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Holiday Inn Express North Bergen Lincoln Tunnel

2.5 out of 5.0

Recent guest reviews

Anything we needed the staff made happen. We decided to stay an extra night because of the snow storm.

Great experience, helpful staff. Will return! Staff helped with site seeing information. Made our trip perfect.

Excellent value. The manager was cordial and helpful. The room was comfortable and breakfast good. We chose the location for nearness to family. We didn't try the shuttle to New York and we have no idea of what's nearby. It's on a busy street rather than embedded in a neighborhood. We would certainly return

Overall is a good hotel. The reception lady was very rude at check in. Sounded like she was the owner of the hotel.

Good hotel for good price Clean,close to New York

My room was clean and comfortable. Overall, very satisfied with the room we had. However, I made the assumption that the shuttle service listed on the web site to NYC is free but it isn't. Wish they would have mentioned that on the site.

All Ok. Staff was great. Rooms clean. The neighborhood is only so-so. The shuttle to Times Square was always on time and easy to take, but the nearby bus was more convenient as it ran every few minutes and was much less expensive. The entire staff was always very nice. There was one employee at the front desk (wore a orange knit hat for some reason) was just super. VERY polite, knowledgeable and professional. He deserves a raise!! This hotel was a good value for what we paid. We would stay there again.

Front desk staff was very helpful and overly kind!

I've been Priority Club member for years, and this Holiday Inn is the worst ever! The staff and front desk manager were rude, unfriendly, unprofessional. The room was ok, but the bed and towels felt dirty and old, way below standard of any other Holiday Inn. I won't go back to this place for sure.

They treated us superbly. The customer service was literally like someone rolled out the red carpet out for me. The three of us stayed for fall foliage cruise in Weehawkin and we're tired from our drive up. They made sure everything that we asked for was taken care of I really couldn't of been more pleased with the way everything turned out. The staff was exceptional!

The hotel was good at a good location. Very Friendly staff. Loved the shuttle service to Time Square.

To be honnest the service was amazing just the breakfast got to be change not that good but other then that it was perfect

I had a good experience in the hotel. I traveled with my family and we had a good time. The hotel has free parking, the rooms were clean and comfortable. In addition, the hotel was a few blocks from a bus leading to NYC. The best was the breakfast buffet.

The hotel staff was rude, unwelcoming and didn't show courtesy.

Worth to stay with family. Manhattan is just near you by the shuttles. You shouldn't pay more in Manhattan for the bad and expensive rooms, you should stay in North Bergen to reach easily Manhattan. Amenities are very good.

Great location to get into NYC, staff very helpful, clean room and great service.

Hotel was a bit outdated but good for the price. Staff was really nice and very helpful. We requested a room change since the original one had a strong fresh paint smell, and we were moved immediately plus given a nice Treat Bag.

Good Clean Room. Location from the window was good. Breakfast was delicious. Parking is free good.

Hotel is in need of thorough renovation and improvement. Cleanliness is unsatisfactory (smelly rooms and carpeting). Bathroom fixtures in poor state. Noisy A/C. Staff doesn't know what hospitality and courtesy mean (they're not rude); they're not helpful. Surroundings and location neither convenient nor pleasant. It is better to pay a little more for much more. For visiting NYC it is better to look for a more convenient hotel.

I've tried to save a money and stay in nice place, this place exatly what i needed

Room options

Executive Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 5

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, Non Smoking

Queen 1 | King 1 | Sleeps 2

Guest reviews for Holiday Inn Express North Bergen Lincoln Tunnel

Everyone (6) Business (13) Couples (17) Family (33) Friends (11) Other (2)
5

5 star stay

Everyone

Anything we needed the staff made happen. We decided to stay an extra night because of the snow storm.

By on Mar 16, 2017

4

perfect location to nyc

Everyone

Great experience, helpful staff. Will return! Staff helped with site seeing information. Made our trip perfect.

By , from Vermont on Dec 20, 2016

5

comfortable hotel.

Everyone

Excellent value. The manager was cordial and helpful. The room was comfortable and breakfast good. We chose the location for nearness to family. We didn't try the shuttle to New York and we have no idea of what's nearby. It's on a busy street rather than embedded in a neighborhood. We would certainly return

By , from Boston, MA on Dec 2, 2016

4

need to improve guest service

Everyone

Overall is a good hotel. The reception lady was very rude at check in. Sounded like she was the owner of the hotel.

By on Nov 21, 2016

4

good hotel closeto new york

Everyone

Good hotel for good price Clean,close to New York

By , from indianapolis in on Oct 20, 2016

4
Everyone

My room was clean and comfortable. Overall, very satisfied with the room we had. However, I made the assumption that the shuttle service listed on the web site to NYC is free but it isn't. Wish they would have mentioned that on the site.

By on Aug 10, 2016

4

decent hotel for the price

Families

All Ok. Staff was great. Rooms clean. The neighborhood is only so-so. The shuttle to Times Square was always on time and easy to take, but the nearby bus was more convenient as it ran every few minutes and was much less expensive. The entire staff was always very nice. There was one employee at the front desk (wore a orange knit hat for some reason) was just super. VERY polite, knowledgeable and professional. He deserves a raise!! This hotel was a good value for what we paid. We would stay there again.

By on Apr 22, 2016

5

great girls night out

GetawayWithFriends

Front desk staff was very helpful and overly kind!

By on Nov 25, 2015

1

the worst holiday inn ever!

BusinessTravelers

I've been Priority Club member for years, and this Holiday Inn is the worst ever! The staff and front desk manager were rude, unfriendly, unprofessional. The room was ok, but the bed and towels felt dirty and old, way below standard of any other Holiday Inn. I won't go back to this place for sure.

By on Nov 4, 2015

5

fall foliage cruise in weehawkin

GetawayWithFriends

They treated us superbly. The customer service was literally like someone rolled out the red carpet out for me. The three of us stayed for fall foliage cruise in Weehawkin and we're tired from our drive up. They made sure everything that we asked for was taken care of I really couldn't of been more pleased with the way everything turned out. The staff was exceptional!

By on Oct 26, 2015