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Prospector Hotel

3.0 out of 5.0

Recent guest reviews

We had a nice stay at this hotel. It's older and slightly run down but our room was clean, comfortable and the bed was good with great Wifi. The staff were always accommodating. The restaurant/bar T.J. McQuires was fun and good food. Our room had a great view over the water.

then had no good substittue for the suite we had booked after several phone ccalls along our trip to remind hem we were coming in late they still gave our room away....and with no reason except sorry wouldnt recommend the place and quality of facilities was poor 1st fllor rooms and dahll all smelled musty

The front staff was amazing! We unfortunately had a room on the basement level. In addition to having to lug down 5 bags on the stairs, we opened to a room with a window to the underground parking facility. There was gross stains on the wall of the garage and so closed the drapes. Initially the room smelled like perfume - perhaps to cover up something. The staff did something to help get rid of the smell. The shower was a bit broken. There would be water coming from the faucet versus the shower head. We were glad we were there only 1 night and basically in the room about 6 hours total. We sat in the lobby versus the room for a while.

When I arrived, I was told they had no rooms, after almost 3 hours in lobby with the desk clerk calling other hotels looking for rooms, suddenly a miracle, at almost 11 pm a room! After that fiasco the stay was pleasant. Lumpy mattresses and pillows, no screens on windows, old mismatched furniture, but 2 walk in closets! The staff was very nice and the food at restaurant very good. Hey its Juneau.

Prospector is an older hotel and doesn't have the same shiny veneer of newer establishments. That said, it's comfortable, hard to beat the location (near down town, right next to the museum!), and has modern amenities like wireless internet, cable. My room was spacious and clean. I slept well and felt refreshed in the morning.

Location made the hotel easy to walk to and from when visiting downtown. Don't expect a glamorous lobby and 5 star amenities. The hotel served it's purpose and was comfortable. The views onto the water front were excellent and the staff was helpful and polite.

We did so much exploring that we only went to the hotel to shower, sleep, and eat breakfast. The beds were comfy, the rooms were dark and quiet and the bathrooms were clean and functional. The restaurant off the lobby was great. Beautiful view of the water and quick, friendly service. No complaints.

I've lived I Juneau and know the Prospector is an older hotel that has gone through several remodels. I was traveling with my elderly handicapped mother and we stayed in the handicapped accessible room with a king sized bed. The staff was friendly and helpful and there is a full service restaurant on site which is handy. The location of the hotel is very good - within walking distance of the downtown area, grocery, museum, tourist activities, etc. Plus, there is ample free parking for guests, which in Juneau is great because parking is a premium in town. The free Wi-Fi was good. I liked the fact that there was a frig and microwave in the room. Overall, it was a good value if you are not expecting the very fancy. Our room was good sized and more like a suite. The bathroom was huge and had very good lighting. The room had a nook with the TV cabinet, another useless closet, a desk, desk chair and sitting chair with ottoman. The lighting was poor for someone with limited vision in the "room" part. The room could have been a bit cleaner. On the surface things looked clean, but there was an over all dinginess to the room. The coffee maker was not cleaned and the second day, the coffee was not replenished; however there was fresh coffee in the lobby every morning.

We had a large 2 queen mountain view room. It had all the normal amenities one would expect. The room was clean and the beds comfortable. Free wifi! Nice location with a large grocery store around the corner and within walking distance of downtown. Had breakfast and dinner at their restaurant. Good selections and the cost wasn't more than most other places around town. Had very tasty fish tacos. Only complaint was it was unusually warm and our room was an oven with no air condition. Would stay there again and recommend it to others.

This hotel is not far from any of the downtown. The room was spacious, clean, wi-fi friendly. They had a nice restaurant on-site. We were only there for the one night--it was fine. The inside was much better than the appearance from the outside.

Okay.

Rooms were clean ,roomy, comfortable. Good downtown location, restaurant ok. However there were noisy and disorderly drunks in the alley behind the hotel at night. No free airport shuttle

Stayed overnight to catch a flight home, booked to early and ended up paying 20 bucks more than the best place in town. Room was very clean, however the towel rack falling to the floor and the ceiling stain in the bathroom with the paint peeling off it landing in the shower stole some of the ambiance.

good

Loved the view of Gastineau Channel, with pair of bald eagles using an abandoned pier in front of the hotel. Beds are long over due on having new mattress and box springs, and with sheets that actually fit. Heard very little noise from neighbors. Easy walk to anything worth doing in town. Hotel restaurant serves generous. tasty breakfasts.

Staff was very helpful, the room was neat & clean and the service was excellant.

375 Whittier St Juneau AK

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Ski-in/ski-out access

Located in Downtown Juneau, Prospector Hotel is adjacent to Juneau Arts and Humanities Council and within a 10-minute stroll of Juneau-Douglas City Museum. This 62-room, 3-star hotel has a restaurant along with conveniences like ski-in/ski-out access and free in-room WiFi. Centrally located in Juneau, the hotel is also a short walk from Alaska Governor's Mansion and Wickersham House State Historic Site.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can enjoy free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are other standard amenities.


Property features

Guests staying at Prospector Hotel enjoy access to ski-in/ski-out access, a fitness center, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, Ocean View

King 1 | Queen 2 | Sleeps 4

Executive Room, Ocean View

Queen 1 | Sleeps 2

Guest reviews for Prospector Hotel

Everyone (3) Business (3) Couples (4) Family (2) Friends (2) Other (2)
3

walkable to town

Everyone

We had a nice stay at this hotel. It's older and slightly run down but our room was clean, comfortable and the bed was good with great Wifi. The staff were always accommodating. The restaurant/bar T.J. McQuires was fun and good food. Our room had a great view over the water.

By , from San Diego on Aug 4, 2017

2

hotel gave our room away

Everyone

then had no good substittue for the suite we had booked after several phone ccalls along our trip to remind hem we were coming in late they still gave our room away....and with no reason except sorry wouldnt recommend the place and quality of facilities was poor 1st fllor rooms and dahll all smelled musty

By on Jul 23, 2017

2

not ideal being in the basement room

Everyone

The front staff was amazing! We unfortunately had a room on the basement level. In addition to having to lug down 5 bags on the stairs, we opened to a room with a window to the underground parking facility. There was gross stains on the wall of the garage and so closed the drapes. Initially the room smelled like perfume - perhaps to cover up something. The staff did something to help get rid of the smell. The shower was a bit broken. There would be water coming from the faucet versus the shower head. We were glad we were there only 1 night and basically in the room about 6 hours total. We sat in the lobby versus the room for a while.

By , from California on Jun 27, 2017

Review comment responded on Jun 30, 2017

We are sorry you were not pleased with your stay. The basement rooms are clearly advertised as ground floor rooms. They have new carpet, new paint and updated bedding. We offer them as economy rooms and are quite popular. You can be in downtown Juneau at a full service hotel for the price of the downtown budget hotels. Please come back next time and book one of our nicer rooms. We have rooms up to one bedroom suites for just a little more.

4

bad start to decent stay.

GetawayWithFriends

When I arrived, I was told they had no rooms, after almost 3 hours in lobby with the desk clerk calling other hotels looking for rooms, suddenly a miracle, at almost 11 pm a room! After that fiasco the stay was pleasant. Lumpy mattresses and pillows, no screens on windows, old mismatched furniture, but 2 walk in closets! The staff was very nice and the food at restaurant very good. Hey its Juneau.

By on Aug 24, 2015

5

unexpectly pleasant

BusinessTravelers

Prospector is an older hotel and doesn't have the same shiny veneer of newer establishments. That said, it's comfortable, hard to beat the location (near down town, right next to the museum!), and has modern amenities like wireless internet, cable. My room was spacious and clean. I slept well and felt refreshed in the morning.

By on Jul 31, 2015

3

alaska and the 50th state

Couples

Location made the hotel easy to walk to and from when visiting downtown. Don't expect a glamorous lobby and 5 star amenities. The hotel served it's purpose and was comfortable. The views onto the water front were excellent and the staff was helpful and polite.

By on Mar 13, 2015

3

practical, clean and affordable

Families

We did so much exploring that we only went to the hotel to shower, sleep, and eat breakfast. The beds were comfy, the rooms were dark and quiet and the bathrooms were clean and functional. The restaurant off the lobby was great. Beautiful view of the water and quick, friendly service. No complaints.

By on Jul 11, 2014

3

great location

Families

I've lived I Juneau and know the Prospector is an older hotel that has gone through several remodels. I was traveling with my elderly handicapped mother and we stayed in the handicapped accessible room with a king sized bed. The staff was friendly and helpful and there is a full service restaurant on site which is handy. The location of the hotel is very good - within walking distance of the downtown area, grocery, museum, tourist activities, etc. Plus, there is ample free parking for guests, which in Juneau is great because parking is a premium in town. The free Wi-Fi was good. I liked the fact that there was a frig and microwave in the room. Overall, it was a good value if you are not expecting the very fancy. Our room was good sized and more like a suite. The bathroom was huge and had very good lighting. The room had a nook with the TV cabinet, another useless closet, a desk, desk chair and sitting chair with ottoman. The lighting was poor for someone with limited vision in the "room" part. The room could have been a bit cleaner. On the surface things looked clean, but there was an over all dinginess to the room. The coffee maker was not cleaned and the second day, the coffee was not replenished; however there was fresh coffee in the lobby every morning.

By on Jul 1, 2014

4

better than we expected

Couples

We had a large 2 queen mountain view room. It had all the normal amenities one would expect. The room was clean and the beds comfortable. Free wifi! Nice location with a large grocery store around the corner and within walking distance of downtown. Had breakfast and dinner at their restaurant. Good selections and the cost wasn't more than most other places around town. Had very tasty fish tacos. Only complaint was it was unusually warm and our room was an oven with no air condition. Would stay there again and recommend it to others.

By on May 19, 2014

4

one night to see the town

Couples

This hotel is not far from any of the downtown. The room was spacious, clean, wi-fi friendly. They had a nice restaurant on-site. We were only there for the one night--it was fine. The inside was much better than the appearance from the outside.

By on Jun 10, 2013