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Reviews

4.2 / 5Very Good
2,177 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Smathers Beach
    13 min walk
  • Popular Location
    Higgs Beach
    20 min walk
  • Airport
    Key West, FL (EYW-Key West Intl.)
    2 min drive
  • Popular Location
    South Beach
    4 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Key West

    Located in Key West, Sheraton Suites Key West is near the airport and near the beach. Southernmost Point and Mallory Square are notable landmarks, and the area's natural beauty can be seen at Smathers Beach and South Beach. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting. Our guests love the resort's central location.

    Popular Location

    What's nearby

    • Smathers Beach - 13 min walk
    • Higgs Beach - 20 min walk
    • Key West Butterfly and Nature Conservatory - 4 min drive
    • South Beach - 4 min drive
    • Key West Cemetery - 5 min drive

    Getting around

    • Key West, FL (EYW-Key West Intl.) - 2 min drive

    Restaurants

    • Drifter’s Cove – Pool-view restaurant. Serves breakfast and lunch daily.
    • Shipwreckers – Serves lunch and dinner daily.

    About this property

    Sheraton Suites Key West

    At Sheraton Suites Key West, spend the day playing on the nearby beach then return to dine at one of the resort's 2 restaurants. All 184 rooms provide conveniences like sofa beds and refrigerators, plus pillowtop beds and LCD TVs with cable channels. Other amenities available to guests include WiFi, microwaves, and room service.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 14.95 per day)
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    Free 24-hour roundtrip airport shuttle
    Airport shuttle on request
    Free area shuttle
    Free ferry terminal shuttle
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: USD 22 per person
    2 restaurants
    1 poolside bar and 1 bar
    Room service available

    Things to do

    24-hour fitness center
    Outdoor pool
    Spa tub

    Family friendly

    Dry cleaning service
    Free area shuttle
    Laundry facilities
    Microwave
    Outdoor pool
    Refrigerator
    Sofa bed

    Conveniences

    Ballroom
    Elevator
    Free newspapers in lobby
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Wedding services

    Languages spoken

    Afrikaans
    English
    Russian
    Spanish

    Business services

    24-hour business center
    2 meeting rooms
    Computer station
    Conference space (1898 square feet)

    Outdoors

    Garden
    Pool sun loungers
    Pool umbrellas
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Roll-in shower
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Sofa bed double
    Heating
    Hypo-allergenic bedding
    Linens
    Pillow-top mattress

    Bathroom

    Bathtub or shower
    Free toiletries
    Hair dryer
    Towels

    Entertainment

    32-inch LCD TV
    Cable channels
    Premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Microwave
    Refrigerator

    More

    Access via exterior corridors
    Connecting rooms available
    Iron/ironing board
    Phone
    Safe
    4.2

    Very Good

    5 - Excellent
    996
    4 - Good
    785
    3 - Okay
    249
    2 - Mediocre
    97
    1 - Poor
    50
    4.4
    Cleanliness
    4.3
    Service and Staff
    3.9
    Amenities
    4.2
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Loved this hotel, we had a king ocean front room and it was awesome, the staff and shuttle drivers were superb, we will be visiting again

    Stayed 5 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Courtyard view room had no balcony. Not well advertised. Network channels were not available on the TV and TV was analog and had poor picture quality. Brochure and website need to be updated. Some of the information is not correct since the renovation. Resort such as this should have a business center or public computer and printer at a minimum.

    Stayed 7 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 7 nights in Feb 2020

    2/5

    • Disliked: Cleanliness, amenities

    I liked that they had a shuttle both from the airport and to downtown on the hours. I also liked that there was a beach across the street. The shuttles should have been more often than 1 per hour. Shuttle was limited to 11 passengers (although to their credit the regular shuttle supposedly holds 21 guests was in shop and often someone got left behind.) I also did not like things listed on their website that were not true! First, claimed to have 2 restaurants- yes, but both had same menu (which was 1 page and blah food), claimed local food delivery but staff could only name a pizza place.etc. Had no sundries shop so don’t forget anything eg toothpaste. Also had an issue with what the manager called “sugar bugs”. I acknowledged that we had not done room service so as to be green. She advised room would be cleaned and then sprayed for bugs. Returned that night to find room NOT cleaned so unsure about spraying - but did not see any more bugs -but we might have killed them all (about 20 or so)

    Stayed 5 nights in Feb 2020

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