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Recent guest reviews

Property and room were clean and comfortable. Staff were friendly and accomodating.

I’ve stayed here before and was really pleased with the rooms and cleanliness. The staff —especially this particular time were so kind and personable. Always waving and asking how things were going and making small talk as we passed by. They just seemed genuine about wanting to make sure our stay was great.

The staff was always friendly and always willing to help with any any issue that that i Had. This is a A staff.

Room had stained carpet in the main entrance area by the pull out sofa as well as pink finger nail polish stains on the carpet next to one of the beds. The elevators were quite shaky and almost started going up with the doors open.

Staff was great. We will stay there next time. Close to everything.

Wet sheets, funky smell, no working outlets. Switched rooms and they didn’t care to stock it and check the conditions of it. Sinks were clogged and that point I was exhausted and checked out at 8am the next day.

Brand new building,friendly staffs,so close to everything such ARMY Base,Fort Hood Airport,mall,stores,restaurants. Most important this hotel PET Friendly. Highly recommend. Mr & Mrs.Ortiz

Staff is very welcoming and friendly.... and that’s a plus when you’re traveling for work and don’t see many people.Clean location would most definitely stay again

I loved my room the view the room was clean the fridge and microwave were pros. Front desk staff was nice and caring love the breakfast to go bags they had set up. But i didn’t like that even after extending my stay with the front desk due to work i had the housekeeping staff opening my door without knocking thank God i had a latch on.... one hour after that incident they can me back knocking on it asking when i was leaving. There needs to be better communicate between the front desk and it’s staff.

The only way to do laundry is by using a credit or debit card. The machine holds $8.00 when washing and an additional $8.00 hold when needing to dry. They do not take cash and the $16.00 hold for just $3.25 total of washing and drying is inconvenient.

It was a nice quiet and friendly location. The staff was phenomenal. They were very accommodating. Will definitely stay there again.

The room was clean and we had plenty of room. There was always someone at the front desk no matter the time of day or night. The staff were always friendly and helpful with whatever we needed.

The property was clean and very spacious. The staff was very friendly and accommodating. The free breakfast was one of the best I seen. The only complaint I have is their pool. The pool was a little cloudy but the tile around the edge of the pool was extremely slippery and dangerous. I brought this to the attention of the front desk and she said she would pass it along. Other than that, it was great

Loved the space in the room and staff was great, pool however was dirty the day we went to swim had lots of bugs and debris in the water including a bandaid.

Loved the breakfast. Lots of variety. Very friendly staff. Clean and comfortable rooms. Everything is updated.

The property was very clean and felt fresh and new. There is a good variety of hot and cold breakfast buffet options. Our kids loved the pool!

Cunningham Road Killeen TX

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Killeen Mall is within a mile (2 km) of Best Western Plus Killeen/Fort Hood Hotel & Suites, and other popular sites like Vive Les Arts Theatre are within a couple of miles (3 km). This 93-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.


Rooms

All 93 soundproofed accommodations feature sitting areas. 43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and pillowtop beds with down comforters ensure a restful night. MP3 docks, sofa beds, and microwaves are other standard amenities.


Property features

Guests staying at Best Western Plus Killeen/Fort Hood Hotel & Suites enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking and a free train station shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Guest reviews for Best Western Plus Killeen/Fort Hood Hotel & Suites

Everyone (9) Couples (5) Family (18)
4
Partner Couples

Property and room were clean and comfortable. Staff were friendly and accomodating.

By on Jun 2, 2021

4
Family

I’ve stayed here before and was really pleased with the rooms and cleanliness. The staff —especially this particular time were so kind and personable. Always waving and asking how things were going and making small talk as we passed by. They just seemed genuine about wanting to make sure our stay was great.

By on May 29, 2021

5
Business Business

The staff was always friendly and always willing to help with any any issue that that i Had. This is a A staff.

By on Feb 5, 2021

Review comment responded on Feb 6, 2021

Thank you so much for your wonderful review of our property and team! We truly appreciate your feedback and are thrilled to hear that your enjoyed your time with us. We hope to see you again in the near future!

4
Family Family

Room had stained carpet in the main entrance area by the pull out sofa as well as pink finger nail polish stains on the carpet next to one of the beds. The elevators were quite shaky and almost started going up with the doors open.

By on Dec 24, 2020

Review comment responded on Jan 8, 2021

Thank you so much for taking the time review the property! We truly appreciate your feed and look forward to seeing you again in the future!

5
Partner Couples Family

Staff was great. We will stay there next time. Close to everything.

By , from Skiatook, OK on Nov 29, 2020

Review comment responded on Nov 30, 2020

Thank you so much for your 5 star review of our property!! We truly appreciate the positive feedback and We look forward to seeing you again the next time you're in our area!

5
Everyone

By on Jul 5, 2020

2
Family with small children

Wet sheets, funky smell, no working outlets. Switched rooms and they didn’t care to stock it and check the conditions of it. Sinks were clogged and that point I was exhausted and checked out at 8am the next day.

By on Jun 14, 2020

4
Family Family

Brand new building,friendly staffs,so close to everything such ARMY Base,Fort Hood Airport,mall,stores,restaurants. Most important this hotel PET Friendly. Highly recommend. Mr & Mrs.Ortiz

By , from Savannah,Georgia on Jun 6, 2020

5
Business Business

Staff is very welcoming and friendly.... and that’s a plus when you’re traveling for work and don’t see many people.Clean location would most definitely stay again

By on May 4, 2020

3
Partner Couples Business Business

I loved my room the view the room was clean the fridge and microwave were pros. Front desk staff was nice and caring love the breakfast to go bags they had set up. But i didn’t like that even after extending my stay with the front desk due to work i had the housekeeping staff opening my door without knocking thank God i had a latch on.... one hour after that incident they can me back knocking on it asking when i was leaving. There needs to be better communicate between the front desk and it’s staff.

By on Apr 23, 2020

Best Western Plus Killeen/Fort Hood Hotel & Suites

2709 Cunningham Road, Killeen, TX 76542
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