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Recent guest reviews

Wet sheets, funky smell, no working outlets. Switched rooms and they didn’t care to stock it and check the conditions of it. Sinks were clogged and that point I was exhausted and checked out at 8am the next day.

Brand new building,friendly staffs,so close to everything such ARMY Base,Fort Hood Airport,mall,stores,restaurants. Most important this hotel PET Friendly. Highly recommend. Mr & Mrs.Ortiz

Staff is very welcoming and friendly.... and that’s a plus when you’re traveling for work and don’t see many people.Clean location would most definitely stay again

I loved my room the view the room was clean the fridge and microwave were pros. Front desk staff was nice and caring love the breakfast to go bags they had set up. But i didn’t like that even after extending my stay with the front desk due to work i had the housekeeping staff opening my door without knocking thank God i had a latch on.... one hour after that incident they can me back knocking on it asking when i was leaving. There needs to be better communicate between the front desk and it’s staff.

The only way to do laundry is by using a credit or debit card. The machine holds $8.00 when washing and an additional $8.00 hold when needing to dry. They do not take cash and the $16.00 hold for just $3.25 total of washing and drying is inconvenient.

It was a nice quiet and friendly location. The staff was phenomenal. They were very accommodating. Will definitely stay there again.

The room was clean and we had plenty of room. There was always someone at the front desk no matter the time of day or night. The staff were always friendly and helpful with whatever we needed.

The property was clean and very spacious. The staff was very friendly and accommodating. The free breakfast was one of the best I seen. The only complaint I have is their pool. The pool was a little cloudy but the tile around the edge of the pool was extremely slippery and dangerous. I brought this to the attention of the front desk and she said she would pass it along. Other than that, it was great

Loved the space in the room and staff was great, pool however was dirty the day we went to swim had lots of bugs and debris in the water including a bandaid.

Loved the breakfast. Lots of variety. Very friendly staff. Clean and comfortable rooms. Everything is updated.

The property was very clean and felt fresh and new. There is a good variety of hot and cold breakfast buffet options. Our kids loved the pool!

Convenient to site of work, restaurants and shops. It also had a nice view to a ranch. I was pleased with my stay.

Very clean, comfortable room and friendly staff The full breakfast was wonderful

Great location, large and roomy! I was there for 5 days, so I observed a lot of things. The staff was exceptional except for a desk clerk who had a difficult time answering a question - not very helpful. The housekeeping wasn't consistent. My carpet was vacuumed once in 5 days (the old string on the carpet trick). My coffee center and toilet paper did not get refilled one day and I had to ask for facial tissues when it ran out. The housekeeper on the 4th day was GREAT! Everything was perfect. Oh, the breakfast is fantastic - and the breakfast area employee was helpful keeping everything stocked. I had to constantly get a new room key when it quit working (3 times in 5 days). This all sounds negative, but I would stay again. The desk clerks were very helpful and really tried to smoothe over any issues.

Excellent facilities and courteous staff. Have a complimentary shuttle to airport that you can reserve at your convenience until 11pm

The staff was very friendly, especially the breakfast cook, and the room was very clean and comfortable. There was plenty of space to relax after a long day of traveling, and they even welcome fur babies. If I had to list any drawbacks, it would be that 1) they need to have a sign that is more visible from the road (they are hidden behind a restaurant and we almost couldn't find the hotel) and 2) they need a little more space in the shower for your toiletries. Otherwise it was the perfect stay.

Cunningham Road Killeen TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Killeen Mall is within a mile (2 km) of Best Western Plus Killeen/Fort Hood Hotel & Suites, and other popular sites like Vive Les Arts Theatre are within a couple of miles (3 km). This 93-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

All 93 soundproofed accommodations feature sitting areas. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

Guests staying at Best Western Plus Killeen/Fort Hood Hotel & Suites enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Killeen/Fort Hood Hotel & Suites

Everyone (9) Couples (3) Family (14)
5
Everyone

By on Jul 5, 2020

2
Family with small children

Wet sheets, funky smell, no working outlets. Switched rooms and they didn’t care to stock it and check the conditions of it. Sinks were clogged and that point I was exhausted and checked out at 8am the next day.

By on Jun 14, 2020

4
Family Family

Brand new building,friendly staffs,so close to everything such ARMY Base,Fort Hood Airport,mall,stores,restaurants. Most important this hotel PET Friendly. Highly recommend. Mr & Mrs.Ortiz

By , from Savannah,Georgia on Jun 6, 2020

5
Business Business

Staff is very welcoming and friendly.... and that’s a plus when you’re traveling for work and don’t see many people.Clean location would most definitely stay again

By on May 4, 2020

3
Partner Couples Business Business

I loved my room the view the room was clean the fridge and microwave were pros. Front desk staff was nice and caring love the breakfast to go bags they had set up. But i didn’t like that even after extending my stay with the front desk due to work i had the housekeeping staff opening my door without knocking thank God i had a latch on.... one hour after that incident they can me back knocking on it asking when i was leaving. There needs to be better communicate between the front desk and it’s staff.

By on Apr 23, 2020

4
Everyone

By on Apr 22, 2020

4
Family Family with small children Partner Couples Business Business

The only way to do laundry is by using a credit or debit card. The machine holds $8.00 when washing and an additional $8.00 hold when needing to dry. They do not take cash and the $16.00 hold for just $3.25 total of washing and drying is inconvenient.

By on Jan 9, 2020

5
Family with small children Family

It was a nice quiet and friendly location. The staff was phenomenal. They were very accommodating. Will definitely stay there again.

By , from Vallejo on Dec 11, 2019

5
Family Family

The room was clean and we had plenty of room. There was always someone at the front desk no matter the time of day or night. The staff were always friendly and helpful with whatever we needed.

By on Oct 23, 2019

5
Family with small children Family

The property was clean and very spacious. The staff was very friendly and accommodating. The free breakfast was one of the best I seen. The only complaint I have is their pool. The pool was a little cloudy but the tile around the edge of the pool was extremely slippery and dangerous. I brought this to the attention of the front desk and she said she would pass it along. Other than that, it was great

By on Aug 21, 2019

Best Western Plus Killeen/Fort Hood Hotel & Suites

2709 Cunningham Road, Killeen, TX 76542
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