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HARRIS Hotel & Conventions Kelapa Gading

4.0 out of 5.0

Recent guest reviews

Harris is a decent hotel. Nothing too fanciful and amenities were adequate. Being situated next to a mall is a plus point. My wife had a surprise annivesary cake arranged (after some difficulty I heard!) for me and it was a nice touch from the hotel GM. Staff were pleasant and friendly.

Stayed for 2 nights for business trip. I checked-in at about 11 pm but still I get the best smile of Harris Staffs. Handled by one one the front desk agent named Ibrahim, within minutes I already get the room key, very fast check-in time. Had to choose to stay at smoking room since my roommate is a smoker but very amazed that the room was free of smoking smell when we step inside the room. The room is spacious and clean with great view to city area. Little things that need to improve are tv channel is not HD (but not really important since we do not watch tv much.. who cares...hahaha) and the wifi. The spread of food at breakfast is amazing, they give you lots of variety of food with excellent taste. Bravo to the chef and team. The traditional stalls at lunch and dinner buffet also give a a great option. For who want to shop, Harris Kelapa Gading just the right place for you, you can go straight to the mall from the lobby area and explore the shops as well as the culinary option.

after my last chat with the GM , who called me from Jakata when i was already back in Lowland to explain about my credit card issue, i was falling in love again with this hotel, i called it my second home abroad.... the service still first class, it made me feel like home, the room as clean, all the Orange things made me so happy ( well, i am a Dutchie, so we have something with orange ) ...... the staff was really amazing, plenty of hotels need to follow the Harris Crew service, just amazing, i chatted to the front desk and they were really sweet made me feel bad to leave..... keep up the good work Harris and see you again in June !!!

The hotel itself is very good.Located next to a very big shopping mall where you can spend an whole weekend exploring and get lost. The downside is that it is very far to the airport. It took us 90 minutes on the road which is clogged with heavy traffic all the way, even on the expressway. I was a tad bit disappointed with the front desk. Upon checking out, they failed to ask if I have taken everything from my room's safety deposit box. This is the first time in my life that I actually forgotten my passport and cash. Only realized it upon arriving at the airport. Yeap, you guess it, I was at lost what to do since I have to endured 90 minutes on the road. It was messy to say the least but truth to be told, it was my fault but would have been avoided if the hotel practice this standard SOP of checking with their client.

Harris has always been my 1st choice every time I need a hotel as home to stay in Jakarta. I live in Japan now, and every time I go to Jakarta, here is where I would stay. I usually stay 3 days-a week, so price does matter. This hotel to me is best value to me. With affordable price, clean and good room quality, friendly staff-yes it is important to me, perfect location just attached to the mall, close by my office, walking distance to a mosque, surrounded by many good restaurants and dining, and easily reachable by friends I would meet. The MRT construction is on going, so traffic is bit crazy around this area. Going to the airport is also very convenient. You can always use taxi/grab/gocar to airport 1-2 hours normal traffic, or you can also use the airport shuttle bus departing from the Mall. Meals are not outstanding. But with unlimited choices around the hotel, there’s nothing to worry about. And I would always consider that the mall where the hotel is built in -is one of the biggest and most complete mall in Jakarta. Wont bear premium brand like in Grand Indonesia, but it has all my daily needs. The room smells like fresh orange, and they have big and comfy bed. Free wifi is good on weekday, not so reliable on weekend. Pools and gym are small, but OK. Amenities are basic, but you can always buy anything in the mall. I have stayed here even when I still lived in Jakarta, e.g when they renovated my house, when I moved out from the apartment, and I even bring the whole family to stay there and spend holidays in Jakarta. Last time I was there, I had bad experience with the elevator though. Got to wait for 20 min to go upstairs because they only have 3 guest elevator. 1 was broken (for whole week I stayed), and the birthday guests on 5th floor dominated the whole elevators. With heavy stuffs on my hands that wouldn’t be a pleasant 20 minutes of waiting.

Hotel is located in kelapa gading mall. Centrally located. Staff is very friendly and service is good. They have large buffet for dinner & breakfast. Food is tasty. WI-FI is a bit slow but tolerable. No over charging for anything. Rooms are spacious.

Fast and friendly service from the front office and restaurant staff. Our city view room is spacious and comfort. Love the bright and modern style of the room. Connected floor with Mall Kelapa Gading also a plus point of this hotel.

I have stayed here for the second time and once again was not disappointed. Love the location next to the shopping mall always something different to eat. The staff are very friending and helpful. The cafe is the only let down for me. The food is average and breakfast is OK. Thankfully the mall offers plenty of good options. The room is clean and the bed is very comfortable. I love the toiletries they offer - very refreshing. I would recommend a happy feet massage after a busy day in the mall shopping.

Booked a room last minute from one of the online travel website, I wasn't disappointed staying at this hotel. Though I had to greet the staff at the front desk first (and didn't get a respond so I had to go to another one to help me haha), the overall experience is still very pleasant for me. Room was nice, clean, and tidy. Amenities were all there. Slept very peacefully due to no disturbing noise. Had breakfast with my family the next morning, we kept coming back and forth to try the dishes (and they were all delicious!). Planned to swim after, but it was raining so we could only look at the pool sadly haha. Thank you for making my stay very pleasant, Harris :*

Nice and clean room with extraordinary service from staff named Josephine. I accidentally pick the wrong location online of harris hotel and she helped me to redirect the booking to harris kelapa gading. A very pleasant stay with friendly staff 👍😊

Sentra Kelapa Gading Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Kelapa Gading, HARRIS Hotel & Conventions Kelapa Gading is a short stroll from Mal Kelapa Gading and within a 15-minute drive of ITC Cempaka Mas. This 307-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Mall Of Indonesia is also nearby.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Rooms

HARRIS Hotel & Conventions Kelapa Gading's 307 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Safes, phones, and desks are also available.


Property features

At HARRIS Hotel & Conventions Kelapa Gading, guests enjoy features like an outdoor pool, a health club, and a sauna. You can take advantage of free parking, along with an airport shuttle for IDR 295,000 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 10 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 693 reviews