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Waipouli Beach Resorts & Spa Kauai by Outrigger

4.0 out of 5.0

Recent guest reviews

We statrted out in a ocean view room which was very nice but due to a techincality on Orbitz we had to move to a Garden view. The Garden view room B201 is a direct view of the noisy parking lot. Tranferring from room to room is going to cost us a total of $500 in cleaning fees.

The staff put us in the wrong room I don’t understand how they could make that mistake I reserved a room on the bottom floor and they put me on the third floor

First, I would certainly say that the location and pool area were fantastic. It truly is a beautiful property. I have traveled a lot and have never felt compelled to complain about beds until our first night in C101 at Waipouli Beach Resort. Staff were very accommodating and allowed us to move to a different room - C103. which did have slightly better beds. Manager explained to me that the resort is 10 years old and indicated that getting condo owners to update was challenging. Sadly, for a 4 star resort, rooms were just not kept up to par. One room's shower glass was opaque from soap scum, another had the TV wires hanging down from the wall. There was also dust blown out on the ceiling from the ac duct since the air filter has not been changed. Mold and mildew were on the curtains and pillows in both rooms were well past their prime. One of the plastic cups was broken. Several of the stove burners did not work. I might admittedly be nitpicking but if I can go to your average Hampton Inn and find everything working and kept up for less than half the price, I would have expected the same here. I would love to return to this hotel - after all, it was a great location with a lot of potential - but I would have to have reassurance from Outrigger that I got a well maintained property or would consider renting a condo through a different management company.

We really enjoyed our stay at the Waipouli Beach Resort and had an amazing time. All of us including the kids had fun time in the pool area. The hotel staff was really friendly and provided excellent customer service. I want to recognize and thank Sarah at the front desk and Jim in the security team for going above and beyond their duties to make our hotel stay memorable. The rooms were spot clean and the staff did a great job of keeping the resort clean as well. We would stay again at this resort for sure and the location is perfect as well. Very spacious rooms and I am really glad I went with the 2 bedroom option as plenty of space for kids and the whole family and didn't book a standard hotel room at another resort. The beach is also beautiful to sit down and relax. Some Seals also come and rest at the beach as well. Aloha!!

Conveniently located to shopping and groceries. However, our view was overlooking the Safeway and the busy street which meant we couldn't leave the lanai doors open to feel island breeze at night because the noise was too busy. Also, we could hear the gears of the elevator ANY time it moved... which is a lot. Eventually we got used to the sound, but it was a little off putting. The room was spacious and equipped with nice high end appliances. The staff was pleasant and helpful. The pool was nice. Parking access was easy and always available. Location is central to many popular spots on the island making it ideal for whatever your adventure holds in store.

Great place. Clean rooms, nice pool and Oasis is a fantastic restaurant.

Stayed in 2-bedroom ocean-view condo, H 203. Very friendly staff. Facility is old. The sofa-bed and the mattresses in both bedrooms are well beyond their useful life. Have hard time believing such a facility can command a premium price.

Beautiful rooms and perfect location. Good for honeymoon or family vacation. Staff very friendly

Everything was wonderful. Travelled with my family of 5 (children ages 14,12,7). Security guard, older man who was helping with the waterslide) was wonderful to my son with Autism. Only downside was dishwasher kept breaking down, otherwise everything was AMAZING!

Hotel location was perfect. Shopping centers and supermarkets were walking distance. Hotel staffers were very friendly, professional and promp to tend to our needs. The pool and spa was relaxing/awesome for the whole ohana! One slight drawback, the unit we stayed in, the AC keep shutting off when we were in the room. But, all in all, we had a great time.

We stayed here for 9 nights and absolutely loved the place, there was something for all ages. The rooms were well kept up and very modern, up to date. I enjoyed seeing the seals off the beach. The staff was very friendly and helpful, especially the concierge who helped us booked fabulous tours.

If you have a large family like us 6 people it's wonderful place to stay

This place worked great for our family of 5 with 3 young kids. Pool area was large and diverse. There is a grocery store complex directly across the street. Washer and dryer in the room, along with full kitchen. You clean your own room unless you want to pay an additional fee. The location is perfect for exploring all the best parts of the island.

It was very roomy and clean. Although our room was partially ocean view, it was nice as nothing was built close to block our sight and it was surrounded by the pretty garden. Every morning, we enjoyed our breakfast by the balcony. The super market, Safe Way, is right across the street, and apart of the high price, it was very convenient. We also found kids life jacket, floats, body boards, etc in the room to use. Last thing is that the restaurant by the swimming pool, Oasis, is very very good too. I highly recommend this place.

When I looked up romantic hotels for my honeymoon, this place came up at the top of the list. So I booked it excited to go once I saw the pictures online. I didn't realize people live there all year long, so they have some heavy rules about using the pool and other things. For one the lazy river which I was excited about so I could relax, was nothing more than some curves in the pool you could only walk in. We got yelled at for bringing in a blow up raft to float in and the lazy river ends, so it doesn't go in a circle. The view was amazing and the place was nice, but the furniture was uncomfortable to sit in, it made it so unrelaxing I couldn't believe it.

Great experience during trip with 2 toddlers. Booked a 2BD suite and they upgraded us to garden view. That was really nice surprise. The location is great and you can easily explore the whole island from Kappa. Safeway and Starbucks are right across the street and so are some of really great restaurants and coffee shops. Check in process was seamless and quick, this resort does not has room key but rather a code which actually is pretty neat. You don't have to worry about carrying room keys etc. Room s were luxurious, updated with stainless steel appliances, large bath tubs, showers dining area etc. Everything was very clean, kitchen was fully stocked and room even had its own washer and dryer :-) that came in really handy. Pool and water slides were amazing, kids had a lot of fun on those. There are only a few things I would highlight as caution. 1)The beach near resort was great for relaxing and ocean view but not fit for swimming 2) if you get great for mountain view rooms, you would be looking at shopping center on the other side of Road along with mountains 3) There is $12/day resort fee and about $115 cleaning fee that is not widely published and 4) Beaches around 10 mile of Kappa were ok, but not great. you will have to got towards Poipu or Hanalei to enjoy some great snorkeling beaches.I would recommend this resort to anyone staying with family or for a slightly longer trip.

Pack minimum: a set of dress clothes, swimming suit and a credit card! This was the third times we have stayed and have been recommending friends & family since our first trip.

Friendly staff, excellent rooms, next to a small private beach, restaraunt/bar on the beach. Only bad additional room service fee at end for cleaning, an if you want daily room cleaning, but free parking an no additional hotel fees, such a nice place its not much to complain about.

Fantastic!!! Nothing else to say. Could not have been a better place to stay.

Staff were incredibly helpful and the location of the resort was perfect. Being able to stay in Kapa'a put us right in the middle of the island in that we could drive to both the North side and South without too much of a crazy drive. Having grocery stores across the street was ideal with the condo style too, we were able to cook breakfast at the hotel and have snacks and drinks throughout the day. We had everything we needed, including beach access to see the sunrise every morning. Great place, would definitely stay here again!

4-820 Kuhio Hwy Kapaa HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Outdoor pool

Located in Wailua, Waipouli Beach Resorts & Spa Kauai by Outrigger is within a mile (2 km) of sights such as Ho'olalaea Waterfall and Town Park. This 4-star condo resort has 118 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's on the beach and also close to Lydgate Beach Park and Smith Family Garden Luau.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat.


Rooms

All 118 air-conditioned condos feature 2 bathrooms and lanais. Guests can expect wired Internet, free WiFi, and 37-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard. Limited housekeeping is available.


Property features

At Waipouli Beach Resorts & Spa Kauai by Outrigger, guests enjoy a full-service spa, an outdoor pool, and a lazy river. Onsite parking is available for a fee. Front-desk staff can assist with concierge services and luggage storage. Other amenities at this beach condominium resort include a children's pool, a fitness center, and a spa tub.

Room options

Room, 2 Bedrooms, Oceanfront

King 1 | Sleeps 6

Room, 1 Bedroom, Oceanfront

King 1 | Sleeps 4

Royal Room, 2 Bedrooms, Oceanfront

King 1 | Sleeps 6

Room, 2 Bedrooms, Garden View

King 1 | Sleeps 6

Guest reviews for Waipouli Beach Resorts & Spa Kauai by Outrigger

Everyone (6) Couples (47) Business (1) Family (48) Friends (2) Other (1)
3

garden view = patking lot view

Everyone

We statrted out in a ocean view room which was very nice but due to a techincality on Orbitz we had to move to a Garden view. The Garden view room B201 is a direct view of the noisy parking lot. Tranferring from room to room is going to cost us a total of $500 in cleaning fees.

By , from nevada on Nov 12, 2017

Review comment responded on Nov 19, 2017

Aloha, Thank you for your time and review. I am sorry you had difficulty in confirming your stay through your travel agent. We hope you had great time while here on beautiful Kauai and would like to see you back with us again soon. Mahalo nui loa & Ahui hou!

1

bad resort

Everyone

The staff put us in the wrong room I don’t understand how they could make that mistake I reserved a room on the bottom floor and they put me on the third floor

By on Oct 19, 2017

3

not all rooms alike

Couples
Dirty Air Filter Mold on all the curtains Dust (or mold?) from the air vent on the ceiling Like I said - it is a nice property

First, I would certainly say that the location and pool area were fantastic. It truly is a beautiful property. I have traveled a lot and have never felt compelled to complain about beds until our first night in C101 at Waipouli Beach Resort. Staff were very accommodating and allowed us to move to a different room - C103. which did have slightly better beds. Manager explained to me that the resort is 10 years old and indicated that getting condo owners to update was challenging. Sadly, for a 4 star resort, rooms were just not kept up to par. One room's shower glass was opaque from soap scum, another had the TV wires hanging down from the wall. There was also dust blown out on the ceiling from the ac duct since the air filter has not been changed. Mold and mildew were on the curtains and pillows in both rooms were well past their prime. One of the plastic cups was broken. Several of the stove burners did not work. I might admittedly be nitpicking but if I can go to your average Hampton Inn and find everything working and kept up for less than half the price, I would have expected the same here. I would love to return to this hotel - after all, it was a great location with a lot of potential - but I would have to have reassurance from Outrigger that I got a well maintained property or would consider renting a condo through a different management company.

By , from North Carolina on Oct 10, 2017

Review comment responded on Oct 14, 2017

Aloha We really appreciate your feedback, and we're sorry to hear that your experience was less than stellar. We hope to have the opportunity to prove our Outrigger hospitality to you on your next trip. Again, mahalo for your comments. We always appreciate the opportunity to hear from guests Mahalo nui loa & A hui hou!

5

amazing resort and very friendly staff!!

Everyone

We really enjoyed our stay at the Waipouli Beach Resort and had an amazing time. All of us including the kids had fun time in the pool area. The hotel staff was really friendly and provided excellent customer service. I want to recognize and thank Sarah at the front desk and Jim in the security team for going above and beyond their duties to make our hotel stay memorable. The rooms were spot clean and the staff did a great job of keeping the resort clean as well. We would stay again at this resort for sure and the location is perfect as well. Very spacious rooms and I am really glad I went with the 2 bedroom option as plenty of space for kids and the whole family and didn't book a standard hotel room at another resort. The beach is also beautiful to sit down and relax. Some Seals also come and rest at the beach as well. Aloha!!

By , from California on Sep 29, 2017

Review comment responded on Oct 7, 2017

Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. I will advise the Oasis Management team of your concerns. Thank you for mentioning Sarah in your review we are happy to have her on our team and she will be thrilled to hear of your praise and your Kudos to our housekeeping staff and Jim is very much appreciated. We look forward to your return. Mahalo nui loa & A hui hou’

4

nice hotel/condo with high end amenities

Everyone

Conveniently located to shopping and groceries. However, our view was overlooking the Safeway and the busy street which meant we couldn't leave the lanai doors open to feel island breeze at night because the noise was too busy. Also, we could hear the gears of the elevator ANY time it moved... which is a lot. Eventually we got used to the sound, but it was a little off putting. The room was spacious and equipped with nice high end appliances. The staff was pleasant and helpful. The pool was nice. Parking access was easy and always available. Location is central to many popular spots on the island making it ideal for whatever your adventure holds in store.

By , from Spokane, Wa on Apr 10, 2017

Review comment responded on Apr 22, 2017

Aloha, Thank you for your time and review! Our staff is happy you enjoyed your stay on Beautiful Kauai and the Waipouli Beach Resort, our location, top of the line full service condos and amazing amenities makes for wonderful memories of your family vacation. Mahalo nui loa & A hui hou’

5
Everyone

Great place. Clean rooms, nice pool and Oasis is a fantastic restaurant.

By on Oct 24, 2016

Review comment responded on Oct 29, 2016

Aloha, The staff & I are thrilled you enjoyed your visit with us and we look forward to having you back with us soon! Mahalo nui loa!

3

not a four-star place

Everyone

Stayed in 2-bedroom ocean-view condo, H 203. Very friendly staff. Facility is old. The sofa-bed and the mattresses in both bedrooms are well beyond their useful life. Have hard time believing such a facility can command a premium price.

By , from MO on Aug 6, 2016

Review comment responded on Jan 1, 1970

Aloha, Thank you for your time and feedback. Sorry you were not happy with the bedding in your condo I will let the room manager know about your concerns. Mahalo for your complimentary remarks on our staff they will be very happy to hear this. Again, thank you for your feedback and we hope to see you again. Mahalo nui loa and A hui hou!

5

wonderful honeymoon

Couples

Beautiful rooms and perfect location. Good for honeymoon or family vacation. Staff very friendly

By on Oct 27, 2015

5

awesome location

Families

Everything was wonderful. Travelled with my family of 5 (children ages 14,12,7). Security guard, older man who was helping with the waterslide) was wonderful to my son with Autism. Only downside was dishwasher kept breaking down, otherwise everything was AMAZING!

By on Sep 22, 2015

5

great trip together with the whole famil!

Couples

Hotel location was perfect. Shopping centers and supermarkets were walking distance. Hotel staffers were very friendly, professional and promp to tend to our needs. The pool and spa was relaxing/awesome for the whole ohana! One slight drawback, the unit we stayed in, the AC keep shutting off when we were in the room. But, all in all, we had a great time.

By on Jul 24, 2015