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Quality Suites

2.5 out of 5.0

Recent guest reviews

Liked available shuttle service to NYC, rooms were clean

Check in was easy and our room was very clean and comfortable. Hot breakfast every day, including eggs, bacon or ham or sausage, waffles and more. The staff were very helpful.

We had a good stay. The staff was very friendly and helpful. The location is not so good if you want to visit NYC everyday.

Pratik at the FRONTDESK needs to fine tune his language. Single elevator for such a big hotel that takes forever to meet your needs. Breakfast area is too crowded.

I was very pleased with hotel but I think they should offer free shuttle service to the airports.

Close to nj light rail, hotel also offers third party shuttle bus service with a reasonable charge

Rooms OK ... HBO was not working during our stay ... Average quality of rooms ... Good staff .. Great breakfast buffet ... Can drive to nearest PATH station at Journal Sqaure and take train to NYC....

We were travelling with 2 children and 4 adults. We find the room is a good size for our party of six. The room is not a big one but clean and tidy.

I brought my teenage daughter and a friend to the city for the IMATS show. The hotel was easy to get to. The room was spacious and clean. The shuttle from the hotel brought us right to Times Square which made the trip easy. We will definitely plan a trip back to the City and stay in North Bergon.

First none of the personnel at the hotel speak English very well, shocking cause we are living in the USA. The hotel looks nice on the outside and the room looks nice until you pull back the bed sheets. We had to personally change the sheets on the bed with new ones because the one on the beds were soooo dirty. I will definitely NOT BE STAYING AT THIS HOTEL AGAIN. For 135.00 I expected to get something better. Oh yeah the continental breakfast was the only reasonable thing at the hotel.

The hotel was a 5 minute drive to Hoboken and 10 minutes to Jersey City :)

This hotel is good for business travelers not wanting or not being able to afford hotel rooms in Jersey City. Although beware take traffic into account when traveling to North Bergen. The map says it is not far but give yourself at least and hour to travel back and forth. Breakfast is not that good but the hotel is clean and the service is efficent.

We booked and paid [...] for 2 Queen beds suite for 2 nights, but when we check-in, we only got 1 King bed and not a suite, the hotel gave us 3 extra blankets for one person to sleep on the floor and he got a backache the next day. I[...] all I got was 10% off for 1 night, it has ruined our NY vacation trip just to wait [...] the hotel to move us to 2 beds room. The night shift hotel person was very nice and very apologetic to us but he could not do anything about it.

Clean, spacious room with all the amenities for a business traveler. Pleasant stay

The appealing attraction to the Comfort Suites is the fact that all of the rooms are suites. The room was clean, comfortable and quiet. Had a "comfy" feeling to the space even though when we first entered the room there was a large light fixture cover displaced on our couch as well as a duster boom left behind by the cleaning staff. Outside of those two things (which were immediately removed once we called the front desk)the entire hotel is a smoke free environment so there was a very clean air feel inside the elevators and hallways.

When we checked in, the staff seemed unfriendly but warmed after that. The room was very comfortable, quiet, and clean, with free parking right out the front door, and a good breakfast - the usual continental fare but well-presented, and with an egg-and-breakfast-meat offering in a chafing dish.

The staff was pretty lost and failed to answer common questions. The complimentary breakfast was old and unappealing. The room I had had a fowl smell and the staff was in able to do anything about it. The room above me was extremely loud and the staff did not do anything to stop the disruption while we slept.

Planning a trip to New York City with 2 other couples, we wanted to find an affordable and nice place to stay. Since the city is outrageously expensive, we found this spot 15 minutes outside the city on the jersey side for half the price. There was a bus stop 2 minutes away which took us right into Times Square. The commute took no longer than 20-30 minutes, including traffic. I would highly recommend saving your money this way so you can use it for other stuff in the city.

1200 Tonnelle Ave North Bergen NJ

Quality Suites places you within a 15-minute drive of popular attractions such as Times Square and Macy's. This hotel has 67 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central North Bergen and also close to Chelsea Market and Terminal 5.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 10 AM.


Quality Suites's 67 rooms are recently renovated and provide sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and 46-inch LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are also standard.

Rooms


Property features

Renovated in 2015, Quality Suites offers a fitness center, free WiFi in public areas, and a meeting room. There's free parking and an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed

Queen 2 | Full 1 | Sleeps 5

Suite, Non-Smoking, 1 King Bed with Sofa Bed and Jacuzzi

King 1 | Full 2 | Sleeps 3

Suite, Non-Smoking, 1 King Bed with Sofa Bed, Kitchenette with Electric Cook Top

King 1 | Full 2 | Sleeps 4

Suite, Non-Smoking, 2 Queen Beds with Sofa Bed, Kitchenette with Electric Cook Top

Queen 2 | Full 2 | Sleeps 6

Guest reviews for Quality Suites

Everyone (7) Business (2) Couples (2) Family (7)
4

convenient to nyc

Everyone

Liked available shuttle service to NYC, rooms were clean

By on Dec 8, 2016

4

comfort suites - north bergen nj

Everyone

Check in was easy and our room was very clean and comfortable. Hot breakfast every day, including eggs, bacon or ham or sausage, waffles and more. The staff were very helpful.

By on Nov 6, 2016

4

nice hotel, good for the price. location to be co

Everyone

We had a good stay. The staff was very friendly and helpful. The location is not so good if you want to visit NYC everyday.

By , from G on Sep 24, 2016

3

too pricey for an ordinary hotel

Everyone

Pratik at the FRONTDESK needs to fine tune his language. Single elevator for such a big hotel that takes forever to meet your needs. Breakfast area is too crowded.

By on Jul 2, 2016

Review comment responded on Jul 5, 2016

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008

5

nice hotel and excellent customer service

Everyone

I was very pleased with hotel but I think they should offer free shuttle service to the airports.

By , from Riceboro,Ga on Apr 2, 2016

Review comment responded on Apr 6, 2016

Thank you for taking the time to write regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008

4

nice and convenient

Everyone

Close to nj light rail, hotel also offers third party shuttle bus service with a reasonable charge

By on Mar 22, 2016

Review comment responded on Mar 31, 2016

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES 2013920008

4

nice hotel ... close to indian restaurants.

Everyone

Rooms OK ... HBO was not working during our stay ... Average quality of rooms ... Good staff .. Great breakfast buffet ... Can drive to nearest PATH station at Journal Sqaure and take train to NYC....

By on Mar 20, 2016

3

clean and pleasant stay for family

Families

We were travelling with 2 children and 4 adults. We find the room is a good size for our party of six. The room is not a big one but clean and tidy.

By on Aug 29, 2014

3

nyc trip

Families

I brought my teenage daughter and a friend to the city for the IMATS show. The hotel was easy to get to. The room was spacious and clean. The shuttle from the hotel brought us right to Times Square which made the trip easy. We will definitely plan a trip back to the City and stay in North Bergon.

By on Apr 8, 2013

2

cheap service but not cheap price

Families

First none of the personnel at the hotel speak English very well, shocking cause we are living in the USA. The hotel looks nice on the outside and the room looks nice until you pull back the bed sheets. We had to personally change the sheets on the bed with new ones because the one on the beds were soooo dirty. I will definitely NOT BE STAYING AT THIS HOTEL AGAIN. For 135.00 I expected to get something better. Oh yeah the continental breakfast was the only reasonable thing at the hotel.

By on Dec 3, 2011