The service was terrible, and the food was stale. We were watching the World Cup soccer finals, which went into penalty shootouts and would have ended in 5 more minutes, but they turned off the only TV we could watch the match on because it was their time to shut down. This is the World Cup finals; I think they could accommodate 5 more minutes. Also, there was a lot of drama when we requested an additional hour for checkout.
Extremely helpful and polite staff. Superb view from the deluxe rooms. Very good quality food.
The Dukes Retreat is a short stroll from Tamhini Ghat and Shooting Point. This 3.5-star hotel welcomes guests with 80 rooms and conveniences like a full-service spa, an outdoor pool, and free valet parking.
Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.
Guests can expect to find 32-inch LED TVs with digital channels. Beds sport Egyptian cotton sheets and bathrooms offer free toiletries. Minibars, coffee makers, and free newspapers are also standard.
At The Dukes Retreat, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, a sauna, and WiFi in public areas.
The service was terrible, and the food was stale. We were watching the World Cup soccer finals, which went into penalty shootouts and would have ended in 5 more minutes, but they turned off the only TV we could watch the match on because it was their time to shut down. This is the World Cup finals; I think they could accommodate 5 more minutes. Also, there was a lot of drama when we requested an additional hour for checkout.
Extremely helpful and polite staff. Superb view from the deluxe rooms. Very good quality food.