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Reviews

4.5 / 5Excellent
692 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    One World Trade Center
    19 min walk
  • Popular Location
    Statue of Liberty
    7 min drive
  • Popular Location
    Battery Park
    10 min drive
  • Airport
    Newark, NJ (EWR-Liberty Intl.)
    13 min drive

Book online or call:

1-844-663-2276

Your dates need to occur after 2020-02-24. Try updating your dates to see prices for your trip.

    About this area

    Jersey City

    Located in Jersey City, Hyatt House Jersey City is in the city center. Cape Liberty Cruise Port and American Dream Meadowlands are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Liberty State Park and Battery Park. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed.

    Popular Location

    What's nearby

    • One World Trade Center - 19 min walk
    • Statue of Liberty - 7 min drive
    • New York University - 9 min drive
    • Brooklyn Bridge - 10 min drive
    • Battery Park - 10 min drive

    Getting around

    • Jersey City Exchange Place Station - 2 min walk
    • Canal St. Station (Varick St.) - 7 min drive
    • Newark, NJ (EWR-Liberty Intl.) - 24 min drive

    About this property

    Hyatt House Jersey City

    Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a 24-hour business center, and valet parking. All 258 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, hair dryers, and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Valet parking: USD 43 per day
    Parking height restrictions apply

    Food and drink

    Free buffet breakfast available daily
    1 restaurant
    2 bars/lounges

    Things to do

    24-hour fitness center

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Full-sized refrigerator
    Grocery/convenience store
    Laundry facilities
    Microwave

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe
    Grocery/convenience store

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage

    Languages spoken

    English

    Business services

    24-hour business center

    Outdoors

    Rooftop terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds

    Bathroom

    Free toiletries
    Hair dryer
    Shower

    Entertainment

    Cable channels
    Flat-screen TV

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Desk
    Iron/ironing board
    4.5

    Excellent

    5 - Excellent
    419
    4 - Good
    213
    3 - Okay
    38
    2 - Mediocre
    12
    1 - Poor
    10
    4.6
    Cleanliness
    4.4
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    2/5

    • Liked: Cleanliness
    • Disliked: Staff & service, property conditions & facilities

    Double charged on my card because they think everyone is rich and can afford a deposit the same amount of your room . Hotel is not that fancy and the food was terrible

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service

    I liked the effort some staff put in making their guest have a good time. I think the location is excellent being accessible to trains, subways, buses, Uber, and cars in general. The complimentary buffet breakfast is welcome but the lack of complimentary water in-room is not a pleasant experience. I had to go up the TR at 2am to buy some bottled water when I needed to take medication my second night in the hotel. Also, the hours the complimentary buffet breakfast is misleading. The hotel brochure said it is available weekdays from 6:30 am to 10 am, and weekends from 7 am to 10 am. The morning before checking out, I went in at 9:15 am and the lights in the food area is already closed with most of the selection gone. I planned on getting the complimentary omelet of the day but the window is already closed. Being positive, I said I'll make sure to be early the following day which is my check out day and have a better breakfast experience. The morning that I checked out, I went in at 6:45 am. There was plenty of food selection with seats facing the WTC area across the Hudson River available. But, my plan of getting the complimentary custom omelet also didn't happen because the omelet chef is late. I have a flight to catch and didn't have enough time to wait but really, please make sure the buffet area is working as described in the hotel info page. Beware too as some rooms have parties held with loud socials held until around 2 am - not cool at all.

    Stayed 5 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    I love the rooftop and the constant views in the hotel they were wonderful. The drinks were delicious and the rooftop staff was amazing, although the staff when checking was a little disappointing thankfully the gentleman who helped us was great but there was a young lady on the phone with a guest next to him and she had a constant attitude thru her entire conversation along with facial expressions that weren't pleasing, eye rolls and etc. as a guest checking in that was not pleasing to see or hear. When we got to the room it was clean but super cold, but eventually it did get warm the shower door also did not stay shut so during a shower you were just freezing because the door wouldn't stay shut. When i called down to the front desk twice the lady who answered had a little bit of an attitude. I would have to say the customer service in this hotel is below standards.

    Stayed 1 night in Feb 2020

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