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La Quinta Inn & Suites Overland Park

2.5 out of 5.0

Recent guest reviews

I woke up at 2am because it was then I noticed my body reacting to the allergens, presumably coming from the carpet. Couldn't stand to stay another night, so requested from my employer that I transfer hotels. The person dealing with the refund for the remaining two nights of my stay was put through rigmarole. First the front desk told him to call Orbitz because they were powerless to provide a refund. Then while speaking to Orbitz, Orbitz calls the hotel and they refuse to refund. So he calls the hotel back to speak to the manager and gets the front desk manager, who tries to put it back off on Orbitz again. To his credit, after explaining the situation, the front desk manager agreed to give a refund for the remaining unused nights. Perhaps a partial refund should have been offered for the night suffered through. Bottom line, not staying here again until they renovate.

The carpet smell was immediately noticeable, but I figured I could survive just three nights. Not the case. Had to find another hotel the next day as my left eye began to swell partially shut the following afternoon. The mediocre customer service had me make several calls to Orbitz and the front desk manager before finally getting a refund. Headache and time lost. More time lost writing this review, but the experience was so bad that I had to lower the current 4.1/5 rating this hotel misleadingly enjoys.

This was a convenient location for us. Check in was very slow. The room was nice enough, except for a very, very bad patch job on carpet damage. room was clean and comfortable. Bed was very comfortable. Price was very reasonable.

Beds not good. Request a move. Next room still had lumpy mattress. Then this room. Someone had a Yapping puppy dog that yapped all night.

The hotel was average for the price. But close to the Freeway, easy on easy off. The room could've been cleaned better. A dirty face towel was left in the bathroom and under the bed was very dusty.

Best La Quinta we have ever stayed at. No complaints at all.

Was good for a quick overnighter! As usual, breakfast was great.

This hotel was one of the best I have been in around Overland Park. It was quiet, the room was dark, and the WIFI was great.

22 minutes from Legends, Indoor skydiving just around the corner too! Good mid range hotel, nothing fancy, but beds comfy, pool was nice, rooms were about what you'd expect from LA Quinta.

This was a family gathering for attendance to the graduation exercises at state university The travel arrangements from the airport and the university were appropriate

The hotel was perfectly located at Overland park. It's very close to many resturants and grocery stores. Rooms were clean and service was good.

disappointed in breakfast..eggs were cold, rolls were stale...bisquits were hard....2nd morning we switched to waffles and they were good as we made them and they were fresh. hotel overall was pretty nice with fireplace lit in lobby...very welcoming and staff very good and helpful.

where nice stay, would highly recommend, nice location \,good staff

The room was super clean and the shower had a nice adjustable head that was really relaxing. The staff at the front desk were extremely nice to us and made the check-in/out process very stress free. The continental breakfast with eggs, sausage, and waffles were totally unexpected! I was thouroughly impressed with our stay at this La Quinta! I would stay here again without a doubt!

This is a simple, clean, quiet hotel with a helpful staff and comfortable rooms. Not a lot of fluff here, but, I wouldn't have used it anyway. Nice pool area that I viewed from the lobby, my three day trip was for business. Nice to have an in room refer, microwave and coffee maker. Continental breakfast was simple, but, just fine. Well located with convenient access to the interstate system. Many nearby restaurants, though most were of the sports bar variety. I'd certainly come back.

Reserved King "pillow-top" room...mattress was not a pillow-top and the springs were broken with a big canyon on one side of the bed. Move us to a Suite at no extra charge...still no pillow-top (hard bed) and then no hot water and once that fixed, water drizzled from shower. And toilet seat was stained, peeling and just gross!!

We stayed three nights. Clean room, fridge, microwave. Comfy bed

We were able to check in early and that was a big help. We were tired and had a meeting in seveal hours and were able to rest before that meeting. Staff was very friendly, helpful. Room had everything we need and was in the discription of the room

Look forward to our next visit. W travel with our dog and the rooms have easy access outside. Key cards worked well. Breakfast had some healthy items including fat free milk and fresh fruit. Good rate to extend our visit additional day. Worked well for family reunion with 2 other rooms.

This hotel was nice to us. The staff was great, rooms were clean. Had some trouble with the key but overall a good hotel for a great price.

10610 Marty St Overland Park KS

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Overland Park Convention Center, La Quinta Inn & Suites Overland Park places you within a few miles (5 km) of Corporate Woods. This 143-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Towne Center Plaza and Overland Park 9/11 Memorial are also nearby.


Dining

Free continental breakfast is included with your stay.


Rooms

All of La Quinta Inn & Suites Overland Park's 143 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and video-game consoles, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

At La Quinta Inn & Suites Overland Park, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 3

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, 1 King Bed

King 1 | Sleeps 4

Room, 2 Queen Beds, Accessible

Queen 2 | Sleeps 4

Guest reviews for La Quinta Inn & Suites Overland Park

Everyone (9) Business (5) Couples (12) Family (8) Other (1)
1

musty moldy carpets & poor customer service

Everyone

I woke up at 2am because it was then I noticed my body reacting to the allergens, presumably coming from the carpet. Couldn't stand to stay another night, so requested from my employer that I transfer hotels. The person dealing with the refund for the remaining two nights of my stay was put through rigmarole. First the front desk told him to call Orbitz because they were powerless to provide a refund. Then while speaking to Orbitz, Orbitz calls the hotel and they refuse to refund. So he calls the hotel back to speak to the manager and gets the front desk manager, who tries to put it back off on Orbitz again. To his credit, after explaining the situation, the front desk manager agreed to give a refund for the remaining unused nights. Perhaps a partial refund should have been offered for the night suffered through. Bottom line, not staying here again until they renovate.

By , from Palm Springs, CA on Oct 14, 2017

2

allergic to carpets & mediocre customer service

Everyone

The carpet smell was immediately noticeable, but I figured I could survive just three nights. Not the case. Had to find another hotel the next day as my left eye began to swell partially shut the following afternoon. The mediocre customer service had me make several calls to Orbitz and the front desk manager before finally getting a refund. Headache and time lost. More time lost writing this review, but the experience was so bad that I had to lower the current 4.1/5 rating this hotel misleadingly enjoys.

By , from Dallas, TX on Oct 14, 2017

4

nice

Everyone

This was a convenient location for us. Check in was very slow. The room was nice enough, except for a very, very bad patch job on carpet damage. room was clean and comfortable. Bed was very comfortable. Price was very reasonable.

By , from iowa on Aug 29, 2017

2

terrible beds noise coming from other rooms.

Everyone

Beds not good. Request a move. Next room still had lumpy mattress. Then this room. Someone had a Yapping puppy dog that yapped all night.

By on Apr 10, 2017

Review comment responded on Apr 14, 2017

Thank you for your feedback regarding your recent stay with us. We apologize for the issues that you have noted and we are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Respectfully, LQ Customer Care

3

average close to freeway.

Everyone

The hotel was average for the price. But close to the Freeway, easy on easy off. The room could've been cleaned better. A dirty face towel was left in the bathroom and under the bed was very dusty.

By on Mar 30, 2017

5

great stay

Everyone

Best La Quinta we have ever stayed at. No complaints at all.

By , from KS on Jan 1, 2017

3

hotel that works!

Everyone

Was good for a quick overnighter! As usual, breakfast was great.

By , from Omaha on Nov 11, 2016

5

great hotel

Everyone

This hotel was one of the best I have been in around Overland Park. It was quiet, the room was dark, and the WIFI was great.

By , from Springfield, MO on Nov 10, 2016

3
Everyone

22 minutes from Legends, Indoor skydiving just around the corner too! Good mid range hotel, nothing fancy, but beds comfy, pool was nice, rooms were about what you'd expect from LA Quinta.

By , from Tulsa on Jul 24, 2016

5

exemplary accomdations graduation exercises

Families

This was a family gathering for attendance to the graduation exercises at state university The travel arrangements from the airport and the university were appropriate

By on May 20, 2014