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Pier House Resort & Spa

Star Rating
4 out of 5
Photo gallery

Reviews

4.5 / 5Excellent
1,981 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Ripley's Believe It or Not
    1 min walk
  • Popular Location
    Waterfront Playhouse
    2 min walk
  • Popular Location
    Museum of Art & History at the Custom House
    3 min walk
  • Airport
    Key West, FL (EYW-Key West Intl.)
    8 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2019-12-06. Try updating your dates to see prices for your trip.

    About this area

    Key West

    Located in Key West's Key West Historic District neighborhood, Pier House Resort & Spa is in the city center and near the airport. Mallory Square and Audubon House and Tropical Gardens are notable landmarks, and the area's natural beauty can be seen at South Beach and Smathers Beach. Key West Aquarium and Nancy Forrester's Secret Garden are also worth visiting. Our guests appreciate the resort's quiet location.

    What's nearby

    • Popular Location
      Ripley's Believe It or Not - 1 min walk
    • Popular Location
      Waterfront Playhouse - 2 min walk
    • Popular Location
      Key West Shipwreck Museum - 2 min walk
    • Popular Location
      Museum of Art & History at the Custom House - 3 min walk
    • Popular Location
      Mallory Square - 3 min walk

    Getting around

    • Key West, FL (EYW-Key West Intl.) - 8 min drive

    Restaurants

    • Onsite dining venue – Ocean-view restaurant with a bar offering American cuisine. Serves lunch and light fare daily.
    • Beach Bar – Beachfront bar offering Caribbean cuisine. Serves lunch, dinner, and light fare daily.
    • One Duval – Beachfront restaurant with a bar offering Caribbean cuisine. Open on select days.

    About this property

    Pier House Resort & Spa

    Along with 3 bars/lounges, this resort has a fitness center and a beach bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a business center, and a 24-hour front desk. Rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Guests will also find room service, free newspapers, and free bottled water.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • 3 bars/lounges, 1 beach bar and 1 poolside bar
    • Room service available

    Things to do

    • Fitness center
    • Motorized watercraft

    Family friendly

    • Free cribs/infant beds
    • Refrigerator

    Conveniences

    • Elevator

    Guest services

    • 24-hour front desk
    • Hair salon
    • Luggage storage
    • Wedding services

    Languages spoken

    • English

    Business services

    • Business center
    • Meeting rooms
    • Conference space (2600 square feet)

    Outdoors

    • Beach loungers
    • Beach umbrellas

    Spa

    • Body scrubs
    • Body wraps
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - Swedish
    • Massage - Thai
    • Spa tub
    • Steam room
    • Thalassotherapy

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Roll-in shower

    More

    • Beach towels

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Ceiling fan
    • Free cribs/infant beds

    Bathroom

    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Refrigerator

    More

    • Connecting rooms available
    • Free newspapers
    • In-room massage
    • Iron/ironing board
    • Phone
    • Safe

    Nearby things to do

    Activities

    • Bicycle rentals
    • Golf lessons
    • Golfing
    • Parasailing
    • Rafting
    • Sailing
    • Scooter/moped rentals
    • Scuba diving
    • Skydiving
    • Water skiing
    • Windsurfing

    Where to eat

    • Onsite dining venue – Ocean-view restaurant with a bar offering American cuisine. Serves lunch and light fare daily.
    • Beach Bar – Beachfront bar offering Caribbean cuisine. Serves lunch, dinner, and light fare daily.
    • One Duval – Beachfront restaurant with a bar offering Caribbean cuisine. Open on select days.
    4.5

    Excellent

    5 - Excellent
    1,234
    4 - Good
    540
    3 - Okay
    138
    2 - Mediocre
    51
    1 - Poor
    18
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Amenities, property conditions & facilities
    • Disliked: Cleanliness, staff & service

    Housekeeping was horrible, unresponsive and no quality checks by staff. Property and restaurants are excellent. The location is superb. Room air conditioners old and noisy.

    Stayed 4 nights in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect getaway and great location !The beach staff was very helpful .. we enjoyed our stay overall and will visit again soon!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A/C wouldn’t go below 72. Don’t know if it was programmed that way but felt like we should be able to control our own. Our room wasn’t cleaned the second day for some reason and we had even put our sign on door.

    Stayed 3 nights in Nov 2019

    3/5

    • Disliked: Room comfort

    Rooms are on the older side with heat pump that's so loud it will keep you awake but too warm not to use..... annoying. Hallways echo when people speak.....and several get home early hours in the morning after a night of drinking. Doors slam shut. Location is okay....next to Duvall Street..... major street in KW. Food was good and service was okay. Would not return to this property or recommend.

    Stayed 4 nights in Nov 2019

    3/5

    • Liked: Staff & service, property conditions & facilities

    Did not like having a room with no View. Did not like the Room Service Menu. Very limited Food options for Children.

    Stayed 3 nights in Nov 2019

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