Clarion Inn2.5 out of 5.0
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Recent guest reviews
Staff was great and room was fine. Location is fine for business or just a quick night's stay. Not much nearby.
Bedbugs like pollution in room 205 guy at the front desk wasn't surprised.
Quick trip to kalamazoo. Slept great. Comfy clean bed. Good breakfast. Friendly staff
Visiting Kalamazoo and wasn't looking to spend a lot. Very clean, nice room atmosphere, I was happy with my stay but the front end and housekeeping staff seemed more interested in other things besides guests. Housekeeping constantly blocking halls and felt like an inconvenience just trying to get to my room, front end loved asking how I was doing as I was passing through the lobby but frequently had to wait for someone to show at the desk.
Stayed here as a stopping point between Chicago and Ann Arbor. Near the highway exit and plenty of restaurants.
Stayed overnight for a conference in town next day. It's a good 10-15 minutes from where I needed to be but was able to get for cheap with travel rewards. Took about 15 minutes to check in due to computer system failure. Room was comfortable and clean enough. Coffee maker but no microwave or fridge. Able to get a quiet night's sleep. Did not check out breakfast. Some renovations going on.
Clarion never more....This is suppose to be a 3 star hotel...Not...It was such a disappointment. The staff at the front desk for assistance was marginal. The continental breakfast was horrific! They had busquets and gravy that looked like it had sat there for days! did not touch that...The eggs, if you want to call them that were these dried out looking yellow patties...did not touch that, The fruit was a joke, only oranges, one was moldy, another felt like someone played baseball with it and the other was green. they only had one selection for yogurt. the selection of cereal was ok. bottom line, do not stay here...
We had a good experience at this hotel. Arrived late (10pm) and the staff was great! Very friendly and accommodating. Room was clean and comfortable. Free breakfast was a little sparse though. May be because they had a bit of renovations underway, but they didn't even offer fruit with breakfast.
The staff was very helpful when we checked in at 6:30 pm. Desk manager was quick and efficient. The only problem was that housekeeping did not leave fresh bath towels when room was cleaned. The housekeeper did leave a note. When I went to the front desk, I was provided with pool towels. The breakfast was great. All in all, it was a pleasant stay.
It was a full house this weekend and still the staff was very friendly.
Very clean..great location. Would visit again very soon I hope
A great place to stay in its price range, except two items. Breakfast hot items were "below average". Stayed on the 3rd floor and was told they are the newest rooms in the hotel. Found mold at the bath sink overflow drain and under the rim. Told front desk upon leaving first morning and when returned someone had poured bleach in main drain of sink, missing the rim and the overflow, AND missing the fact that Bleach is NOT recomended, or specified, for Mold clean-up. A very simple cleaning/inspection protocol would solve this problem. Otherwise a quitet, nicely kept building. WOuld recommend if the mold problem was addressed.
We were going to a family party in Kalamzoo and I chose this Best Western and it was an excellant choice! The girl at the front desk on arrival was so friendly and nice! Facilities were very clean. The room was very clean! Bed was really comfortable! We were meeting family for breakfast but I went into the free breakfast to check it out and it looked wonderful! Cereals, juice, milk, coffee, sausage, biscuits and gravy, eggs....too much to mention! Made me a little sad we had plans! I plan on staying here next year on our return visit! Thanks!
Hotel was comfortable and clean. Oddly the bathroom light would not turn off. The light was also a heater and so was a little warm for time of year. Toilet lid would be good!
Hotel was clean and comfortable. Staff was very pleasant and courteous. Continental breakfast was well laid out and fresh. Sitting room was adequate. Good value.
We stayed at this hotel while attending a conference. The room was OK, but the bathtub and toliet seat needed a little more attention (cleaning) initially. After that, the room was cleaned well. I thought the room had an odor to it--my spouse thought it was just a room deodorizer. The staff was courteous, attentive and friendly. Breakfast was OK. I wouldn't give it a 3 star rating, especially considering the price.
Would reccomend this motel. Front desk staff were professional, and courteous. Extreamly prompt when I though tI lost card key, took care of it over the phone, immediately! ! Room clean, and comfortable.
The hotel staff was very friendly. Dogs are very welcome. The bed was comfy, room was very clean. Only stayed one night. Was a little pricey, but worth it. The breakfast was good, it included eggs, biscuits, sausage, gravy, waffles, muffins, fruit and cereal. Love having a hot breakfast to start the day.
My husband and I wanted a nice place to rest our heads after seeing a local theatrical production. This place is easy to get to from downtown Kalamzaoo. The room was clean and nice and staff provided us with dining info. More lighting in the room than usual - a plus! We didn't take advantage of the pool nor the breakfast only because of arriving late and leaving early. A great value!
The staff was very helpful, and the rooms were very nice.