- Disliked: Staff & service, property conditions & facilities
I would never book another trip to this hotel. My job cancelled my trip to the Johnstown, PA location. I called and try to cancelled with the front desk and was directed to the third party travel site. The representative called and was told they cannot process a refund, he wasted for a manger and was told to call back at a later time. To conclude my experience with Holiday Inn Johnstown, PA they refunded to refunded my money and I am complete irate about it, because my trip was pushed to a later time that week and I was going to rebook at this hotel but refused to do so only because they were not willing to accommodate their customer and give me my refund for an unscheduled cancellation. Fuck them!!!