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Days Inn & Suites KCI Airport

2.0 out of 5.0

Recent guest reviews

The bathroom had an exhaust fan that was connected to the light - the fan was broken and was extremely loud when the light was turned on. The bathtub was not clean and was dirty up along the shower stall. The room was dark and seems it was from the 80s decor. even the bath towels looked gray.

The staff was nice, but the hotel could use an upgrade. The room felt dark and old.

The people at the front desk were in a bad mood and slightly rude.

The pool was closed for health code violation. Hall way smelled like smoke,

Our room had a funny smell and looked rundown. The hotel staff let us change to a different room. It was MUCH nicer. We wondered why the other rundown and smelly room was still being used. This was during the eclipse time, so maybe there were overfull and used a room they don't normally book.

the place smelled - the elevator was broke- a hooker in the stairwell I slept in my clothes the ac was broke was about 50 in the room. HE TRANSPORTATION THE AIRPORT THE CAR WAS FILTHY AND HAD ALL KIND OF RED LIGHTS FLASHING ON THE DASH BOARD NEVER EVER AGAIN

Not bad for the price. Floor was dirty everything else was ok.

Clean convenient nice rooms friendly staff I stayed for one night I have nothing more to say

Mean lady at the desk. They gave the wrong room number and at 10pm i was trying to open the door and a man came out asking what I need, i feel so bad, unnaceptable .

Rude staff and unpleasant smell in lobby and room. Room service was very bad. Horrible Breakfast arrangement. Will not recommend to anyone.

The lobby area was clean but dated. The public restroom on main floor was filthy. I went to check in after a 14 hour day however there was no clerk available to check me in. There was a sign saying making an airport run. I left and went to Comfort Inn which was next door

The hotel is a little dated but staff was great. Some guests ignore the no smoking policy and the room we were assigned reeked of cigarette smoke. The staff immediately provided us with a different room when a room was available. Great waffles for breakfast! Maintenance is readily available, but he needs to wait on a response after he knocks before barging into the room.

Was there for a funeral. No working phone in the room, staff didn't seem to care. Booking wasn't done correctly. Personally was told to call Orbitz. to tell them to submit again. Even though it showed as prepaid. Maybe a little muscle flexing going on. Spent over 20 minutes on a pay as you go phone before allowed to go to my room. Missed the memorial. This place could use a little updating. Maybe patch the holes in the walls that held pictures or something at one time. Customer may not worry about hidden cameras ect. I was only there for one night. It was close to the funeral I was going to, chosen because it had a pool.

We stayed here during a Log Home show we were participating in. Reasonably good Breakfast varity and clean room

Poor presentation on entry. Looked like lobby hadn't been swept in a few weeks. Broken chair at computer (biz center) and also one in my room at desk. Overall cleaniness was questionable.

I would never stay here again! The entire hotel smelled like cigarettes. Rooms, lobby, hallway all dirty and smelled. Lady who checked us in looked like she was annoyed she had to work.

Would have gladly paid a few extra bucks to stay next door at a nicer hotel. Can't believe they can stay in business with that nasty of accommodations. Never again.

Staff was helpful. Room was comfortable. Enjoyed my stay.

It's a nice hotel. No one really stays at the front desk so you're left standing there a lot of the time. And we also had someone enter our room while we were gone. We know this because things were moved around and we found a pair of female gloves in our suitcase that didn't belong to us. That totally freaked us out!! But nothing came up missing. Still very odd and scary.

Bottom line: the room was cheap (yay!), but the trade-off was that the the hotel was dirty, cramped, not-well-taken-care-of at all.

11120 Nw Ambassador Dr Kansas City MO

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 1.1 mi (1.8 km) from Harley-Davidson Factory, Days Inn & Suites KCI Airport is within a 10-minute drive of Zona Rosa. This hotel has 51 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. It's near the airport and also within a 30-minute drive of Sprint Center and Legends Outlets Kansas City.


Dining

Start your day off right with a free continental breakfast, served each morning from 5 AM to 9 AM.


Rooms

All 51 recently renovated accommodations feature 6 bedrooms. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Washers/dryers, refrigerators, and coffee makers are also standard.


Property features

Renovated in 2015, Days Inn & Suites KCI Airport offers an indoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a free kid's club, a computer station, and express check-out.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Standard Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Guest reviews for Days Inn & Suites KCI Airport

Everyone (29) Business (8) Couples (16) Family (14) Friends (5) Other (10)
2

not so nice

Everyone

The bathroom had an exhaust fan that was connected to the light - the fan was broken and was extremely loud when the light was turned on. The bathtub was not clean and was dirty up along the shower stall. The room was dark and seems it was from the 80s decor. even the bath towels looked gray.

By , from Chicago on Nov 10, 2017

Review comment responded on Nov 12, 2017

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our towels and shower. I do hope you'll return so that we can surpass your expectations of service and accommodations.

3
Everyone

The staff was nice, but the hotel could use an upgrade. The room felt dark and old.

By on Oct 1, 2017

Review comment responded on Oct 5, 2017

Thank you for the compliments of our hardworking staff. We appreciate you for pointing out areas where we can improve better. We hope you return to show you a far better experience.

5
Everyone

The people at the front desk were in a bad mood and slightly rude.

By , from kansas city on Sep 28, 2017

Review comment responded on Oct 5, 2017

Thank you so much for leaving us an excellent rating though we feel sorry for the bad experience that you encounter with the state of our accommodation. It is very disheartening to learn that anyone is treated with rudeness or that any misunderstandfing is not address in a professional manner. We take your feedback seriously and should take necessary actions so that it will never happen again.

2

health code violation for the pool

Everyone

The pool was closed for health code violation. Hall way smelled like smoke,

By on Sep 19, 2017

Review comment responded on Sep 25, 2017

I am sorry you were not able to enjoy the pool as it was closed for maintenance. We are working very closely to be able to improve our services and serve our guests better. We look forward to serving you again. Regards,

3

staff allowed us to change rooms

Everyone

Our room had a funny smell and looked rundown. The hotel staff let us change to a different room. It was MUCH nicer. We wondered why the other rundown and smelly room was still being used. This was during the eclipse time, so maybe there were overfull and used a room they don't normally book.

By on Aug 24, 2017

Review comment responded on Aug 28, 2017

Thank you for taking the time to complete your feedback of our hotel. Whilst this is not the feedback we strive for, please know that your review will not go unnoticed and we will make certain your next visit will be a much better, more pleasant experience.

1

discusted

Everyone

the place smelled - the elevator was broke- a hooker in the stairwell I slept in my clothes the ac was broke was about 50 in the room. HE TRANSPORTATION THE AIRPORT THE CAR WAS FILTHY AND HAD ALL KIND OF RED LIGHTS FLASHING ON THE DASH BOARD NEVER EVER AGAIN

By , from NYC on Aug 23, 2017

Review comment responded on Aug 28, 2017

We strive to give you a wonderful experience though I regret to hear that you weren't thoroughly impressed. Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience and I hope you'll return to see how we grow and evolve.

3
Everyone

Not bad for the price. Floor was dirty everything else was ok.

By on Aug 17, 2017

Review comment responded on Aug 24, 2017

Your comfort and convenience are our top priorities, know that we are always looking for ways to improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5
Everyone

Clean convenient nice rooms friendly staff I stayed for one night I have nothing more to say

By , from US on Jul 9, 2017

Review comment responded on Jul 22, 2017

Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. Thank you for taking the time to share this five star ratings with our management, staff, and future guests.We do hope to see you and your family again soon and thank you so much for your business.

2
Everyone

Mean lady at the desk. They gave the wrong room number and at 10pm i was trying to open the door and a man came out asking what I need, i feel so bad, unnaceptable .

By on Jul 6, 2017

Review comment responded on Jul 22, 2017

On behalf of our front desk, I sincerely apologize for the issue with the accommodation provided to you during your recent visit. Report is sent to our management I assure you that this is addressed accordingly, Thank you for reviewing your stay here at Days Inn Kansas City International Airport

2

horrible hotel

Everyone

Rude staff and unpleasant smell in lobby and room. Room service was very bad. Horrible Breakfast arrangement. Will not recommend to anyone.

By on Jul 3, 2017

Review comment responded on Jul 22, 2017

I am very sorry you were disappointed with the services finding our staff rude and unwelcoming, your feedback including breakfast served will be reported to our management, and this will be verified and called to the attention of concerned staff. We appreciate your time in bringing your concern to our attention.