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HARRIS Hotel & Conventions Kelapa Gading

4.0 out of 5.0

Recent guest reviews

Nice hotel, great staff, cleanliness can be improved. Great breakfast buffet.

The check in went well, staff was all smiles. They provided me with a comfortable room which only took 5 minutes. The hotel is part of a major mall complex so there are 100's of food choices and two supermarkets. I did not eat in the hotel restaurant so I can not comment on the food. I originally paid for a night but asked to add two additional nights at the rate listed on the front desk monitor. When I returned to the hotel in the evening the staff did not honor the rate so I suggest you be careful and get anything in writing. Naturally this was not comfortable for me as a rate was agreed upon and then disregarded on the first evening but honored on the second night. Other than that issue the hotel is a good family oriented hotel with young eager staff to assist guests.

Room options

HARRIS Room

King 1 | Sleeps 3

Weekend Getaway Package

King 1 | Sleeps 2

HARRIS Room - Signature Package Stay & Shop

King 1 | Sleeps 3

HARRIS Room - Signature Package Afternoon Tea

King 1 | Sleeps 3

Guest reviews for HARRIS Hotel & Conventions Kelapa Gading

Everyone (1) Business (1)
4

nice hotel next to a mall

Everyone

Nice hotel, great staff, cleanliness can be improved. Great breakfast buffet.

By on Jan 24, 2017

Review comment responded on Jan 31, 2017

Dear Valued Guest, It was a pleasure having you with us and we appreciate the time you took to share your review. We are glad to read that you enjoyed our breakfast buffet, and that, you are also satisfied with the overall concept and service of our Hotel. Your feedback is our most precious source of information in order to try to consistently improve our services and facilities in order to meet our Guest's expectations. Once again thank you very much. Have a pleasant day ahead, and we indeed look forward to welcoming you again in the near future. HARRISly Yours, Jean-Pierre SERFATY General Manager

4

east jakarta business trip

BusinessTravelers

The check in went well, staff was all smiles. They provided me with a comfortable room which only took 5 minutes. The hotel is part of a major mall complex so there are 100's of food choices and two supermarkets. I did not eat in the hotel restaurant so I can not comment on the food. I originally paid for a night but asked to add two additional nights at the rate listed on the front desk monitor. When I returned to the hotel in the evening the staff did not honor the rate so I suggest you be careful and get anything in writing. Naturally this was not comfortable for me as a rate was agreed upon and then disregarded on the first evening but honored on the second night. Other than that issue the hotel is a good family oriented hotel with young eager staff to assist guests.

By on Sep 3, 2015