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Grand Port Royal Hotel Marina & Spa

3.5 out of 5.0

Grand Port Royal Hotel Marina & Spa

3.5 out of 5.0

Recent guest reviews

It's a relic of an era, which is cool, but it's an older beater and a shithole, that could benefit from some major trash pickup, maybe a power-wash. I'm glad it's there for nostalgia reasons. It should be blown up.

This property seemed to be decent from the pictures posted but I experienced something totally different in the very short time I was there. I will not go back to this place. The staff's attitude and room that I was placed in, is just terrible. I could not sleep in the room because it was just infested with mosquitoes. The room is located in an area which seemed like I was walking into a dungeon and it smell like sewer in the hallway. Whoever works at the front desk seem to have an attitude. The manager is never there and no one seem to like answering the phone. Customer service is not their forte.

I didnt like that the room did not come with a refridgerator and its hard to name of the hotel when arrivingat night.

The hotel was okay, nothing to get excited about. The food on the other hand was very disappointing. While it wasn't a bad stay I'll look elsewhere in the future.

It is very convenient right behind the airport . The rooms are big and light . It's not a bad stay compared to a lot of other hotels in Jamaica . The food here is very expensive and not great . And the towels are not clean, or not washed clean .

Friendly helpful staff, good Jamaican breakfast included, view of the port and quiet surroundings

Well its a good hotel..but the food was scarce..cant find nothing good to eat..prices too high..no breakfast...and they need to fix the ac..otherwise it was a good stay...i will go back

quiet, clean and staff are friendly. I'll definitely stay there again.

Nice quiet hotel. Don’t buy food from them. Prices too high. Go get food from town beside it. Cook shops

There were lizards in the room the shower was not comfortable bed was hard

The hotel was a great experience for me and my family. It isnt a five-star hotel but the service and staff where great. It gives you a side of Jamaica that is not fully discovered

We will not be back. The pictures online are completely different then in person. We had to ask for wash rags everyday. I had to bathe my 1 year old in the sink because the spout wasn’t working. The food was the same everyday. WiFi didn’t work in the room. The “beach” water was disgusting! Overall our stay was terrible. We will not be back.

Attendant gave room no cable or phone working barely slept better room next day. Staff bar great service👍 Enjoyed buffet and bar good drinks and fish sandwich. Even though rough start will return. Nice view of port.

No telephone communication...... No internet....... No hot water.......

THE HOTEL IS OLD AND NEED UPDATING.THE LOCATION IS GOOD BUT THE FACILITY NEED A LOT OF IMPROVIEMENT.

This hotel is so quiet you would think that you are the only one there the hotel staff is so warm and inviting started the day off with an island breakfast by the sea end of the evening at the bar with a few drinks overlooking the sea I would highly recommend this hotels to anyone I will be returning for future stays

The place was extremely dirty, bugs, clogged shower! I literally felt unsafe to stay! Spent an additional $650 Just to book another hotel for my stay! Very disappointed all around!!

There was no refrigerator and microwave in the room hotel need to do something about that. Other than that I enjoyed my stay. Staff was great, food was nice, the room price was affordable and clean. I will come back again.

Excellent place, close to historical site.. Great Oceanside viewing..

1 Port Royal Street Kingston Saint Andrew

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Grand Port Royal Hotel Marina & Spa places you within a 10-minute walk of Fort Charles. This 3.5-star hotel has 60 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served each morning from 7:30 AM to 10:30 AM. This hotel is home to a fine-dining restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or make new friends at the free daily manager's reception.


Rooms

Guests can expect to find free WiFi. Pillowtop beds are dressed in Egyptian cotton sheets and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and free toiletries. Other standard amenities include a minibar, a coffee maker, and a desk.


Property features

Guests of Grand Port Royal Hotel Marina & Spa enjoy features like an outdoor pool, free WiFi in public areas, and express check-in. You can take advantage of free parking, along with an airport shuttle for USD 20 per person roundtrip. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. This hotel also has express check-out.

Room options

Standard Room

Full 1 | Sleeps 2

Twin Room, Balcony

Twin 2 | Sleeps 2

Deluxe Suite

King 1 | Sleeps 2

Guest reviews for Grand Port Royal Hotel Marina & Spa

Everyone (27) Family (1)
3
Friends

It's a relic of an era, which is cool, but it's an older beater and a shithole, that could benefit from some major trash pickup, maybe a power-wash. I'm glad it's there for nostalgia reasons. It should be blown up.

By on Jun 23, 2019

1
Everyone

This property seemed to be decent from the pictures posted but I experienced something totally different in the very short time I was there. I will not go back to this place. The staff's attitude and room that I was placed in, is just terrible. I could not sleep in the room because it was just infested with mosquitoes. The room is located in an area which seemed like I was walking into a dungeon and it smell like sewer in the hallway. Whoever works at the front desk seem to have an attitude. The manager is never there and no one seem to like answering the phone. Customer service is not their forte.

By on Apr 30, 2019

Review comment responded on Jun 4, 2019

I am sorry for the inconvience. We wil try our best to improve our services.

3
Families

I didnt like that the room did not come with a refridgerator and its hard to name of the hotel when arrivingat night.

By on Apr 8, 2019

Review comment responded on Jun 4, 2019

Sorry for the inconvience. Will improve.

3
Everyone

The hotel was okay, nothing to get excited about. The food on the other hand was very disappointing. While it wasn't a bad stay I'll look elsewhere in the future.

By on Jan 29, 2019

3
Everyone

By on Jan 29, 2019

4
Everyone

It is very convenient right behind the airport . The rooms are big and light . It's not a bad stay compared to a lot of other hotels in Jamaica . The food here is very expensive and not great . And the towels are not clean, or not washed clean .

By , from Rochester NY on Jan 5, 2019

4
Everyone

Friendly helpful staff, good Jamaican breakfast included, view of the port and quiet surroundings

By on Nov 18, 2018

4
Everyone

Well its a good hotel..but the food was scarce..cant find nothing good to eat..prices too high..no breakfast...and they need to fix the ac..otherwise it was a good stay...i will go back

By , from Florida on Sep 25, 2018

4

quiet and relaxing.

Everyone

quiet, clean and staff are friendly. I'll definitely stay there again.

By on Mar 31, 2018

Review comment responded on Apr 2, 2018

Thanks for choosing this hotel. We are so pleased you enjoyed your stay. We hope to see you again soon.

4

nice quiet hotel

Everyone

Nice quiet hotel. Don’t buy food from them. Prices too high. Go get food from town beside it. Cook shops

By , from baltimore on Mar 13, 2018

Review comment responded on Mar 19, 2018

Thank you for staying and for taking the time to write a review. We do appreciate it!

Grand Port Royal Hotel Marina & Spa

1 Port Royal Street, Kingston, Saint Andrew
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.