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Lotte Hotel Jeju

5.0 out of 5.0

Recent guest reviews

this is a beautiful resort on the beach of Jeju. stunning views. the facilities are 100%. the pool is large and accommodating. kids facilities are nice as well. however, the resort is not without quirks. housekeeping doesn't replace the free amenities. they tend to move things around the room. requested an iron and ironing board twice to no avail. staff is not always friendly. the in-resort food options are ridiculously expensive.

I am 6 years old and I like this hotel. Coz it's a nice hotel. I really like the Swimming pool. And there is a lot of hot tubs. The indoor pool was not so good because the kids pool is shallow and the deep pool is deep. The sauna was weird because people were naked. But I saw a make up room which was pretty cool because we get to blow our hair and put some cream and comb your hair. And put some lotion. And it was fun. If you come there you must try the hot tubs. We walked to the beach. It was not hard and not cold. The first time I went to the ocean it was kind of scary. You can ride a horse carriage at night outside the hotel. It is cool. It sucks that the water slide was always closed. The dragon lava show was brilliant. It was delightful. I really like the dragon because it says hello. And when it's almost the end of the show it says goodbye and does some tricks so we can remember him. Finished.

I stayed for 3 nights at this hotel while attending a conference at ICC, which is close by. It is large 5 star hotel with multiple restaurants ( Japanese, Korean, Italian, Buffet only , etc ) and bars. It has nice pool and it is nice walk with easy direct access to Jungmun beach. The rooms our nice and large and have most modern facilities expected in 5 star hotel of its type. The view from my room of the sea and the windmills (one of which is converted into a bar) was great. For those inclined to shopping there large Duty Free shopping complex on the premises. The banqueting facilities for conference are large and well appointed .

Very welcoming hotel. They greet you as soon as you arrive taking your luggage to front desk. Front Desk staff speak English and helpful. Large hotel and walking from front of hotel to your room. Beautiful room, clean and well appointed. The pool area is awesome with the volcano show and singing entertainment. The buffet restaurant was awesome but a bit on the pricy side. Can't wait to go back.

They upgrade room to ocean view which was great. Every night there is show on pool side. Comfy bed and premium bed sets. Breakfast was great. They serve breakfast in three different type with same price deal, breakfast buffet, Korean traditional and Janapese traditional. I enjoyed all four nights stay

We stayed just one night at this hotel to be near the airport for flight next day. It IS near the airport which some people may find a little noisy. But this is a classy hotel- expensive restaurant as there is only buffet no a la carte. Very comfortable room - and bathroom OK but would have liked a separate shower- not over bath for this quality of hotel. Air con worked Ok. We had to have a staff member to come and check it- which he did very willingly at 11pm! Staff do their best to speak English and are very courteous. I would stay there again!

I have recently stayed 4 nights at Lotte and was lucky to have room 760 facing the volcano and swimming pool. Great view and spacious room. However, there are a few areas for improvement given this is a 5-star hotel. Firstly, there is no baby or kids toiletries even though the hotel is obviously extremely popular with families (with young kids). Then there is no clothes drying line in the bathroom since one of the main hotel attractions is the swimming pool. Next, the in-room dining breakfast option is too limited and portion is tiny especially the American breakfast. Lastly, coffee provide in the room are not of the 5-star standard, could be better. The plus points are Molton Brown toiletries, nice shower sponge, Kids World and Kids Lab to entertain the kids, 7-11 just beside the hotel, also has a nice Korean restaurant both inside the hotel and at nearby premise. Finally, the location is what I liked best, walking distance to Teddy Bear Museum, Yeomiji Botanical Garden, Alive Museum, Believe it or not Museum, KPop Museum and a 10-minute taxi ride to E-mart to grab some essentials. Overall, it is ok but certainly can do better at its price point.

It was a complete surprise when we came to The Lounge and listen to amazing music. The band there has great quality. We loved our time there with their music. It was nice to listen to different types of music.

I stayed in this hotel for 3 nights. Nice hotel and staff also very friendly. The hotel has 3 restaurants I.e. Italian, Korean and Japan. However the food price is very expensive. So prepare to eat outside or buy from 7 eleven just 5 minutes from the hotel. The bus limousine to and from Jeju airport is cheap and the interval every 15 minutes is excellent.

Everything about this place I would give an overall thumbs up.Staff were friendly,rooms were clean and spacious,amenities were brilliant,food excellent,views out of this world.First time in Korea and would definitely go again.Thanks for making our stay memorable

35, Jungmungwangwang-ro 72beon-gil Seogwipo Jeju Island

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Located in Jungmun, Lotte Hotel Jeju is a short distance from Jeju Teddy Bear Museum and PLAY K-POP. This 500-room, 5-star resort welcomes guests with conveniences like a casino, an outdoor pool, and an indoor pool. It's also close to Ripley's Believe It or Not Museum and Jungmun Golf Club.


Enjoy dining at Peninsula, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Lotte Hotel Jeju's 500 rooms are air-conditioned and provide refrigerators, minibars, and free bottled water. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are other standard amenities.

Property features

Guests of Lotte Hotel Jeju enjoy a casino, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle at scheduled times for KRW 4500 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and a sauna.

Room options

Deluxe Room, Lake View

Full 1 | Twin 2 | Sleeps 2

Deluxe Room, Terrace, Ocean View

Full 1 | Twin 2 | Sleeps 2

Premier Room, Ocean View

Full 1 | Twin 2 | Sleeps 2

Premier Suite, Ocean View

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 716 reviews