This was my first time staying at the Boardwalk and I enjoyed it immensely. The staff was very helpful and efficient. My friends stayed at another hotel location and when we met up at this hotel they were very sad that chose another location. Clean and .
We had a two room suite. Only problem was the heavy hotel doors to each room after coming in the hallway door. It would have been nice to be able to keep those doors open. We had to prop them open with heavy items when we in the rooms. We also got very frustrated with the card keys. You get separate ones for entry to the building and entry to your rooms, but they are all plain white and easy to mix up.
Very nice rooms and great location to restaurants and shops. Would’ve liked to have had a rug or carpet in bedroom(s) and/or living room.
Room smelled. Overal appearance was disappointing. They need to step up their game to be a Hilton Hotels property
I didnt like the fact that i didnt even reserve the Boardwalk Resort i reserved the Barclay Towers and was transferred to the Boardwalk Resort then i had to do an upgrade for an additional $142 dollars just to stay in something comfortable... Horrible Horrible experience
I really love this hotel and the entire staff is so helpful and thoughtful
I love the pool, cleanliness of the room and the gym plus location. The layout of the room was great. The sun coming through the windows from the beach view looked like a painting.
Beautiful room & really nice and helpful staff
I loved my stay. Honestly the deposit was pretty expensive. You’re pretty much paying double when other spots charge only a percentage. Other than that it was amazing. Lots of open space. My room looked exactly like the pictures. It was so quiet I was able to get a lot of writing done. The view was perfect.
Key cards did not work well. On several doors they didn’t work at all.
It was really nice the size of the room, the beds were wonderful, the only think it was terrible, it was the elevator, it was working just one, and it took 2 hours trying to get our stuff to the car, We have to used the stairs and We have 3 kids, which it make the situation complicated.
Very loud window washers woke us up before 8am and laughed about it when I opened the shade. Room was loud in general and much smaller than depicted online. Definitely not worth the money, would not Stay there again.
I loved the waterfront view but the hotel is really outdated.
We came to stay here to celebrate my sons 3rd birthday. We got the one bedroom suite, and the rooms was nice, clean and enough space for me, my husband and 2 kids. We had a horrible incident on our first night. We were sleeping it was about 1230 and my husband and I jumped out of the bed because someone was screaming, I mean like they were being killed. We ran to the door but couldn't see anything out the peephole and were to frightened to open the door as it sounded as thought it was right outside. Turns out it was our neighbors, and they were fighting with each other, screaming at each other, cussing, sounds of stuff being thrown. MY guess is there was a substance involved. I was concerned for the lady, as it sounded as thought she was being beaten. They were coming in and out the room, doors slamming, people screaming. This woke up my young kids. They were scared, they were crying. My 3 year old was asking to go home, my 7 year old was shaking as it sounded like these people were right outside out door. We called down to the front desk, and they did nothing. It was probably 1AM at this point and about 20 or 30 minutes later or so we called back, and finally security came, but did nothing. As soon as security left they were yelling again. Our next step was to call the police. We shouldn't have had to call twice when people are scaring your children. We stayed only because they checked out. Was told I'd be contacted by GM, but not surprised that hasn't happened.
Room was rented to bring in NYE. We had a travel speaker & were told the music was too loud. My trash can had trash from the previous occupant in it. The heat did not work & once I pulled the blinds up they got stuck & would not come down.
Located in Northeast Virginia Beach, Boardwalk Resort and Villas is next to popular attractions like 17th Street Park and John Wareing Monument. This 106-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Washers/dryers, microwaves, and coffee makers are also available. Housekeeping is not available.
Guests staying at Boardwalk Resort and Villas enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. Other amenities at this beach hotel include a spa tub, a business center, and express check-out.
This was my first time staying at the Boardwalk and I enjoyed it immensely. The staff was very helpful and efficient. My friends stayed at another hotel location and when we met up at this hotel they were very sad that chose another location. Clean and .
Thank you for taking the time to complete our survey it is much appreciated. I hope to see you soon.
Thank you so much for sharing your experience with us! We appreciate you taking this time to leave us feedback and we are always looking to improve ourselves for our guests. We look forward to your future stays with us here at Boardwalk.
We had a two room suite. Only problem was the heavy hotel doors to each room after coming in the hallway door. It would have been nice to be able to keep those doors open. We had to prop them open with heavy items when we in the rooms. We also got very frustrated with the card keys. You get separate ones for entry to the building and entry to your rooms, but they are all plain white and easy to mix up.
Thank you so much for sharing your experience with us! We appreciate you taking this time to leave us feedback and we are always looking to improve ourselves for our guests. We look forward to your future stays with us here at Boardwalk.
Very nice rooms and great location to restaurants and shops. Would’ve liked to have had a rug or carpet in bedroom(s) and/or living room.
We are so glad to see that you enjoyed your stay! We hope to see you again soon!
Thanks for staying with us. We appreciate your feedback!
Room smelled. Overal appearance was disappointing. They need to step up their game to be a Hilton Hotels property
Thank you for your feedback. We do apologize for the inconvenience you've experienced during your stay.
I didnt like the fact that i didnt even reserve the Boardwalk Resort i reserved the Barclay Towers and was transferred to the Boardwalk Resort then i had to do an upgrade for an additional $142 dollars just to stay in something comfortable... Horrible Horrible experience
We are so sorry to hear that you did not enjoy your stay with us. Here at Boardwalk Resorts and Villas our goal is not only meet expectations but to exceed. I would like to apologize for dropping the ball. We hope to see you again in the future. Thank you for taking the time to fill out the survey.
Thank for your feedback we appreciate you filling out our survey. We hope this will not be your last time with us at the Boardwalk. See you soon.