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Recent guest reviews

Very clean warm pool restaurants and entertainment center closed. Friendly staff.

The facilities were very nice and the staff was very friendly.

The location is great and worked perfect for us. The hotel is really new and pretty. Unfortunately there was hair in the shower, stuck on the wall and that was disgusting.

holiday inn will never get any money from me or anyone I talk to. I reserved a room and paid over a month in advance, (198.00 total) for 2 nights, they called me @ 2:45 am while im driving to their hotel, to tell me they were gonna cancel my reservation unless i checked in by 3:00, mind u i was driving half way across the country for a dr. appt and i called to confirm my late checkin before i left. bottom line, they just wanted to cancel and rebook me for 185 plus tax per night. They didn't care that i wasn't able to afford the difference, so i was without a room. thankfully i booked it with orbitz and they refunded me my total amount paid for the room and booked me next store at a best western no charge, poor clerk, just enforcing company policy. if your gonna stay here, don't run late and don't have car trouble or you will be on the streets trying to find a hotel @ 4 am!

Very stylish and modern looking hotel. Had one of the most comfortable beds I've slept in with plenty of amenities. It is very close to many business, dining places and malls and easy to get to the highway from there. Just had some trouble with noisy guests (young sports teams) who were staying up in the lobby and billiard room until very late. The receptionist shut them down once at my request (it was almost 2 AM) but I recommend stricter enforcement of noise policies.

Katy Mills Parkway Katy TX

Hotel highlights

  • Walking distance to Katy Mills Mall
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Katy Mills Mall is a short stroll from Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel, and other popular attractions like Typhoon Texas are within a mile (2 km). This 3-star hotel has 100 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start your day off with cooked-to-order breakfast, available for a fee.


Rooms

All 100 rooms feature microwaves, refrigerators, and coffee makers. 50-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Built in 2017, the brand new Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel offers an indoor pool, a fitness center, and free WiFi in public areas. If you drive, put free parking to good use. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, an arcade/game room, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Two Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking (Mobility)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

Everyone (4) Couples (2) Family (1)
5
Partner Couples

Very clean warm pool restaurants and entertainment center closed. Friendly staff.

By on Mar 13, 2021

5
Everyone

By on Jan 3, 2021

5
Family

The facilities were very nice and the staff was very friendly.

By on Aug 25, 2019

3
Partner Couples

The location is great and worked perfect for us. The hotel is really new and pretty. Unfortunately there was hair in the shower, stuck on the wall and that was disgusting.

By on Jul 31, 2019

1
Family with small children Business Business

holiday inn will never get any money from me or anyone I talk to. I reserved a room and paid over a month in advance, (198.00 total) for 2 nights, they called me @ 2:45 am while im driving to their hotel, to tell me they were gonna cancel my reservation unless i checked in by 3:00, mind u i was driving half way across the country for a dr. appt and i called to confirm my late checkin before i left. bottom line, they just wanted to cancel and rebook me for 185 plus tax per night. They didn't care that i wasn't able to afford the difference, so i was without a room. thankfully i booked it with orbitz and they refunded me my total amount paid for the room and booked me next store at a best western no charge, poor clerk, just enforcing company policy. if your gonna stay here, don't run late and don't have car trouble or you will be on the streets trying to find a hotel @ 4 am!

By on Jul 3, 2019

5
Everyone

By on Jun 7, 2019

5
Everyone

By on Jun 3, 2019

4
Business Business

Very stylish and modern looking hotel. Had one of the most comfortable beds I've slept in with plenty of amenities. It is very close to many business, dining places and malls and easy to get to the highway from there. Just had some trouble with noisy guests (young sports teams) who were staying up in the lobby and billiard room until very late. The receptionist shut them down once at my request (it was almost 2 AM) but I recommend stricter enforcement of noise policies.

By , from Bayamon, PR on Mar 25, 2019

Review comment responded on Mar 28, 2019

Thank you very much. Hope to have you as our guest again in our property.

1
Everyone

By on Dec 10, 2018

Review comment responded on Jan 23, 2019

We are deeply sorry for the issues encountered. Hope you can let us know the concerns.

Holiday Inn Hotel & Suites Houston West - Katy Mills, an IHG Hotel

25406 Katy Mills Parkway, Katy, TX 77494
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