Our expectation about the room was much better than when we arrive, anyway we were able to handle some of the detail but at night (11.30) the room was full of insects on the bed and all a over the roof, there was just one room suitable to sleep so we all (family of 5) move to one room to avoid the ...
Stayed at hotel for 3 days.... Very comfortable, great helpful staff and close to everything...was not that impressed with the spa in front of the hotel but perhaps it was the weekend package that Zi chose that was not good... Beer spa is right around the corner and so are many of the recommended ...
The staff at the reception is speaking acceptable English and provides you useful information. It is mandatory to park in a public parking, correct price. The hotel is very nice from the outside, nevertheless the inside is a bit less glamorous. Phonic insulation between rooms is poor and the breakfast ...
Is comfortable and staff gives you good treatment, location is a bit far from the downtown but parking is very convenient at the hotel.
good hotel, beautiful view comfortable very good breakfast
Well the first night was a disaster. there was a discrepancy over the room I reserved & the male clerk was very frazzled. I actually had to go behind counter to help look at computer then had to talk directly to his supervisor over the phone. She was helpful however once conversation was over and clerk hung up we still went around in circles For 45min before finally getting key for my room. I believe the clerk was in training and probably should've never be left alone that late in the evening. He was very nice and even helped carrying our bags to our room.
The staff at the reception is speaking acceptable English and provides you useful information. It is mandatory to park in a public parking, correct price. The hotel is very nice from the outside, nevertheless the inside is a bit less glamorous. Phonic insulation between rooms is poor and the breakfast buffet is not very good. The main disappointment is the spa. In a thermal city you would expect a super spa, not the case here. The swimming pool is 3x3m, not very nice and you are constantly starred by a guy behind the counter. The sauna is accessible on reservation and for extra cost, again nothing fancy. To summarize, good locking hotel but perfectible prestations.
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