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Hotel de France

4.0 out of 5.0

Recent guest reviews

When I booked this hotel it looked more inviting than others but nothing special – well I couldn't have been more wrong! This hotel is extremely special, it is very elegant and in many ways regal. When we walked into the hotel we had to pinch ourselves, how many times do you arrive at a hotel and think WOW we have come up triumphs. Everything about this hotel is just fabulous – so fabulous I am reluctant to write this review because I want to keep it my secret! The room was excellent, the setting for breakfast was great as well as the variety of food on offer and the service. We had dinner in the Garden View restaurant a few evenings and suffice to say I had the same dish twice because it was simply delicious; it is very rare for me to that! My girlfriend was equally impressed. The swimming pool, sauna steam room etc were excellent! The hotel is located on the outskirts of town and is about a 15-20 minute walk. In the evening a walk to and from town was very pleasant or a taxi back is only about £10. The approach to the hotel is up a little steep hill in the car or on the right there’s some ‘easy’ steps that are comfortable to navigate. I have a bad back and found it easy! Would I go again? Yes tomorrow!

This was a great hotel . Staff can not do enough for you . It was clean tidy at all times and the spa was spotless. Breakfast was good - could have been a bit better for the hot side of the food on offer but it did not put us off. Reception staff were first class if you asked a question and they did not know they researched and came back to our room with information.

The hotel is very large and provides all services you would expect. For the cost the new rooms are very nice. The Spa though is a case of ‘style over substance’ the service is extremely rude and the facilities don’t seem to make sense. Jacuzzi not quite warm up to have any therapeutic benefit and the bubbled area was only standing, so impossible to relax. A small, shallow (1/2 a metre) hot water pool, but no bubbles and in the dark. Relaxation room closed. Showers not premium, push button (5-10 second last) a spa should have rainforest/monsoon showers. Not the type you have in your local football club changing room. Actual swimming pool, same temperature as the jacuzzi. Makes no sense. On the other hand the healthhaus Gym was excellent, modern, clean and very knowledgable. I just doubt whether experienced spa-goers would ever recommend this hotel with such a high choice on the island and such muddled facilities.

We did an overnight spa package, which includes dinner, breakfast, a treatment and unlimited use of the lovely spa facilities. I would highly recommend it. Our room was large, nicely furnished and extremely comfortable. It was a highly enjoyable escape.

We stayed here last weekend (Friday 27th October-Sunday 29th October) . We went for my daughter's 30th birthday celebration. We were all thoroughly impressed with the hotel, and the staff were lovely. I had emailed the hotel to ask if a bottle of prosecco could be put in my daughter's bedroom for our arrival. We were thrilled to see the prosecco plus a card printed out with details of who it was from, also we were given lovely rooms with huge beds at the front of the hotel. We were totally impressed. We ate just breakfast in the hotel but again we were impressed with variety and quality of the food. We had a few drinks in the lounge bar and were happy with prices charged and variety on offer. We had booked a full days tour with a coach company. They were a little later picking us up than they had said they would....the hotel called them to make sure they were coming without us having to request it. We thoroughly enjoyed our weekend and hope t return for longer next spring. Gill Powers

Hotel de France is a beautiful hotel with helpful and friendly staff, the rooms are lovely and comfortable, and the breakfast is great. The Ayush pool and spa are pure luxury Our number one hotel in Jersey

Used a suite to get ready for our wedding day and stayed a total of 2 nights. Plenty of room for the bridesmaids and I to get dressed and the make up artist to work her magic! Breakfast was lovely and the staff throughout were great. Had champagne left for us when we got back from the reception which was a kind touch. The spa was a wonderful retreat after the late night but I would say that the gym goers use the lockers so there weren’t any available to residents when we were there. The spa manager was rather blunt with us and said we should have changed in our room but we had checked out already to be efficient!

Excellent hotel experience which lived up to high expectations. We made good use of the great, modern spa facilities and enjoyed the excellent views from our rooms balcony. Quality breakfast. Highly recommend

We took advantage of all possibilities offered by the hotel : spa , restaurants , parking for the car , location close to the center of St Hellier etc ... Staff was helpful and very professional . Our two rooms met our expectations .

Room was nice however bathroom should of been of higher standards considering a 4 star hotel. Majority of staff nice however one staff member interfered with a conversation I was having with my partner which I found extremely rude and unprofessional. Spa facilities were excellent. Lovely, smiley young boy at entrance of spa. Female spa receptionist older looking not as friendly and quite stern and not very welcoming.

Room options

Standard Twin Room

Twin 2 | Sleeps 2

Standard Single Room

Twin 1 | Sleeps 1

Double Room, Balcony

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 2062 reviews