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El Dorado Seaside Palms Spa Resort-all Inclusive

5.0 star property
Adults-only beachfront hotel with 5 outdoor pools

Choose dates to view prices

Photo gallery for El Dorado Seaside Palms Spa Resort-all Inclusive

Sports facility
On the beach, sun loungers, beach umbrellas, beach towels
11 bars/lounges, 3 poolside bars
Sports facility
11 bars/lounges, 3 poolside bars

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • All inclusive
  • Housekeeping
  • Room service

Explore the area

View in a map
Km 95 Carr Cancun - Tulum Kantenah L2, Kantenah, ROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Place, Ecopark Kantun Chi
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Luxury Junior Suite

  • 527 sq ft
  • Sleeps 2
  • 1 King Bed

Beachfront Junior Suite

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Swim Up Junior Suite

  • 559 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Junior Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Kantenah

El Dorado Seaside Palms Spa Resort-all Inclusive places you 9.1 mi (14.7 km) from Akumal Beach and 10.1 mi (16.3 km) from Half Moon Bay. This 38-room, 5-star hotel has 5 outdoor pools along with indoor private hot tubs and a full-service spa.

What's nearby

  • Cenote Azul - 5 min drive - 3.5 miles
  • Cenote Cristalino - 6 min drive - 3.8 miles
  • Ecopark Kantun Chi - 6 min drive - 4.2 miles
  • Xpu-ha Beach - 7 min drive - 3.7 miles
  • Puerto Aventuras Golf Club - 8 min drive - 5.9 miles

Getting around

  • Tulum Intl. Airport (TQO) - 80 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬9 min drive
  • ‪Lobby Bar White Sand - ‬10 min drive
  • ‪La Hacienda - ‬9 min drive
  • ‪Helios Restaurant - ‬12 min drive
  • ‪Bar Balam - ‬9 min drive

About this property

El Dorado Seaside Palms Spa Resort-all Inclusive

Adults-only beachfront hotel with 5 outdoor pools
Guests of El Dorado Seaside Palms Spa Resort-all Inclusive have access to a full-service spa, 5 outdoor pools, and a gym. You can take advantage of free valet parking, along with an airport shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this adults-only hotel include a sauna, an outdoor tennis court, and conference space.
Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Indoor private hot tubs, free minibar items, and balconies or patios are also standard.
An outdoor tennis court and a health club are featured at the hotel. 5 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Exterior
El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only
  • On private beach
  • Pool
  • All inclusive
  • Spa
8.8 out of 10, Excellent, 417 reviews
$472 nightly
The price is $571
Dec 9 - Dec 10
Total with taxes and fees
El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered valet parking on site

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Arrecifes
  • Beach Barbeque
  • La Carreta
  • Mia Casa
  • Seaside Market

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Personal motorized watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Seaside Suites Palms Karisma Adults Todo Incluido
El Dorado Palms
El Dorado Seaside Palms Adults only All inclusive
El Dorado Palms By Karisma Adults Only All Inclusive
El Dorado Seaside Palms, Adults only All inclusive Hotel
El Dorado Seaside Palms, Adults only All inclusive Kantenah

Frequently asked questions

Are free cancellation options available at El Dorado Seaside Palms Spa Resort-all Inclusive?

El Dorado Seaside Palms Spa Resort-all Inclusive offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see within easy reach of El Dorado Seaside Palms Spa Resort-all Inclusive?

This hotel is located in Kantenah, close to Akumal Beach, Half Moon Bay, and Puerto Aventuras Marina. You'll also find Cenote Azul and Xpu-ha Beach within a short drive.

Is parking available on site at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, uncovered valet parking is offered for free at the hotel.

Is there a spa at El Dorado Seaside Palms Spa Resort-all Inclusive?

Náay Spa is the hotel's spa and services include body wraps, massages, facials, and mani/pedis.

Does El Dorado Seaside Palms Spa Resort-all Inclusive feature a casino at the property?

No, El Dorado Seaside Palms Spa Resort-all Inclusive doesn't have a casino.

Will I find an indoor pool at El Dorado Seaside Palms Spa Resort-all Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 5 outdoor pools.

What do couples enjoy most about El Dorado Seaside Palms Spa Resort-all Inclusive?

This adults-only hotel offers many amenities for couples, including in-room massages as well as 5 outdoor pools and 3 poolside bars.

Are there hot tubs at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, all guestrooms at this hotel have private indoor spa tubs.

Does El Dorado Seaside Palms Spa Resort-all Inclusive feature a restaurant that includes a breakfast menu?

Yes, El Dorado Seaside Palms Spa Resort-all Inclusive has 10 restaurants, and serves breakfast for a surcharge.

Will El Dorado Seaside Palms Spa Resort-all Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at El Dorado Seaside Palms Spa Resort-all Inclusive.

Are there connecting rooms at El Dorado Seaside Palms Spa Resort-all Inclusive?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to El Dorado Seaside Palms Spa Resort-all Inclusive?

The closest major airport to El Dorado Seaside Palms Spa Resort-all Inclusive is Cozumel Intl. Airport (CZM), which is 28.9 mi away (265 minutes by car).

Are there rooms with balconies that I can book at El Dorado Seaside Palms Spa Resort-all Inclusive?

Yes, every guestroom at El Dorado Seaside Palms Spa Resort-all Inclusive comes with a balcony with some featuring ocean or garden views.

Does El Dorado Seaside Palms Spa Resort-all Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at El Dorado Seaside Palms Spa Resort-all Inclusive.

Reviews

El Dorado Seaside Palms Spa Resort-all Inclusive Reviews

7.8

Good

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness
I planned my vacation (girls trip) several months ago. I requested 2 rooms, double beds needless to say we were given KING BEDS. The upgrade for the inconvenience was a room on the 6th floor(my room was initially on the 4th floor)Making the best of a bad situation we decided to add an extra day. Needless to say the room request for an extra day was never made by the resort representative. We were left scrambling for a room which is why i turned to Expedia. The resort would not discount a downgraded room as compensation for there error. It was suggested by a resort Supervisor to check with Expedia or 3rd party booking company for a lower rate. The resort is BEAUTIFUL the compassion/service leaves ALOT to be desired. I
Stayed 1 night in Aug 2018

10/10 Excellent

romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience .will recommend to other family and friends..excellent service, food and staff
Stayed 5 nights in Jun 2018

10/10 Excellent

Kathy & Glenn, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband & I stayed at Sensimar Seaside Suites & Spa from 3/24/18-3/30/18 & had the most wonderful, relaxing and pampered vacation ever! The staff from the moment of our arrival were very engaging & attentive. The grounds are beautiful and constantly maintained by all the wonderful staff working there.This is our 3rd stay at a Karisma property and we both agree this one is our absolute favorite! Our personal conceirge Ula was very friendly, personable and helpful making our dinner reservations ,spa appointments &just checking in to see how we were doing. I took morning yoga classes with Edgar who made everyone feel comfortable and at ease, outdoors just above the beach.We relaxed on the beautiful beach every day & were able to get a bali bed in a great spot. We were spoiled by Erbie ,our Beach Butler who always greeted us with the warmest smile and served us delicous appetizers throughout the day.The beach waitresses were awesome, always checking in to see if we would like a cocktail. We had delicous ,healthy & beautifully presented meals at every place we dined our entire vacation with wonderful staff. We had great breakfasts & awesome, attentive staff at the Beach Barbeque (Yobani) and Arrecifes (Alexis). We enjoyed delicious lunch meals at Boutique Burger and Beach BBQ. We had (2) very romantic and delicous Italian meals at Mia Casa (Jose) a very authentic Mexican dinner at La Carreta (Angel) & delicious Asain cuisine at Klay Talay. Gracias & we hope to return soon!!
Stayed 6 nights in Mar 2018

10/10 Excellent

ROGER

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Una experiencia de relajación magnífica
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El chef Juam Vargas excelente servicio. Y el camarero Erick trabajo excelente atencuin de todo el personal
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones y servicio, la comida muy buena
Stayed 4 nights in Mar 2019

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal es increíble, el spa delicioso, la playa tranquila y hermosa. Y la comida y bebida es excelente
Stayed 2 nights in Nov 2018

8/10 Good

Xavier, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El dorado seaside suites

Nuestra habitacion muy cerca de la playa y aunque la suite contratada era "ocean front view" la vista era demasido reducida ya que estabamos en el primer piso y la vegetacion tapa mucho la vista de la playa y el mar, pero aun asi era bonita y poco usual. El personal esta sumamente bien entrenado siempre sonrien y siempre te saludan con un Hola, nunca pasa nadie frente a un huesped sin saludarlo; los meseros extremadamente atentos y amables en especial Abraham del restaurante junto a la alberca y la hostess tambien muy atenta. La calidad de la comida es mucho mejor que cualquier otro hotel "all inclusive" ya que aqui si aplican lo de "gourmet inclusive" el restaurante oriental de maravilla, en fin muy buna comida. La playa parece una alberca ya que no hay oleaje por los rompeolas que impiden que haya marea alta. la atencion de los meseros en la playa muy buena y bebidas premium. Es nuestro 4 viaje a El dorado y seguiremos yendo. Hay que estar muy atentos al momento de hacer la reservacion ya que el nuevo hotel que ellos mismos construyeron al lado le estan poniendo el mismo nombre "El Dorado Sea side suites" pero este es un hotel bastante feo, nada que ver con las instalaciones del original si es nuevo pero los espacios estan sumamente reducidos. Al hotel original le estan cambiando el nombre por el de "TUI Sensimar"
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Pictures from Expedia are wrong. Stated with El Dorado Seaside Suites instead of Sensimar Apartements
Stayed 3 nights in Jan 2018

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bien cuidado y limpio. La comida podía ser mejor. Le faltan meseros pues los que tienen, no son suficientes o les falta entrenamiento pues su servicio muy lento.