Skip to main content
Beginning of main content

Best Western Royal Hotel, Jersey

3.0 out of 5.0

Recent guest reviews

This hotel is nicely situated, so long as you don't want to be close to the sea. It's old, so there are stairs and winding corridors, but that adds to its charm. Our room was at the back, so nice and quiet. Huge bathroom, by hotel standards. Helpful staff, nice breakfasts, and parking available. Excellent really. I'd not look for anywhere else myself, if returning. WiFi worked well too.

Stayed for two nights for a short weekend away for some r and r . Perfectly situated for restaurants and shops and local attractions . Rooms were more than adequate and a lovely comfy bed . Breakfast was excellent, buffet style with good quality produce . Would definitely stay here again .

My wife and I stayed in this hotel for the Christmas break, the food was excellent, the staff friendly and efficient. Our double room on the first floor was spacious, clean and well equipped, extra tea, coffee and milk were readily available from the front desk. The room had direct access to the roof terrace. All in all a lovely break and we would definitely return again.

We arrived in Jersey on New Years Eve,we took the bus to St Helier and walked to the hotel. It took about 20 minutes. Luckily our room was ready at 11am which really was a bonus for us after a very early flight. We were on the 2nd floor,our room was quite small however had all the amenities you could want. The bathroom was large in comparison with a bath! Breakfast was standard Best Western which is always good,the staff really friendly. Check out is 11am again the reception staff smiling and happy. We had a really pleasant stay.

I stayed at this hotel over Christmas. The food quality and the friendly service was like one would expect in a 4 star hotel or higher, with a very comprehensive choice of courses for dinner. The Christmas lunch was very good also. For those who like yogurt, they served the best in my opinion, thick and creamy. It would have been nice also if they provided full cream Jersey milk for cereals, as this product is not easily available back home on the mainland. The room provided was quiet and I was able to get a good nights sleep. It was nice not to have to walk far to reach the town centre, which has an impressive range of shops, restaurants and cafe's.

Just returned from nearly five days here over xmas and would certainly return again . Well decorated and clean , staff were always polite and couldn’t do enough to help . We were in room 142 which was a little of a hike through winding corridors , think this might have been two places made into one over the yrs going by the narrow doorways on some of the rooms but couldn’t fault the rooms at all ,excellent size and lovely big bathrooms with a bath . Our only downside with the room was it was at the back and did get a little noisy now and then from the cleaning firm opposite but we really didn’t notice it that much. Food was always served in the main room and was of an excellent quality with a very good menu and quick service after you ordered . Breakfast was a buffet with a large selection and only downside was the cooked food could have been a bit warmer but was still edible ,plenty of continental selection as well . We met a man when we came in who was on his own and we decided to ask him if he would like to sit with us for Xmas lunch and the restaurant manager arranged to make up a table for three no problem and I think that made our holiday as we got on like a house on fire for the last couple of days and will stay in touch . Just want to say thanks for jersey plants direct for putting this deal on the back of their plant catalogue as it was an excuse to go to a lovely hotel on a lovely island for Xmas and certainly got a better deal than the table of twenty I think who payed twice what we paid !. Hotel could be a little hard to find for some as it’s a little way from the front but ideally positioned for the longest shopping st I have ever seen and there are some lovely statues and delightful old architecture to see around st Helier . Would recommend this hotel .

Great stay, good food. Lovely room. Situated in heart of St Helier. Good access to resteraurants. Well located for islands bus services. Great tourist attractions on island. Jersey Pearls, The War Tunnels to name a few.

The hotel was lovely. The staff were really helpful & friendly. Food was excellant value for money in the hotel bar & the xmas decorations throughout the hotel were fantastic. I would strongly recommend this hotel

We stayed here for 3 nights and have to say the staff are very friendly and helpful. The room was lovely and comfortable. We stayed half board and the food is of a high standard. I would recommend this hotel

I have been recently to Jersey on a short weekend break and couldn’t be happier with the choice of hotel I made. Upon my arrival I was greeted by lovely, smiling, well mannered Zofia at the reception desk and checked- in without delay. My room, even though single, had a large, incredibly comfortable bed, was equipped-with great choice of teas&coffees by local merchandise and those resourced ethically with Fair Trade. Fluffy towels and nice smelling of coconut toiletries in basic but spotless clean bathroom. After a great night sleep I had been served a fit for a king breakfast. It was delicious, great choice of cold meats and other continental as well as hearty, cooked food. Promptly served coffee and perfectly toasted bread. I loved the fact Jersey butter was served with my toast as it’s important for me to eat locally resourced food. I recommend Best Western Royal to anyone who is after a great town location, spotless clean rooms and professional friendly staff. As a single lady traveling on my own I can highly recommend the hotel as I felt safe, welcomed and well looked after. Thank you Royal!

David Place St. Helier Jersey

Hotel highlights

  • Walking distance to Jersey Museum
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Jersey Museum is a short stroll from Best Western Royal Hotel, Jersey, and other popular attractions like Elizabeth Castle are within a mile (2 km). This 3-star hotel has 89 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. Located centrally in St. Helier, it's also close to La Hougue Bie and Jersey War Tunnels - German Underground Hospital.


Enjoy dining at one of 2 onsite restaurants including Seasons Restaurant, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge.


Best Western Royal Hotel, Jersey's 89 individually decorated rooms provide electric kettles and phones. Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.

Property features

Guests of Best Western Royal Hotel, Jersey enjoy a rooftop terrace, free WiFi in public areas, and 2 meeting rooms. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. This smoke-free hotel also has wedding services.

Room options

Family Room, Multiple Beds, Non Smoking

Twin 3 | Sleeps 4

Suite, 1 Double Bed, Non Smoking

Full 1 | Sleeps 3

Standard Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 865 reviews