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Recent guest reviews

Hotel was closed as in out of business with no notice.

Ladies at the front desk where awesome!! The cleaning crew did nothing even when asked i even tipped 5 dollars and still nothing with the corona virus i feel like sanitation is critical!

I have been here twice in the last month and both time I have excellent service with the gentleman behind the counter. Excellent .

The key card would not work 2 days in a row and had to be re-keyed twice.

The staff was friendly and helpful. It was close to fun things to do

The room that I was originally assigned to had bug in bed and stained towel

Room was clean and cared for. Exterior of facility seemed to need a little maintenance. Could not use swim pool due to chemicals not balanced. A lot of freeway and white noise due to location. Patio was nice. Staff were friendly.

Outdoors and stairs in bad shape Second floor landing was falling apart

They charged my card twice because of there poor ability to listen when I booked on orbits and paid for room .the lady was rude and didn’t want to listen

My room smelled like a cigar had been smoked in it and it gave me a headache. I left and found stuff to do instead of hang out in my room. The room was just dingy...not best western quality I am used to. I would of rather stayed at the motel 6 because the room would of looked more sanitary. This hotel just made me feel like it was dirty. Also the curtain is see through and there is nothing to block the window so people can technically see in your room at all times. Made me feel very uncomfortable.

This hotel was not as good as we were expecting for the week we spent there, but we still had a good time. The rooms still had a leftover cigarette smoke smell in them, probably because almost everyone who was staying there and the staff were constantly smoking right next to the entrance doors. The pool actually was nice though, and the breakfast was great! We had to have our keys reset every day, which was annoying, and we often had to call to request our room to be cleaned (which we learned after the first few days). The gym area was nice enough, lots of parking, easy check in/out. I think in the future I'd spend the extra $10-20/night on a nicer place.

My stay was for 5 days. Each day I had to go to the front desk to get a new key. Also no one cleaned out room the entire stay. The ice machine did not work but if you really need ice Quik Trip is within walking distance. The staff was nice the location was perfect the key situation was annoying and no ice was irritating.

We were very pleased with our stay. The hotel had everything we needed and expected.

Concrete mezzanine is in need of repair, it's falling apart and there are trip hazards as a result. Beyond that, the hotel is ok.

This hotel had scary, crumbling and broken, concrete outdoor walkways that must be used to get to rooms on the second floor. The edge of this balcony walkway was actually broken off in at least one area and yellow caution tape was on the railing in that spot. Otherwise the exterior of the hotel is attractive and the 2 rooms we had were in good condition. The staff was friendly and helpful. The broken concrete walkways scared me and I would not stay at this Best Western again if they were not replaced or well-repaired.

Ok hotel. Close to stadium. Kind of scary location. Room smelled of smoke and dirt was clinging to ceiling. Staff was nice. Drive up motel.

The hotel was not as represented. The pictures & description makes it seem like a newly renovated picturesque choice. However, it is a dumpy, cramped, 70's MOTEL. The lobby has been redecorated, but the rooms are not nice. The bathroom still had '80 pink and blue feathered wall paper, an old shower with no water pressure, a light that flickered & buzzed, a gross yellow cigarette smoke stained vent, and a toilet lid that completely fell off. There was barely room to walk around the beds, and the whole experience just gave us the creeps. If all you need is a place to sleep, maybe consider this if the price is cheap enough, otherwise you would be way better to find another option. Don't be fooled by the pretty pictures. They are deceptive.

S Lynn Ct Independence MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Truman Inn is located 1.8 mi (2.9 km) from Midwest Genealogy Center and within a 10-minute drive of Kauffman Stadium. This 103-room, 3.5-star hotel has an outdoor pool along with a 24-hour fitness center and free in-room WiFi.


Rooms

Truman Inn's 103 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free local calls, ironing boards, and desks.


Property features

At Truman Inn, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Standard Double Room

2 Double Beds | Sleeps 4

Standard Single Room

1 King Bed | Sleeps 2

Guest reviews for Truman Inn

Everyone (16) Couples (9) Business (3) Family (8) Other (2) Friends (1)
1
Everyone

Hotel was closed as in out of business with no notice.

By on Sep 21, 2020

3
Everyone

Ladies at the front desk where awesome!! The cleaning crew did nothing even when asked i even tipped 5 dollars and still nothing with the corona virus i feel like sanitation is critical!

By , from Kansas city on Apr 25, 2020

Review comment responded on Apr 28, 2020

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Please accept my sincerest apology for not exceeding your expectations. During this time of Covid-19 our main goal the the health and welfare of our guest and staff. We have limited the amount of contact between both to help prevent the spread of the virus. I will be using the feedback you gave me to implement improvements and to strengthen the quality of cleanliness provide by our housekeeping department. I hope the next time you are traveling you will choose Truman Inn, that we can have another chance to provide you with a superior experience. Kindly, Nicole S.

5
Everyone

I have been here twice in the last month and both time I have excellent service with the gentleman behind the counter. Excellent .

By on Feb 13, 2020

Review comment responded on Feb 22, 2020

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Thank you so much for your positive feedback. We look forward to seeing you the next time you are traveling. Kindly, Nicole S.

2
Everyone

By on Jan 25, 2020

Review comment responded on Jan 25, 2020

Dear Guest, Thank you for your feedback. We apologize that your stay was not to your satisfaction. We hope that you will give us another opportunity to provide superior service. Kindly, Nicole S

4
Family

The key card would not work 2 days in a row and had to be re-keyed twice.

By on Jan 16, 2020

Review comment responded on Jan 16, 2020

Dear Guest, I apologize for not meeting your expectation. I hope you will allow Truman Inn another opportunity to provide you with superior service. Kindly, Nicole S

4
Family

The staff was friendly and helpful. It was close to fun things to do

By on Aug 28, 2019

Review comment responded on Sep 3, 2019

Dear Mona, Thank you so much for your positive feedback. We look forward to seeing you again in the future. Sincerely Nicole S.

3
Family Family

The room that I was originally assigned to had bug in bed and stained towel

By on Jul 3, 2019

Review comment responded on Jul 3, 2019

Dear Guest, Please accept our apology, we recognize we did not meet your expectations. As an exterior hotel this is the season we battle with insects from the out doors. We will be using your feed back to implement improvements in our House Keeping department, To help insure stained linen does not make it to guest rooms. We hope to see you again that we may have the opportunity to provide you with superior service. Kindly Nicole S.

4
Friends Business Business

Room was clean and cared for. Exterior of facility seemed to need a little maintenance. Could not use swim pool due to chemicals not balanced. A lot of freeway and white noise due to location. Patio was nice. Staff were friendly.

By on Jun 4, 2019

Review comment responded on Jun 14, 2019

Dear Michele, We greatly appreciate your positive feedback. We hope to see you again soon. Sincerely Nicole S.

5
Everyone

By on Nov 25, 2018

3
Everyone

Outdoors and stairs in bad shape Second floor landing was falling apart

By on Nov 17, 2018

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