I was in a bottom floor room with a balcony with extremely loud fan generators. Thanks Lighthouse Hotel for the worst room on the property. Glad I wasted $1200 in two nights. I will say the customer service team is wonderful. They are the only reason I would give this hotel a new chance in the future.
Perfect hotel and location. The hotel is situated in the middle of the island so, you can easily walk to everything. The property was a group of bright white cottages that provided a unique, and intimate setting. The pool is located in a protected courtyard and was the perfect spot to soak up the sun even on a colder, windier day. We will definitely be back.
Located across the street from Hemingway House and close to Duval businesses.
Property was nice. Front desk personnel were friendly. Unfortunately they said due to COVID they did not have housekeeping clean the room daily. No clean towels etc. trash was not removed. This wasn’t a major problem for us. Just annoying!
Located in Key West Historic District, Kimpton Lighthouse Hotel is next to popular attractions like Duval Street and Ernest Hemingway Home and Museum. This 3.5-star hotel has 45 rooms and welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi.
Quench your thirst with a drink at the bar/lounge.
All of Kimpton Lighthouse Hotel's 45 individually furnished rooms provide free local calls, safes, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers are also standard.
At Kimpton Lighthouse Hotel, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. Self parking is offered for USD 20.00 per day. Front-desk staff can assist with concierge services and luggage storage. Additional amenities include free newspapers, a terrace, and a garden.
I was in a bottom floor room with a balcony with extremely loud fan generators. Thanks Lighthouse Hotel for the worst room on the property. Glad I wasted $1200 in two nights. I will say the customer service team is wonderful. They are the only reason I would give this hotel a new chance in the future.
Perfect hotel and location. The hotel is situated in the middle of the island so, you can easily walk to everything. The property was a group of bright white cottages that provided a unique, and intimate setting. The pool is located in a protected courtyard and was the perfect spot to soak up the sun even on a colder, windier day. We will definitely be back.
Located across the street from Hemingway House and close to Duval businesses.
Thank You Debra. :-) Glad you Enjoyed Your Time in Key West, and with Us. Hope to See You Again Soon.
Property was nice. Front desk personnel were friendly. Unfortunately they said due to COVID they did not have housekeeping clean the room daily. No clean towels etc. trash was not removed. This wasn’t a major problem for us. Just annoying!
Hi Harold, Thank You for the Review and the Feedback. We certainly are still providing Housekeeping Assistance to All Guests, we absolutely could've provided fresh towels daily as well as remove your trash. Sorry this wasn't communicated to you clearly. We'll be sure to do so moving forward. We hope to get to have you as our guest again in the future. :-)
Good evening, I am so sorry we didn't meet your expectations. We please invite you to call us and help arrange your next visit personally so we can ensure a room that will fit your needs. Look forward to hearing back. Best regards, -Adam