly staff... one of my preferred Best Westerns. Apparently I need to be long winded to submit this... "Do. Or do not. There is no Try" - Yoda "Be the change you want to see in the world" - Ghandi "COOOOKIIIIEEESSSS!" - Cookie Monster There... that should do it.

Always enjoy this clean and comfortable hotel.The staff has always been helpful and the breakfast is well appointed. It is easy to get around Kitchener from here. It is also just down the road from the Fork and Cork Grill which is a wonderful place to eat.

Fantastic hotel! Services were wonderful. Hotel was clean, room was spacious. Staff were friendly and helpful. Sales Manager, Lara Borody, went out of her way to ensure our stay was great. She was kind, courteous and accomodating.

The sitting area next to the front entrance is dirty and can say not vacuumed. There were things under the chairs and sofa for days. Our room was not vacuumed well as there were crumbs under the bed skirt and the bathroom floor was never washed could tell with what was on the floor. We actually had to ask at 3:30in the afternoon when our room would be cleaned...and the hotel was not that busy, and people checking in could go to their rooms......not great! Watch out for weekends for the hockey teams come in! We will say the breakfast was good and the staff were friendly. You are close to the highway, eating areas, and Fairview Mall. We are dedicated visitors to Best Western hotels and this one is the poorest we have been in. Will find another next time.

I stayed one night with free hot breakfast in the morning. The hot breakfast was good for what you paid which was free. There was nothing lacking at the hotel. Clean and quite. Good location. No complaints.

The hotel is located across the street f4rom a well known very good steak house. A major mall is close by. Walkable if necessary. However this is a major road area. For the proximity to major roads, the hotel was very quiet. The complimentary breakfast was one of the best we have had for hot or cold items.

For the price you pay these rooms are more than adequate. The Wi-Fi was excellent. The breakfast could have been better but you get what you pay for. The staff at check-in and check-out were very polite. They were able to accommodate my late check-out request.

2899 King St E Kitchener ON

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Best Western Kitchener-Waterloo places you within a short walk of Fairview Park and within a mile (2 km) of Chicopee Tube Park. This 97-room hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi. It's in central Kitchener and also close to Chicopee Ski and Summer Resort and Rockway Golf Course.


Start your day off right with a free hot/cold buffet breakfast offered each morning. For a nice break, mingle with other guests at the free manager's reception.


Best Western Kitchener-Waterloo's 97 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.

Property features

Guests staying at Best Western Kitchener-Waterloo enjoy a 24-hour fitness center, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

King 1 | Sleeps 3

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 322 reviews