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Recent guest reviews

Worst staff ever, dirty sheets to the point we grew pimples

Very clean

Average

The staff were nice and accommodating for our stay. It was a great price in my opinion, but you get what you pay for. The room and floor had a distinct chemical smell to it that was very strong. For many, I would say nauseating. Sink had a drip, tv was discolored on pixels (not bad, but noticable) and the surrounding area left a bit to be desired. However, it was extremely close to American Dream Mall and made that part of the trip very pleasurable. It was also close enough to NY. The shuttle service they offer was a bit pricey. Depending on the party size, an uber might even be cheaper. I didn't price it out though.

So far so good

Don’t recommend it. Not friendly customer service. Bad breakfast. Coffee is sour.

The room was ok. The tv remote was missing batteries. The gym smelled like urine.

Toilet, jacuzzi dirty, a/c unit big noise

Loved the jacuzzi in the room!

Bad smell in the room and very rude staff at day abd night. Even no receipt at check out. Please do no list this hotel at orbit or this hotel should reduce the price.

No frills hotel. Quality breakfast. Clean room. Helpful staff. Free car parking. I would stay again

There was chocolate cake crumbs stuck all over the grill of our air conditioning unit. It made the room have a terrible smell the moment we walked in. the couch upholstery was cut up and torn in several places.

Tonnelle Ave North Bergen NJ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center
  • 24-hour business center

Quality Suites NYC Gateway is located within a few miles (5 km) of Hoboken Waterfront and Stevens Institute of Technology. This 67-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.


Rooms

Guests can expect to find free WiFi and 46-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Other amenities include sofa beds, refrigerators, and microwaves.


Property features

Quality Suites NYC Gateway features a gym, free WiFi in public areas, and a 24-hour business center. There's free parking and an area shuttle. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.

Room options

Suite, Non-Smoking, 1 King Bed with Sofa Bed

1 King Bed | 1 Double Sofa Bed | Sleeps 4

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

2 Double Sofa Beds | 2 Queen Beds | Sleeps 6

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

2 Double Sofa Beds | 1 King Bed | Sleeps 4

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

2 Queen Beds | 1 Double Sofa Bed | Sleeps 5

Guest reviews for Quality Suites NYC Gateway

Everyone (19) Couples (3) Family (6)
3
Partner Couples

By on Jan 23, 2024

Review comment responded on Jan 27, 2024

Thank You

4
Everyone

By on Jan 6, 2024

Review comment responded on Jan 27, 2024

Thank You

1
Family Friends

Worst staff ever, dirty sheets to the point we grew pimples

By on Dec 26, 2023

Review comment responded on Jan 27, 2024

Thank You

4
Everyone

Very clean

By on Oct 16, 2023

Review comment responded on Oct 17, 2023

Thank You

3
Everyone

Average

By on Sep 4, 2023

Review comment responded on Sep 4, 2023

Thank You

3
Family with small children

The staff were nice and accommodating for our stay. It was a great price in my opinion, but you get what you pay for. The room and floor had a distinct chemical smell to it that was very strong. For many, I would say nauseating. Sink had a drip, tv was discolored on pixels (not bad, but noticable) and the surrounding area left a bit to be desired. However, it was extremely close to American Dream Mall and made that part of the trip very pleasurable. It was also close enough to NY. The shuttle service they offer was a bit pricey. Depending on the party size, an uber might even be cheaper. I didn't price it out though.

By on Aug 5, 2023

Review comment responded on Aug 8, 2023

THANK YOU

5
Family with small children

So far so good

By on Jul 31, 2023

Review comment responded on Jul 31, 2023

Thank You

1
Family Family with small children

Don’t recommend it. Not friendly customer service. Bad breakfast. Coffee is sour.

By on Jun 25, 2023

Review comment responded on Jun 27, 2023

Thank you for taking the time to fill in our on line survey we do appereciate your feed back we are extremely sorry for the inconvenience of your stay.

4
Family

By on May 18, 2023

Review comment responded on May 23, 2023

Thank You

3
Everyone

The room was ok. The tv remote was missing batteries. The gym smelled like urine.

By on Feb 6, 2023

Review comment responded on Feb 8, 2023

Thank You

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