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The Fairmont Jasper Park Lodge

4.0 out of 5.0

Recent guest reviews

Enjoyed the location and beauty of the surrounding and amenity.

Booked a lake view room and was disappointed that this meant we could see a sliver of the lake between two cabins in front of us. The hotel should make it clear that you are getting partial, restricted views in the same way that concert venues do. Buyer beware.

The previous guest in our room had left empty beer cans on patio which were not cleared away and there was an room service tray full of dishes and leftover food sitting beside our front door. The crows were having a feast. This tray was not picked up either, even by the time we checked out.

Simply lovely, set in a breathtaking location. Gorgeous grounds. Unfussy comfort. Staff couldn't be more accommodating. Not inexpensive, but for sure you get what you pay for. Wouldn't hesitate to return; hope we get the chance!

nice lodge, quiet and peaceful with plenty of wild life and views

The drive up from Lake Louise was beautiful, but Jasper itself is just okay. There is no unique experience in Jasper, just more mountains and lakes. I'd recommend skipping Jasper altogether, visit Banff and Lake Louise, and just drive up from Lake Louise for the Peyto Lake hike which is spectacular and the Glacier walk if that's your thing. This hotel is not as nice as the Fairmont in Banff or Lake Louise, it's more of a lodge with individual cabins which are not serviced daily. Our experience at the steak house restaurant was not good -- very poor service -- we were basically ignored.

Accommodation very comfortable, bathrooms small though. Beautiful surroundings.

I have to say, going to JPL has always been something I looked forward to. I was there about 10 years ago with a "50% off" coupon. My chalet was incredible in 2003. We got an incredible room with a fireplace, king-size bed, lots of space... JPL is in dire need of an upgrade for the $250/night I paid for a simple room with a queen-size bed this past weekend. The bathroom is in the most need of renovation. There is no fan, so the air duct is all rusted. The tub is small, old and, though not dirty, looks like it is. The place is just old. It was quite warm when I walked in my room... I mean, it was likely 27º warm. I turned off the thermostat and nothing changed. 1 hour later and I had to call for servicing. The repairman came quickly and turned off the radiators and opened my window, telling me that it should be okay in about 45 mins. I didn't bother to call back.... the cool mountain was good enough for me. Water pipes... the living, breathing pipes... gosh. Someone flushes a toilet and I can locate all the pipes running through the entire hotel room. (no joke). Some of the other patrons slammed doors for a good 10 minutes. What was up with that? Sure, I enjoy Jasper. I really do! But I don't think JPL goes far enough to make a difference and be called a 4-star Lodge. Needs paint, a modern update and perhaps... just perhaps, you might earn a 4-star rating.

We stayed two nights in Fairmont Jasper lodge because literally all other hotels/cabins/camping sites were fully booked during the long weekend. For a rate of $380 per night, we expected the stay to be comfortable. But it turned out to be quite disappointing. During check-in, after confirming that we are not members of Fairmont president's club and we have never stayed in this lodge before, the staff (who I think normally serves for the club members) did not show any hospitality or spare more words than necessary. When we asked for wi-fi, he told us to just use last name + room number as password. But he did not mention anything about the incurred charge, nor did he mention that wi-fi is free of charge for fairmont club member. Later another staff helped us and kindly shared her club membership. But the first guy's altitude really upsets us. The hotel facility is also disappointing. There are very limited parking spaces in front of the cabins. So in order to find a parking spot you need to drive several rounds (because all roads are one-way traffic) , and you always end up parking your car in a self-parking lot which is far, far away from the cabin, or using valet parking. There are awkward circumstances when two cars fighting for one parking spot, you'll see when resources are so limited not everyone is a gentleman despite the fancy and expensive cars they are driving. The non-smoking room we stayed has a strong smoking smell. The lamp in the room has been broken but was not fixed on time, so the housekeeper has to leave the nightstand lamp on all the time while we are away during the day. I guess the hotel is good for those who only play Golf and stay in the hotel without stepping outside. For others, it's merely an overpriced cabin, and it takes ~10 min to get to all shops, restaurants in Jasper.

Beautiful environment. Helpful Staff. The perfect place to relax.

Me and my husband had a very relaxing and fun time in this hotel, staff are extremely friendly and helpful especially when we need to plan our itinery in the surrounding area. Shopping is fun and choices of restaurant are plenty. We will definitely come again.

nice place to discover Jasper. they upgrad our room right away because the room class we booked was unavailable. the service was excellent and the staff very friendly. the lac view is wonderfull.

The rooms were quite small and ordinary. There is no air conditioning which I'm sure is unnecessary most of the time. That being said, if you like privacy, you will not find it here since you must sleep with open windows and screened doors during the warm months. Would I stay there again? Absolutely! The views are magnificent, the food is better than average, and the staff is friendly and accommodating. There are Elk on property every evening around dusk so that was an added thrill.

We used the hotel as a base to explore Jasper National Park. We travelled all over the park and the hotel was perfect for this. The hotel is located on a beautiful lake, and has wonderful views of the mountains surrounding Jasper.

After spending about a half week in Bannf, we were extremly pleased to find a few elk roaming the grounds in the evening. Food is expensive.

The room was a very nice one and sunny too and was big enough for the three of us and our luggage. There was a lot of space. The bathroom was nice and fullfilled our needs. The terrace in front of the room has been very sunny. The location was near the lake. The amenities were great. We have enjoyed our stay very much. The staff has been very friendly and helpful. It has been one of our finest stay in Canada.

Old Lodge Road Jasper AB

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

The Fairmont Jasper Park Lodge places you next to Fairmont Jasper Park Lodge Golf Course and Lac Beauvert. This 446 -room, 4-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and a restaurant. It's on a lake and also near Lake Annette and Lake Edith.


Dining

Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

The Fairmont Jasper Park Lodge's 446 rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi and TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include ceiling fans and ironing boards.


Property features

Guests of The Fairmont Jasper Park Lodge have access to a golf course, a full-service spa, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (CAD 25.00 per night)—also useful is a ski shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this ski resort include a health club, a spa tub, and a sauna.

Room options

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Premium Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Junior Suite, 1 King Bed with Sofa bed, Lake View

King 1 | Sleeps 4

Junior Suite, 1 King Bed with Sofa bed, Fireplace, Lake View

King 1 | Sleeps 4

Guest reviews for The Fairmont Jasper Park Lodge

Everyone (2) Couples (13) Other (1)
5

wonderful hotel in the amazing jasper park.

Everyone

Enjoyed the location and beauty of the surrounding and amenity.

By on Jun 24, 2017

3

not what we expected

Everyone

Booked a lake view room and was disappointed that this meant we could see a sliver of the lake between two cabins in front of us. The hotel should make it clear that you are getting partial, restricted views in the same way that concert venues do. Buyer beware.

By , from Houston, TX on May 22, 2017

3

this room was far too costly. it was very dated and small.

Couples

The previous guest in our room had left empty beer cans on patio which were not cleared away and there was an room service tray full of dishes and leftover food sitting beside our front door. The crows were having a feast. This tray was not picked up either, even by the time we checked out.

By on Oct 4, 2014

5

gem of a place

Couples

Simply lovely, set in a breathtaking location. Gorgeous grounds. Unfussy comfort. Staff couldn't be more accommodating. Not inexpensive, but for sure you get what you pay for. Wouldn't hesitate to return; hope we get the chance!

By on Aug 12, 2014

5

nice stay

Couples

nice lodge, quiet and peaceful with plenty of wild life and views

By on Aug 7, 2014

3

skip jasper

Couples

The drive up from Lake Louise was beautiful, but Jasper itself is just okay. There is no unique experience in Jasper, just more mountains and lakes. I'd recommend skipping Jasper altogether, visit Banff and Lake Louise, and just drive up from Lake Louise for the Peyto Lake hike which is spectacular and the Glacier walk if that's your thing. This hotel is not as nice as the Fairmont in Banff or Lake Louise, it's more of a lodge with individual cabins which are not serviced daily. Our experience at the steak house restaurant was not good -- very poor service -- we were basically ignored.

By on Jul 15, 2014

4

great family getaway

Couples

Accommodation very comfortable, bathrooms small though. Beautiful surroundings.

By on Oct 15, 2013

3

wish it were 1970... when jpl was likely "all that".

LGBT

I have to say, going to JPL has always been something I looked forward to. I was there about 10 years ago with a "50% off" coupon. My chalet was incredible in 2003. We got an incredible room with a fireplace, king-size bed, lots of space... JPL is in dire need of an upgrade for the $250/night I paid for a simple room with a queen-size bed this past weekend. The bathroom is in the most need of renovation. There is no fan, so the air duct is all rusted. The tub is small, old and, though not dirty, looks like it is. The place is just old. It was quite warm when I walked in my room... I mean, it was likely 27º warm. I turned off the thermostat and nothing changed. 1 hour later and I had to call for servicing. The repairman came quickly and turned off the radiators and opened my window, telling me that it should be okay in about 45 mins. I didn't bother to call back.... the cool mountain was good enough for me. Water pipes... the living, breathing pipes... gosh. Someone flushes a toilet and I can locate all the pipes running through the entire hotel room. (no joke). Some of the other patrons slammed doors for a good 10 minutes. What was up with that? Sure, I enjoy Jasper. I really do! But I don't think JPL goes far enough to make a difference and be called a 4-star Lodge. Needs paint, a modern update and perhaps... just perhaps, you might earn a 4-star rating.

By on Oct 1, 2013

2

overpriced cabin

Couples

We stayed two nights in Fairmont Jasper lodge because literally all other hotels/cabins/camping sites were fully booked during the long weekend. For a rate of $380 per night, we expected the stay to be comfortable. But it turned out to be quite disappointing. During check-in, after confirming that we are not members of Fairmont president's club and we have never stayed in this lodge before, the staff (who I think normally serves for the club members) did not show any hospitality or spare more words than necessary. When we asked for wi-fi, he told us to just use last name + room number as password. But he did not mention anything about the incurred charge, nor did he mention that wi-fi is free of charge for fairmont club member. Later another staff helped us and kindly shared her club membership. But the first guy's altitude really upsets us. The hotel facility is also disappointing. There are very limited parking spaces in front of the cabins. So in order to find a parking spot you need to drive several rounds (because all roads are one-way traffic) , and you always end up parking your car in a self-parking lot which is far, far away from the cabin, or using valet parking. There are awkward circumstances when two cars fighting for one parking spot, you'll see when resources are so limited not everyone is a gentleman despite the fancy and expensive cars they are driving. The non-smoking room we stayed has a strong smoking smell. The lamp in the room has been broken but was not fixed on time, so the housekeeper has to leave the nightstand lamp on all the time while we are away during the day. I guess the hotel is good for those who only play Golf and stay in the hotel without stepping outside. For others, it's merely an overpriced cabin, and it takes ~10 min to get to all shops, restaurants in Jasper.

By on Aug 15, 2013

4

perfect get a way

Couples

Beautiful environment. Helpful Staff. The perfect place to relax.

By on Mar 19, 2012